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“Modernising but still "Quaint"” 4 of 5 bubbles
Review of Hotel Lutetia

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Hotel Lutetia
Ranked #955 of 1,796 Hotels in Paris
Northampton, United Kingdom
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Modernising but still "Quaint"”
4 of 5 bubbles Reviewed April 29, 2014

Stayed here in April and received the warmest welcome from reception, plus some extra attention as it was my birthday - like a Bottle of Champagne and some sweets, plus a DC of their jazz-in-the-lounge music! That was over and above expectations. Although the hotel is undergoing some modernisation, the room we had was a little tired, but the bathroom was gorgeous, the bed and bedlinen wonderful and the "invisible" housekeeping staff excellent. Cocktails expensive, but well worth it. The lounge has subdued lighting, so not conducive for reading maps, etc by. Could have been a bit more "smiley" with the concierge, but then, that's Paris for you! We liked being near St Germain and Bon Marche as we have usually been on the right bank before, but easy walking to wonderful restaurants and along the riverbank to Musee d'Orsay, etc. Can't comment on food, as too late up and full from night before, alas!

Room Tip: Higher floor overlooks inner courtyard but was quiet - ask for room at the front if you can. Check...
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  • Stayed April 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Mutty M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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886 reviews from our community

Traveler rating
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    131
    80
    61
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (144)
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English first
new york
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed April 17, 2014

For the last 30 years we have stayed at this hotel and always enjoyed our stay. Unfortunately on 4/13/14 the Hotel closed for 3 years . I hope they will reopen . The art deco architecture of the Hotel was vey special in today's cookie cutter layouts. The rooms and bath rooms were spacious and the service up to the last day was 5 star !

  • Stayed April 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Christine G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lutry, Switzerland
Level Contributor
105 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 bubbles Reviewed April 2, 2014

We booked the hotel through a French internet-site called voyageprive.com. I had booked two rooms for my family which were supposed to be superior rooms – in all honesty I don’t know what there was supposed to be superior in those rooms. First the rooms where to the street side; luckily in Paris traffic was strongly diminished due to pollution. Secondly, the rooms had seen several renovations, and you could identify any single of them – I would not have paid a single penny for that work. Thirdly, the bath-room in the room of my daughters was full of hair all over which got noticed by my girl, who herself is not the most orderly one. And even after having complained, it still was not much better.
Then in our package we had the breakfast included. One must admit, there was a nice choice of stuff, but the waiters and waitresses were not very helpful. When asking if there is some more of a certain product they told that it Is all there is….no smile, no politeness, no nothing…I do expect much more of such a hotel in the center of Paris. The location of the hotel is simply excellent.
We also had a voucher of 15% on all consumption within the hotel and its restaurants and bars. When I ordered something to drink before leaving to dinner I presented my voucher, but the deduction had not been processed. AS it was one drink only I did not bother to claim, but I should not have even to control these things in such a place.
My children had the second evening dinner at the hotel’s Brasserie – food and service were here as well but only mediocre.
All in all, a disappointing experience, and all of us were convinced that the hotel could do so much more with a little smile and the little extra in service here and there – the options are there it lacks the permutation.

Room Tip: If the rooms we booked are superior rooms, then in all honesty, you should even choose a higher qual...
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  • Stayed March 2014, traveled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank Michael G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doylestown, Pennsylvania
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed April 2, 2014

We have stayed at the Lutetia several times and always were very happy with our stay. The rooms are in need of a facelift and I am happy to see this is being done. We are returning to Paris in Oct and were very disappointed that we would not be able to return to the Lutetia. The location is the best and we have always been treated very well. It is still a beautiful Hotel. We look forward to returning after the renovation
The date of our most recent stay is not correct as there was no option for our actual stay

  • Stayed May 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Nancy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quin, Ireland
Level Contributor
129 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 bubbles Reviewed March 31, 2014

Stayed here the night Ireland won the 6 nations!!

Nice hotel in central location. We did need to change rooms as the first room offered was very smoky and we had reserved a no-smoking room. Other than this, the room was great, location great close to metro and shops. (The rooms are spacious compared to other hotels in paris)

Bar service and breakfast were good.

Room Tip: If you do not smoke - be sure to ask for non-smoking.
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  • Stayed March 2014, traveled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank brian m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level Contributor
175 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
3 of 5 bubbles Reviewed March 29, 2014

They are going to do a renovation of the Hotel.... but is this a good reason for the bad service?
We had a great room (Junior Suite) - Nr. 211 - which we liked very much.
We also liked the location, rive gauche, nice and a small park on the front.
BUT: lazy service, inefficient Concierge, minibar counting wrong (they wanted to charge us for three Chardonnays - we didn't drink one!), room maids forgot to take away dirty coffee cups, concierge didn't call back for a promised restaurant's reservation..... very unpleasant for a 4stars Hotel!!!!!
They didn't heat the room, we had to ask for it...
Small Room Service Card...

Room Tip: 211 a good Junior Suite, 235 terrible!!!!!!!
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  • Stayed March 2014, traveled on business
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank FLuisi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Japan
Level Contributor
173 reviews
147 hotel reviews
common_n_hotel_reviews_1bd8 132 helpful votes
4 of 5 bubbles Reviewed March 16, 2014

The Lutetia, a land-mark in Paris with a splendid location on the Left Bank is closing for three years of renovation. The management should have done so much earlier. In truth, the rooms are downright shabby. Nevertheless I had a great time. Reception staff were very friendly, housekeeping was attentive, breakfast was lovely, and the hotel's public rooms, all now heritage icons, fun to behold.

But, note to the Concorde group of hotels: you let this one run down so far that you have probably, as a chain, sustained considerable reputational damage, my own positive sentiments notwithstanding. Talk among many other guests suggested considerable puzzlement and disappointment at the degraded state of the guest floors.

Room Tip: Rooms overlook the street are best, indeed they have truly lovely views
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  • Stayed February 2014, traveled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Frequenttraveller076
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Lutetia

Property: Hotel Lutetia
Address: 45 Boulevard Raspail | Hotel Closed for 3 year renovation that started April 2014, 75006 Paris, France
Location: France > Ile-de-France > Paris > Saint-Germain-des-Pres
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites
Hotel Style:
#412 Luxury Hotel in Paris
#602 Romantic Hotel in Paris
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Lutetia 4*
Number of rooms: 231
Reservation Options:
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Also Known As:
Hotel Lutecia Paris
Lutetia Hotel
Paris Lutetia
Paris Hotel Lutetia

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