As mentioned in other reviews, the location is perfect ... right next to the Louvre, cafes, etc. then it's all bad news from here. Bought this as a package with Eurostar ... who should consider their reputation and perhaps think about vetting the hotels they offer. Billed as a 4 star with the quoted room rates as €400 per night, this has to be a joke. The place is tatty from top to bottom. The mini bars are empty. The TVs are tiny. The paint is chipped ... everywhere! They tried to palm us off with a room that was just about big enough to house the double bed, looked out onto the dirty back yard of the hotel, and you had to descend 6 stairs from the hallway door to get in. I told reception this was nothing like the photos on their website and I wanted to change. They gave me a "superior" room (much bigger but just as run down) and wanted an extra €160 for 4 nights. I haggled them down to €100 and reluctantly paid as we had to get out of the rabbit hutch they had offered us. Spent 2 OK nights there, but on the 3rd night water was dripping through the bathroom ceiling air vent at 2am in the morning. We called Reception. They checked the room above us and said water was leaking but they had switched it off. When we woke the next morning, the electrics had blown and the bathroom was an inch deep in water. After my "discussion" with Reception they moved us to a Junior Suite (even bigger and just as tatty), and after a little gentle persuasion, they reimbursed my extra €100 they had extorted from me 3 days earlier. And to round it off, as I was ordering a taxi, some poor Canadian woman asked me what I thought of the hotel. She had just flown in, having prepaid through Expedia ... and the hotel had no record of her booking and now wanted her to pay again ... twice the amount she had already paid Expedia! I hope she did the right thing and found herself another hotel. Enter at your peril!
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- Also Known As:
- Normandy Hotel Paris