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Saint James Albany Hotel-Spa
Ranked #577 of 1,804 Hotels in Paris
Reviewed July 23, 2014

What was good about this hotel:
- Location: we arrived by train at Gare de Lyon and the hotel is perfectly located on the metro line (Tuileries)
- Staff is friendly

What was not so good about this hotel:
- The lack of baileys at any hotel bar...how can you run out of Baileys? :-)
- Not so clean...

  • Stayed: March 2014, traveled as a couple
    • Location
    • Rooms
    • Service
1  Thank cyberntz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
secretaire_direction, Directeur général at Saint James Albany Hotel-Spa, responded to this reviewResponded July 24, 2014

Dear cybers,

Thank you for leaving a comment on Trip Advisor.

We are pleased that you have appreciated our staff friendliness that was very happy as guest satisfaction is their best reward.

Regarding the lack of Baileys, we definitely agree with you that it is unacceptable to run out of it and already have solved this issue and organized so that it does not happen again.

We also duly took note you were not totally satisfied about the cleanliness. Customer feedback being our favorite way to improvement please feel free to contact us would you like to give us some more details about it. (secretaire.direction@saintjamesalbany.com)

We hope we will have a new opportunity to accommodate you next time you come to Paris.

Best regards

The Management Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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437 - 443 of 1,881 reviews

Reviewed July 22, 2014

We really enjoyed our stay at st.james. The concierge contacted us early on to see if they could be of service. They booked us into Jules Vern and when we arrived we had front window seats! Amazing. They hired cars for us and couldn't be more helpful. Now onto the hotel...... It's is everything you want and need in Paris. It is at the doorstep of most things you need and the heart of the Lourve. Tuileries garden and a short walk to Madeleine. The ambience, the service and the cleaning staff were second to none. We will be back!!! They also cater for gluten free.

  • Stayed: July 2014, traveled as a couple
    • Value
    • Cleanliness
    • Service
4  Thank Paul B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
secretaire_direction, Directeur général at Saint James Albany Hotel-Spa, responded to this reviewResponded August 4, 2014

Dear Paul B,

Thank you for taking the time to share your feedbacks on our property.
I am pleased to read that you appreciated our location. There are so places to be visited on foot near the hotel.
Thank you for commenting about our concierge service. I will also share your comment with the hotel staff.
We are happy that you were sensitive to our possibility of serving gluten free during your stay.
We care to respect your diet.

Kindest regards,

The hotel management

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Reviewed July 22, 2014

We have found a great last-minute deal and stayed at the hotel for one night. Should tell you it was one of the best hotels I have stayed in in Paris so far considering the price. It is in the very center on the rue Rivoli, so it basically costs you around 10 ear to get to any point need.
Rooms are basic, clean and well aired. The high Haussman ceiling is great and the Spa is relaxing. Shall try!

Room Tip: On the 6th and 7th floors there are small balconies
  • Stayed: July 2014, traveled as a couple
    • Value
    • Cleanliness
    • Service
Thank Maria_14_july
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
secretaire_direction, Directeur général at Saint James Albany Hotel-Spa, responded to this reviewResponded July 24, 2014

Dear Maria_14_july,

Thank you for leaving your experience on Trip Advisor.

It is so pleasant to read that the Saint James Albany Paris Hotel Spa is one of the best hotels you have stayed in in Paris and that you enjoyed our Haussman style and our relaxing Deep Nature Spa and its pool.

As you mention it our location perfect for visiting best Paris sites like the Concorde Place, Louvre and Orsay Museums, Tuileries Gardens, Saint Germain des Prés, Opera Garnier but also going shopping with Vendôme place, Rue Saint Honoré, Colette and Department Stores.

We really hope to welcome you again when you come back to Paris.

Do not hesitate to contact our reservations department at reservations@saintjamesalbany.com or visit our website in order to get the best deals.

Best regards

The Management Team

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Reviewed July 21, 2014

Wonderful experience at the St James Albany Hotel on the Rue de Rivoli. We were close to everything! The Louvre was a 3 minute walk. The Tuelleries
were even closer! The room was spacious unlike everything I've heard about Paris. I can' t imagine staying anywhere else in Paris!

  • Stayed: July 2014, traveled with family
    • Location
    • Cleanliness
    • Service
2  Thank nanac369
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
secretaire_direction, Directeur général at Saint James Albany Hotel-Spa, responded to this reviewResponded July 24, 2014

Dear nanac369,

On behalf of our entire staff, we would like to thank you for sharing your experience at Saint James Albany Paris Hotel Spa.

We are delighted to know that you enjoyed your stay with us and particularly the size of your room and that you are keen on coming back.

The Hotel is indeed very well located, close to public transportation and many touristic places.

We are looking forward to welcoming you again.

Best regards

The Management Team

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Reviewed July 21, 2014

This was our second stay at St. James and it was even better than the first!! The location is perfect for sightseeing ,restaurants, shopping, and romance. There's nothing better than Paris!!!! The concierge staff were super and were very helpful.

  • Stayed: May 2014, traveled as a couple
    • Value
    • Sleep Quality
    • Service
1  Thank TiftonTravelers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
secretaire_direction, Directeur général at Saint James Albany Hotel-Spa, responded to this reviewResponded July 24, 2014

Dear TiftonTravelers,

Thank you so much for choosing again Saint James Albany Paris Hotel-Spa for the second time and sharing your kind comment on trip advisor.

It is so pleasant to read that you fully enjoyed your stay in Paris.

We have forwarded you review to the concierge team that was delighted of it.

Looking forward to welcoming you a third time,

Best regards

The Management Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 20, 2014

The architecture of this beautiful building which captures that quintessential Hausmann style that is synonymous with Paris was enough for me to really enjoy my stay here. I loved the bustle on arcade entrance on the Rue de Rivoli and then the contrasting calm in the hotel's internal courtyard.

The room we stayed in was basic but only because anything more than basic in Paris is out of my budget. I'm sure there are finer rooms within the hotel should you wish to pay the price but basic was fine for me. Why would you want to stay in your room on a trip to Paris anyway, there is far too much to see.

Hotel service was efficient, I have no complaints. I was not in the hotel that much so I actually cannot comment on the staff too much but from the limited dealings I had with them were very pleasant.

A number of nice restaurants can be found nearby, we ate in a really good Chinese/Vietnamese place, Auberge de Gourmets la Potiniere, on our last night which is just around the corner on Rue de 29 Juillet. The location is superb if you wish to sight see with the excellent Musee d'Orsay just a short walk through the gardens on the opposite side of the river. Tuileries Metro stop is right outside should you need it to explore the wider Paris area.

We traveled from Beauvais and the bus drops you at Port Maillot which is at the end of Rue de Rivoli so access from the airport is good. Similarly, with the metro stop just outside, the trip in from Charles de Gaul is equally straighforward.

I would recommend this hotel primarily for it's location, and as an art and architecture buff, the Parisian architecture was an added bonus.

  • Stayed: August 2013, traveled as a couple
    • Rooms
    • Cleanliness
    • Service
2  Thank collie r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
secretaire_direction, Directeur général at Saint James Albany Hotel-Spa, responded to this reviewResponded July 24, 2014

Dear collie r,

Thank you for choosing the Saint James Albany Paris Hotel Spa for your last stay in Paris and sharing your experience on Trip Advisor.

It is a real pleasure to read that you enjoyed our historic architecture and the calm of our inner courtyard and also that your stay matched to your expectation.

The Hotel is indeed very well located, close to the metro and buses and most of touristic places.

We thank you so much for recommending our property.

We hope that we will have the pleasure to welcome you again in a near future.

Best regards

The Management Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 20, 2014

As I was travelling on my own one of the reasons I chose this hotel was it had a restaurant, as well as it being in a great location. The location was indeed great with all the main attractions within walking distance. The major downside was being told, when checking in, that the restaurant was closed for refurbishment. Whilst food was served in the bar, the choice was limited and the quality not so good. Apart from this I would recommend this hotel to anyone who is travelling on their own.

Stayed: July 2014, traveled solo
Thank Janine W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
secretaire_direction, Directeur général at Saint James Albany Hotel-Spa, responded to this reviewResponded July 25, 2014

Dear Janine W,

Thank you for sharing your experience on trip Advisor and are very happy that you enjoyed your stay at Saint James Albany Paris Hotel Spa.

We are really grateful to you for recommending our property.

We have taken good note of your remark about the quality of the dishes provided at the Bar and will see with the Chef how it can be improved.

We are looking forward to welcome you for your next stay in Paris so that you can try our restaurant that will re-open in September with a new menu.

Best regards

The Management Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Saint James Albany Hotel-Spa

Address: 202 rue de Rivoli, 75001 Paris, France (Formerly Clarion Saint-James & Albany)
Phone Number:
Location: France > Ile-de-France > Paris > Louvre / Palais-Royal
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#70 Spa Hotel in Paris
#333 Luxury Hotel in Paris
#504 Family Hotel in Paris
#605 Romantic Hotel in Paris
Price Range: $205 - $522 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Saint James Albany Hotel-Spa 4*
Number of rooms: 200
Official Description (provided by the hotel):
In the heart of Paris, member of Great Hotels of the World and the chain Les Hotels France Patrimoine, Saint James & Albany Hotel-Spa offers 194 rooms and suites in a XVIIth century Establishment. Mainly overlooking inner garden and courtyards, this 4 stars Hotel is a real haven of peace in the centre of the French capital. Thanks to its first bio Parisian SPA**** and its wonderful indoor pool, the atmosphere of this Hotel is very relaxing. ... more   less 
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Also Known As:
Saint James & Albany Hotel Paris
Saint James And Albany Hotel-Spa
Clarion Paris
Saint James & Albany Hotel Spa

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