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“Perfect Hotel for our 45th Anniversary”

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Shangri-La Hotel Paris
Ranked #49 of 1,802 Hotels in Paris
Certificate of Excellence
Melbourne, Australia
Level Contributor
18 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
“Perfect Hotel for our 45th Anniversary”
Reviewed August 20, 2014

This was our 3rd time in Paris and on the occasion of our 45th wedding anniversary we decided to stay at the Shangri-La Paris with a guaranteed view of the Eiffel Tower.

Having stayed at the Shangri-La Singapore some 25 times since 1980, we are well aware of the iconic Shangri-La brand and it's reputation for quality at every level and this stunning French elegance 19th century mansion certainly did not disappoint us.

We thank the Shangri-La Paris Director Monsieur Terrettaz and his Staff for ensuring our 45th anniversary was a success and their gesture of an upgrade on our final night was greatly appreciated and the pinnacle of our stay. to have an uninterrupted view of the Eiffel Tower was breathtaking.

Our 45th anniversary at the Shangri-La Paris is something we shall never forget and
if you're contemplating visiting Paris, the Shangri-La is the place to stay with half their rooms facing the Eiffel Tower and many rooms have balconies. It's the place to experience Parisian elegance at it's best.

We can highly recommended and hopefully you'll appreciate and like the Shangri-La brand for it's quality service and the way it cares for it's guests, we do and thats why we keep returning to our Shangri-La.

Thank you Shangri-La Paris.

Room Tip: Request a room with an Eiffel Tower view.
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  • Stayed August 2014, traveled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
2 Thank Max R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShangriLaParis, Directeur général at Shangri-La Hotel Paris, responded to this review, August 25, 2014
Dear Max R,

What a very nice comment, thank you very much. I would like to also thank you for choosing our hotel for such an important event as a wedding anniversary. It is a real pleasure to read that you like the Shangri-La brand and that you also liked your first experience at Shangri-La Hotel, Paris. It seems that you liked the quality of service and also the view of the Eiffel Tower from your room: you could not make us more happy, thank you!

I am also very happy to learn that our team delivered a high quality of service and that you did like the upgrade for your last night. It was a pleasure for us to propose you this gesture and we thank you for mentioning this in your comment.

Be assured that we will share your very nice review with all our teams and it would be an honor to welcome you back for your next Parisian trip.

Best Regards,
Stefan Bollhalder
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,189 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (196)
Date | Rating
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  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
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English first
La Massana
Level Contributor
95 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
Reviewed August 19, 2014

We stayed here for two nights, the entrance is very impressive and the staff is friendly and accommodating. We tried the main restaurant, as it had asian flavours and my wife loves that. She was however not impressed. But the next day my daughter and mother in law had room service and it was very nice. The rooms as as you would expect from a grandiose 5 star parisian hotel. All in all a great stay.

  • Stayed October 2013, traveled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank JokkeDeFrib
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShangriLaParis, Directeur général at Shangri-La Hotel Paris, responded to this review, August 20, 2014
Dear JokkeDeFrib,

Thank you very much for your very positive words about your stay at Shangri-La Hotel, Paris. I am very happy to learn that you did enjoy the former house of Prince Roland Bonaparte and your room. I am also very happy to read that your daughter and mother in law enjoyed the room service and I would like to inform you that I have already taken into consideration your remark about your experience at La Bauhinia.

Again, thank you for taking the time to write such a positive review and we look forward to welcoming you back soon in Paris.

Best Regards,

Stefan Bollhalder
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed August 17, 2014

I booked a 2 night stay at the Shangri-La as a combined celebration of my daughter's graduation and birthday, and chose an Eiffel Tower view room. Due to my daughter's work schedule, I needed to change the dates and the reservations staff were extremely helpful and efficient when I called, as the same type of room didn't appear to be available online.
We arrived at the hotel before check in time and were able to move in to our room within 45 minutes, during which we were treated to coffee, pastry and chocolate.
We had been upgraded to an Eiffel Tower suite and there was a birthday cake and bottle of champagne awaiting us in the sitting room!
The suite was wonderful and gave a fabulous view of the Tower. The staff were uniformly pleasant, attentive and efficient and I've never had a better continental breakfast.
The hotel location was perfect for seeing the sights and the concierge was a wonderful help in finding us the perfect place for dinner (and we were given a complimentary ride to the restaurant in one of the hotel cars).
When we returned home and my daughter realised that she had left a pair of pyjamas in the bathroom, I received a quick reply to my email asking the hotel to post them to her, and they did so free of postage charge.
I would recommend the Shangri-La to anyone who is looking for a treat in Paris.

  • Stayed August 2014, traveled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jose23522
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShangriLaParis, Directeur général at Shangri-La Hotel Paris, responded to this review, August 19, 2014
Dear jose23522,

Its great to know that you thoroughly enjoyed your stay with us, we are of course more then pleased to hear this and thank you for your nice acknowledgement.
I'm delighted to read that you spent a pleasant stay and that you enjoyed your suite with its "fabulous view" of the Eiffel Tower and we are even more happy to learn that our team has delivered a high quality of service finding the perfect place for your dinner. Service is one of our priority and it is a pleasure to read that you did receive the pyjamas of your daughter.

Again, thank you very much for taking the time to write such a nice review and be sure that I will share it with our team.

We look forward to welcoming you back soon during your next Parisian trip.

Best Regards,

Stefan Bollhalder
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Grand Blanc
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed August 11, 2014

If you are looking for a fine hotel experience in Paris, please consider the Shangri-La. We found the in-house restaurant of high quality and the concierge staff is simply marvelous in recommending local - non-touristy places to dine on traditional and modern French cuisine.
The concierge, Anthony, Julien and Christopher were extremely helpful with our requests. They are true ambassadors for the hotel. We received many hand-written notes from them for confirming or suggesting ideas for our requests.

Out check-in / check-out was simple and personal. My wife was finding excuses to extend our stay.

We would stay at this hotel in the future and are now open to exploring other Shangri-La hotels across the world.

  • Stayed August 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with shangri-la.com

Helpful?
Thank Rimmell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShangriLaParis, Directeur général at Shangri-La Hotel Paris, responded to this review, August 12, 2014
Dear Rimmell,

Thank you for taking the time to write a nice review about your stay at Shangri-La Hotel, Paris!
It is a pleasure to read that you liked our concierge team and that they "were extremely helpful": thank you for highlighting this in your review.

We look forward to welcoming you back soon.

Best Regards,

Stefan Bollhalder
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Shelby Township, Michigan
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed August 10, 2014 via mobile

Booked stay through Expedia for six nights back in January, Eiffel premier room, based on Trip Advisor reviews. First trip to Paris, to celebrate our birthdays (wife's birthday a big one). Three weeks before leaving, hotel notified us we were being bumped out of room on first night (Aug. 3) due to group booking entire property. Needless to say, not happy, but no other solution than to rebook. Reservation staff booked room at the Mandarin Oriental at reduced rate, complimentary hotel Mercedes and VIP host to meet us at gate upon arrival, whisked us thru airport. Staff had obviously informed Mandarin staff of birthdays, as we were upgraded to a wonderful suite, with champagne and birthday cake waiting in our room. Following day, hotel car arrived promptly to transfer us to Shangri La. We were again upgraded, to an Eiffel view terrace suite, with champagne on ice and pastry to greet us. The suite was incredible, the view unbelievable. We kept pinching ourselves. The entire property and staff are first class. The hotel is easy walking distance to most points of interest. I would like to single out customer sales supervisor Laura Crantz for her involvement and sincere efforts to compensate us for the first night, making more than the best of a bad situation. It made our visit to Paris truly the trip of a lifetime and gave us priceless memories. Would rate six stars if possible.

Stayed August 2014, traveled as a couple
Helpful?
1 Thank Markfromshelbytwp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShangriLaParis, Directeur général at Shangri-La Hotel Paris, responded to this review, August 12, 2014
Dear Markfromshelbytwp,

What a very nice review about your experience at Shangri-La Hotel, Paris, thank you!
I am delighted to read that you spent a pleasant stay and that you enjoyed your room and its private terrace facing the incredible view of the Eiffel Tower.
I am even more happy to learn that our team has delivered a high quality of service knowing the issue we had with the first night of your stay and thank you for mentioning this in your review. 

Be sure that I will share your very kind comment with our team and we look forward to welcoming you back soon.

Best Regards,

Stefan Bollhalder
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed August 5, 2014

Wonderful service, beautiful rooms. A haven in a busy city. Stayed as a family. Rooms are large and very comfortable. Well insulated and therefore quiet. Walking distance of the Eiffel tower, stores and the river.

  • Stayed July 2014, traveled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank Cornell1989
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShangriLaParis, Directeur général at Shangri-La Hotel Paris, responded to this review, August 6, 2014
Dear Cornell1989,

Thank you for taking the time to write a nice review about your stay at Shangri-La Hotel, Paris!
It seems that you really liked the former house of Prince Roland Bonaparte and I am very pleased to learn as well that you enjoyed the location near the Eiffel Tower!

Be sure that I will share your very kind comment with our team and we look forward to welcoming you back soon.


Best Regards,

Stefan Bollhalder
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
Level Contributor
35 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed August 2, 2014

Really nice hotel with nice rooms and very nice staff. The concierge team were fantastic. The hotel is across the River Seine from the Eiffel Tower, so not really centrally located. We really enjoyed our stay.

  • Stayed May 2014, traveled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jscampb49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShangriLaParis, Directeur général at Shangri-La Hotel Paris, responded to this review, August 4, 2014
Dear Jscampb49,

Thank you for taking the time to write a nice review about your stay at Shangri-La Hotel, Paris!
It is a pleasure to read that you liked our concierge team and I am very pleased that you enjoyed our location near the Eiffel Tower.

We look forward to welcoming you back very soon.

Best Regards,

Stefan Bollhalder
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Shangri-La Hotel Paris

Property: Shangri-La Hotel Paris
Address: 10, avenue d'Iena, 75116 Paris, France
Location: France > Ile-de-France > Paris > Trocadero
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #49 of 1,802 Hotels in Paris
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Shangri-La Hotel Paris 5*
Number of rooms: 101
Official Description (provided by the hotel):
With 101 rooms and suites, three restaurants, one Bar and four events and reception rooms, Shangri-La Hotel, Paris cultivates a warm and authentic ambience, drawing the best from two cultures: the Asian art of hospitality and the French art of living. ... more   less 
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