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“Excellent Hotel with excellent staff”

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Shangri-La Hotel Paris
Ranked #45 of 1,798 Hotels in Paris
Certificate of Excellence
Kuala Lumpur
Level Contributor
18 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Excellent Hotel with excellent staff”
Reviewed December 10, 2013

This is by no means an averagely priced hotel. But for those willing to splurge more than $1,000 per night, this is a fantastic choice. Everything about the hotel is classy and it is made even better by the quality of the staff who are so professional, friendly and go out of their way to make you happy. We had a romantic dinner at the terrace facing the Eiffel Tower and it was super special. Everything was perfectly arranged especially as it was during winter. The room service team deserves special mention/praise for setting up this dinner.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with shangri-la.com

Helpful?
2 Thank alpal78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShangriLaParis, Directeur général at Shangri-La Hotel Paris, responded to this review, December 13, 2013
Dear alpal78,

Thank you very much for choosing Shangri-La Hotel, Paris and taking the time to write a review about your stay. We are more than happy to know that you enjoyed the level of service our colleagues has provided you and to learn that you appreciated the view of the Eiffel Tower during your romantic dinner.

Be sure that we will share your nice review with all our teams and we will be more than pleased to welcome you back very soon.

Best Regards,

Stefan Bollhalder
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,143 reviews from our community

Traveler rating
    937
    125
    52
    20
    9
See reviews for
227
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125
Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (186)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Uganda
Level Contributor
36 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed December 7, 2013

Charming hotel with nice location overlooking the Eiffel Tower though a bit far from the shopping.Helpful concierge and service in the hotel was extremely efficient and the staff friendly.Highly recommended.

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank UGReview
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShangriLaParis, Directeur général at Shangri-La Hotel Paris, responded to this review, December 8, 2013
Dear UGReview,

Thank you for taking the time to write a review about your stay. We are more than happy to know that you enjoyed the level of service our colleagues has provided you. We are pleased that you have enjoyed the view's over the Eiffel tower from your room and we appreciate that we are a little away form the busy shopping streets, which are reachable within a short walking distance.

We will be more than pleased to welcome you back for your next Parisian trip soon.

Stefan Bollhalder
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed December 5, 2013 via mobile

First time to Paris, and the staff at the Shangri-La made it easy. They were all very willing to help with directions, reservations and recommendations. Not knowing French was not a problem, VERY good with their English, Thank you!
Rooms were spacious and the bathrooms were top notch...heated floors and TV in the mirror.
We only ate breakfast at the hotel, but it was very good. Le Bar was a nice place to cap off the night. Pricey, but worth it. (25 euro for most drinks.) Beautiful property, hope to someday make it back.

Stayed November 2013, traveled with friends
Helpful?
2 Thank Liz S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mount Laurel, New Jersey
Level Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed November 29, 2013

This was a first class hotel all the way! We stayed in the Eifel Tower suite and had an AMAZING view. Our room was two floors with a terrace that looked directly at the tower. The service was first class and the staff were very friendly.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DrTodd7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShangriLaParis, Directeur général at Shangri-La Hotel Paris, responded to this review, December 2, 2013
Dear DrTodd7,

Thank you very much for your wonderful comment about your stay. It is a real pleasure to know that you enjoyed the "amazing" view of the Eiffel Tower from your room. It is also nice to know that you enjoyed our services and we will be more than happy to welcome you back soon.

Best Regards,

Stefan Bollhalder
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
UK
Level Contributor
24 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed November 27, 2013

Wonderful room (Eiffel view), excellent service and flawless overall ambience. All preferences (pillow type, style of room, extras in the room) were honoured. The trip was made extremely memorable thanks to the efforts of the concierge team, who went out of their way to arrange surprises as they knew if was a special occasion trip. We were bowled over not once, but on multiple occasions. Their respectful friendliness, good attitude, promptness, and professionalism made them outstanding ambassadors for the hotel's brand, and completely differentiates this from other hotels. I shall certainly be back at the Shangri La Paris.

  • Stayed November 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank WannaBeEverywhereNow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShangriLaParis, Directeur général at Shangri-La Hotel Paris, responded to this review, November 28, 2013
Dear WannaBeEveryWhere,

Thank you very much for staying with us. We are of course more than pleased that we excelled on our services and made your trip memorable. Thank you very much on your wonderful comments on our concierge and guest services.
It is also good to know that you enjoyed the Eiffel Tower view from your room.

We are all very much looking forward to welcoming you hopefully soon back

Best Regards,
Stefan Bollhalder.
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hyde Park, Australia
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed November 21, 2013

For years I have been trying different Paris hotels to find one which suits me 100%. At last I have found the Shangri La. From the moment of arrival to my departure everything was perfect. The staff throughout the hotel were wonderful. Always willing to help and very knowledgeable. The restaurants, Shang Palace and La Bauhinia were exemplary with both food and service.
The room was warm and comfortable and the bathroom, especially the walk in shower, was excellent. I won't look further for a Paris hotel.

Room Tip: I always look for a walk in shower. Look for this at the Shangri La - they are excellent.
See more room tips
  • Stayed November 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with shangri-la.com

Helpful?
1 Thank Philip C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShangriLaParis, Directeur général at Shangri-La Hotel Paris, responded to this review, November 22, 2013
Dear Philip C,

You have made us the most beautiful compliment you could. To have found "YOUR Shangri-la " in Paris is of course wonderful for us is well. Thank you so much for sharing your experience with us. It is always nice to know that you enjoyed our services and offerings as well as our location.

We are very much looking forward to welcome you back soon to your Shangri-la

Best Regards,

Stefan Bollhalder
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Luxembourg District, Luxembourg
Level Contributor
107 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
Reviewed November 20, 2013

Fantastic building this is a real palace comparable to the Ritz. Staff perfect, bathrooms and amenities high class and for the first time in my life I have seen a bed, very confortable, with a impressive size : 200 x 260 cm ! Just sad that the swimming pool was... empty... This was also the first time I experienced an hôtel on the right bank of the Seine and indeed it is a little bit far of everything. Nice aera but not life.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank PhilippeDouvier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShangriLaParis, Directeur général at Shangri-La Hotel Paris, responded to this review, November 22, 2013
Dear PhilippeDouvier,

We would like to thank you for your review about your stay at Shangri-La Hotel, Paris. We are delighted to know that you enjoyed the room, the bathroom and amenities. Please do accept our apologizes concerning the swimming-pool which unfortunately had to undergo unplanned maintenance.

We noted that you did not fully appreciate our location. We will certainly ensure that in future we will inform our guest of our proximity to the Eiffel Tower and the Champs Elyseee, which are indeed reachable within 10 walking minutes. The 16th district is indeed a residential area and whilst there are many restaurant and shopping areas are nearby, the district is a rather quite and relaxed area in Paris

We will be more than pleased to welcome you back very soon.

Best Regards,
Stefan Bollhalder
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Shangri-La Hotel Paris

Property: Shangri-La Hotel Paris
Address: 10, avenue d'Iena, 75116 Paris, France
Location: France > Ile-de-France > Paris > Trocadero
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #45 of 1,798 Hotels in Paris
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Shangri-La Hotel Paris 5*
Number of rooms: 101
Official Description (provided by the hotel):
With 101 rooms and suites, three restaurants, one Bar and four events and reception rooms, Shangri-La Hotel, Paris cultivates a warm and authentic ambience, drawing the best from two cultures: the Asian art of hospitality and the French art of living. ... more   less 
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