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“nice bad drainage of the bathroom”

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Hotel Relais Saint-Germain
Ranked #245 of 1,804 Hotels in Paris
Certificate of Excellence
Reviewed April 5, 2013

Drainage of the bathroom was very very bad.Water does not flow......
Since the next room was noisy, I was not able to sleep.
Others are very pleasing.
Breakfast was very delicious.
The room was beautiful and clean.

  • Stayed: March 2013, traveled solo
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Thank korise2468
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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267 - 273 of 513 reviews

Reviewed March 27, 2013

We stayed for over a week, and the staff went out of their way for us, dinner reservations were confirmed by a hand written note, the hotel, after all is owned by the chef, so you get exclusive treatment and reservations at Le Comptoir, since the restaurant is booked months in advance. I can't say enough about this lovely hotel, spoil yourself and try it.

  • Stayed: February 2013, traveled solo
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Thank janeFoodie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 18, 2013

This was one of three hotels we stayed at on our trip to Paris. After a very modern hotel on the right bank, Relais Saint-Germain on the left bank was a fantastic way to change things up. First, the neighborhood and location were excellent. The hotel was very close to the shopping of Rue Jacob, the Luxembourg Gardens, and convenient to the Odeon metro stop. Second, while the look was more traditional, the hotel was very up-to-date. Finally, the service was fantastic, particularly in the steps they took when we had a problem.

To be fully transparent, we primarily booked this room in order to get a reservation at the restaurant downstairs, Le Comptoire, which came highly recommended by friends and in researching the trip. Unfortunately, our dining experience fell very short of our expectations due to some inconsiderate service by one of the staff (this was NOT, contrary to some misconceptions, our experience anywhere else in Paris). When we informed Marie at the front desk about this, she was incredibly apologetic and sought out the manager of the restaurant to apologize as well. Even after we got home, we received an email from the chef apologizing for the incident.

While it was unfortunate we did not get to enjoy the restaurant the way we hoped, the response by the hotel staff to do what they could to rectify it was greatly appreciated and demonstrated how seriously they take their guests' enjoyment. We do not know whether we would give the restaurant another try, but we would absolutely give the hotel our highest recommendation.

Stayed: March 2013, traveled as a couple
2  Thank jswerman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 17, 2013

Love this hotel- everything
We had to stay an extra day because the Eurostar was canceled due to a huge snowstorm
so the next morning since taxis weren't running they walked us to the metro -in very cold and
icey conditions- and made sure we got the right train to the station

  • Stayed: March 2013, traveled as a couple
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1  Thank ELOISE102
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 12, 2013

We have rented apartments in Paris for 15 years, then stayed at the Hotel Relais Saint-Germain at the recommendation of friends. We have now stayed here 3 times and feel that it is our home away from home. The staff, including the amazing Marie and Anna, is organized and helpful and charming does not begin to describe these wonderful women who have made our stays perfect. The service from all the staff is attentive and friendly and reservations in great restaurants, concerts, and exhibitions can all be arranged at the hotel. Our rooms have always been lovely and clean and we like the fact that the hotel is intimate in scale and located in one of the best spots in St. Germain de Pres, among cafes, bars, boutiques, and antique stores. The hotel stay includes access to dinners at Le Comptoir, the restaurant owned by chef Yves Camdeborde who, with his wife, also owns the hotel. Breakfast, which is included with the room price, can only be decribed as an event not to miss. If you are looking for a large, American style hotel, the Hotel Relais Saint-Germain is not for you. If you are looking for the best of Parisian charm, this is the place.

  • Stayed: March 2013, traveled with family
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3  Thank Jane M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 7, 2013

we are old hands at paris hotels ............ rive gauche hotels in particular ........... this is the best so far

the location is superb

our suite / room was a very good size especially for central paris ........... it was individually furnished and we adored it ...........tasteful accommodating warm friendly

bed was comfortable

amenities were decent

separate toilet and bathroom which was great and the bathroom had a bath which was a pleasure

breakfast is expensive but good quality

wi fi is free but wi fi is patchy

yeah there are quibbles about the french and french service but if you have quibbles one ought not be going to paris


we had a fabulous time

we are looking forward to returning

Room Tip: we stayed in a suite ............room 34 ......... the room was a delight .........dont worry about...
See more room tips
  • Stayed: March 2013, traveled as a couple
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1  Thank lorrainesfavourite
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 4, 2013

This is the first time I have stayed at this hotel. I arrived late, and was upgraded to the suite. My wife arrived the next day. The room was so charming that we were reluctant to leave it to walk around Paris (!). The staff was outstanding. Breakfast is served in the bistro attached to the hotel. Again a good experience. This is a boutique hotel in an old building, and so for example has no gym. The elevator is small, as it is a later addition to the original building. If one wants a big chain hotel, this is not it. After we returned home, my wife said to me that is the first time in life that she is homesick for a hotel!

Room Tip: The suites are indeed bigger, but every room is a good size.
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  • Stayed: February 2013, traveled on business
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1  Thank GabrielGideon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Relais Saint-Germain

Address: 9 Carrefour de l Odeon, 75006 Paris, France
Phone Number:
Location: France > Ile-de-France > Paris > Saint-Germain-des-Pres
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites
Hotel Style:
#27 Romantic Hotel in Paris
#29 Family Hotel in Paris
#171 Luxury Hotel in Paris
#299 Business Hotel in Paris
Price Range: $384 - $541 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Relais Saint-Germain 4*
Number of rooms: 22
Official Description (provided by the hotel):
Located in the heart of Paris, between the Sorbonne and Saint Germain des Pres, Relais Saint Germain perpetuates the literary and gourmet tradition of the latin quarter while offering its own complete art de vivre. The Hotel, the bar with its hors d'oeuvre, the brasserie during the day and the gourmet restaurant at dinner dinner time, contribute to a unique and outstanding range of services. Our ambition is to offer our clients personalized rooms in a family(style environment while giving them a taste of our vision of luxury a la francaise. Relais saint Germain is your choice location with is sophisticated and convivial ambiance. Because Paris is a "moveable feast" our rooms are dedicated to the writers who contributed to the legend of the capital : Honore de Balzac, Antoine Blondin, Hemingway, Joyce, Proust, casanova, Francois Sagan. ... more   less 
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Also Known As:
Le Relais Saint Germain Paris
Relais St Germain

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