This was one of three hotels we stayed at on our trip to Paris. After a very modern hotel on the right bank, Relais Saint-Germain on the left bank was a fantastic way to change things up. First, the neighborhood and location were excellent. The hotel was very close to the shopping of Rue Jacob, the Luxembourg Gardens, and convenient to the Odeon metro stop. Second, while the look was more traditional, the hotel was very up-to-date. Finally, the service was fantastic, particularly in the steps they took when we had a problem.
To be fully transparent, we primarily booked this room in order to get a reservation at the restaurant downstairs, Le Comptoire, which came highly recommended by friends and in researching the trip. Unfortunately, our dining experience fell very short of our expectations due to some inconsiderate service by one of the staff (this was NOT, contrary to some misconceptions, our experience anywhere else in Paris). When we informed Marie at the front desk about this, she was incredibly apologetic and sought out the manager of the restaurant to apologize as well. Even after we got home, we received an email from the chef apologizing for the incident.
While it was unfortunate we did not get to enjoy the restaurant the way we hoped, the response by the hotel staff to do what they could to rectify it was greatly appreciated and demonstrated how seriously they take their guests' enjoyment. We do not know whether we would give the restaurant another try, but we would absolutely give the hotel our highest recommendation.
- Official Description (provided by the hotel):
- Located in the heart of Paris, between the Sorbonne and Saint Germain des Pres, Relais Saint Germain perpetuates the literary and gourmet tradition of the latin quarter while offering its own complete art de vivre. The Hotel, the bar with its hors d'oeuvre, the brasserie during the day and the gourmet restaurant at dinner dinner time, contribute to a unique and outstanding range of services. Our ambition is to offer our clients personalized rooms in a family(style environment while giving them a taste of our vision of luxury a la francaise. Relais saint Germain is your choice location with is sophisticated and convivial ambiance. Because Paris is a "moveable feast" our rooms are dedicated to the writers who contributed to the legend of the capital : Honore de Balzac, Antoine Blondin, Hemingway, Joyce, Proust, casanova, Francois Sagan. ... more less
- Reservation Options:
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- Also Known As:
- Le Relais Saint Germain Paris
- Relais St Germain