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“Perfect pick”

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Hotel Dauphine Saint Germain
Ranked #276 of 1,802 Hotels in Paris
Certificate of Excellence
Melbourne, Australia
Level Contributor
227 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
“Perfect pick”
Reviewed May 23, 2013

For us this hotel was the perfect pick. Position is excellent in the heart of St Germain and close to an RER station. Price was higher than I had wanted to pay, but the hotel was recommended by friends who stayed there and it was worth it. Breakfast is E12 pp and is excellent: fresh cut ham off the bone, boil your own egg, Comte cheese, fruit salad, fresh orange juice, yoghurt and all the bread based things your hearts may desire. Staff were friendly and helpful. No sign of a notice on reception asking for a 5 star TA review as mentioned below. No thefts. Room was tiny and shower room was a sliver (and shower is minuscule - but didn't have to climb over the loo to get to it as we did in Rome!) but bed was comfy and room looked onto a light well which was very quiet (room 16). Wifi was perfectly fine. Would definitely stay there again.

Room Tip: The lightwell rooms may not sound exciting but our room (16) was very quiet. Others mentioned noise...
See more room tips
  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pointyhead_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marie T, Propriétaire at Hotel Dauphine Saint Germain, responded to this review, June 2, 2013
Dear,

Thank you for sharing your experience at Le Dauphine Saint Germain. I am glad you had a good especially since we were recommended by friends of yours. It means a lot to us as we try to keep the same high quality service to every person that steps into the hotel. We look forward to welcome you again in the future and make sure if you recommend us to friends that they introduce themselves and let us know they know you.

It was a pleasure having you with us.

Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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831 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (165)
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English first
New York City, New York
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed May 20, 2013

I stayed here last month for a long weekend away with my mother. The location of the hotel is fabulous, right in the heart of Saint Germain and quick walk to the seine. However, we realized after our first night, that our cash was taken out of luggage and handbags. The man at the front desk had claimed that there has never been a theft there before but when I spoke to the maid, she mentioned that it has happened before where money and a television was taken beforehand. The front desk wasnt able to provide us with any updates as it was an ongoing police investigation and the owner was out of town. The location is great but be sure to leave your valuables at home. The rooms are small but typical for Paris.

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Christine L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marie T, Propriétaire at Hotel Dauphine Saint Germain, responded to this review, May 29, 2013
Dear Guest,

As I have written in my reply to the May 13 comment left on Trip Advisor by your traveling companion, I confirm that this is the first time we have been faced with such a situation since I have managed the hotel (more than a year). Once they have established the facts, we will act immediately and accordingly to their indications. We are obviously doing our very best to prevent this from happening again. Our hotel prospectus, however, clearly mentions that all the rooms are equipped with a safe. Even though this should in no way make it acceptable that anyone should lose anything while staying with us, I am surprised that guests should not store their cash in a safe when it is available.

Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Adelaide, Australia
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed May 14, 2013

Stayed one night as a stopover. Hotel was fantastic. travelling with my wife and six year old the junior suite was a perfect size in the almost always small hotel rooms of paris. The staff were attentive and helpful. Did not have the breakfast but it is comparable in price to the surrounding cafes whilst being a buffet. Small view to Notre Dame, perfectly located to the Rue de Buci and the Saint Germain attractions.
had a lovely stay and recommend highly.

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Storynerd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marie T, Propriétaire at Hotel Dauphine Saint Germain, responded to this review, June 2, 2013
Dear,

Thank you for your recommendation and for taking the time to leave this message. This is most appreciated. We hope to see you again soon at Le Dauphine Saint Germain.

Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
USA
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed May 13, 2013

I was traveling with a friend and stayed here last week. What a big mistake this was! I checked in in the morning time and put my things down, went out in the afternoon and came back to my suitcase ransacked and all of my money stolen!!! The hotel desk was very unhelpful, they mentioned it had happened to 2 rooms the previous night. The door was broken, so it was an inside hotel job. DO NOT STAY HERE. THEY STEAL YOUR MONEY! Im not sure why I was not given the heads up in the morning, that there have been thefts in the hotel!! Very upset, and this hotel staff was very unsympathetic or cared at all.

  • Stayed May 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank UsaTravel318
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marie T, Propriétaire at Hotel Dauphine Saint Germain, responded to this review, May 16, 2013
Dear Guest,

We are obviously distressed that cash has been stolen from our clients. This is the first time we have been facing this situation since we have been in operation. Our clients are informed of a safe at their disposal in the room but nothing was ever stolen before. At the moment, the Police are investigating the problem and, once they have established the facts, we will act immediately and accordingly to their indications.

Even though we agree that no one should lose anything while staying in the hotel, we cannot accept the tone of your comment accusing us directly without facts, proofs and before the Police have reached a conclusion. Our staff have been working with us for a long time and are totally above suspicion. We did exactly what needed to be done on that day. We called the Police immediately, we gave you another room for your comfort and we even lent you 800 euros in cash. Now if you feel that we were unhelpful and unsympathetic because we followed the police's recommendations and did not reimburse and because we refused to pay for a free extra night in a different hotel, we are sorry but this is most unfair and unjustified. There was no reason for us to accept your blackmail of us paying for a free night in exchange for a positive comment online.

We are also in contact with another hotel that you visited after us who told us you ordered a taxi for 8am, then sneaked out of the room at 7am without paying. is this behavior respectful ?

We deeply regret that you fail to understand and cooperate with us in this incident. We definitely thank the two other guests that encountered the same problem on that evening for their understanding and cooperation. We always act in good faith. We are all the more saddened by your comment as we pride ourselves on being honest and on taking our clients' comfort and enjoyment to heart. Many of our clients are repeated customers with whom we have an extended relationship. It is unfortunate that you left with an unpleasant experience but we cannot accept you accusing us of being dishonest.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed May 9, 2013 via mobile

Tiny rooms. But I am told that's Paris. The location is fabulous with most sights within walking distance. The hotel is located on a street with quaint stores and quite a few restaurants like Khao Thai and Opium which I have reviewed separately. Ludvic at the reception was a great help and always eager to offer advice and suggestions. One thing however stuck out like a store thumb was the managements plea (via a little placard on the reception) to rate the hotel a 5 on TripAdvisor so that they make it to the top 20 list in Paris. My suggestion - delight guest (lower the price to match room size) and get there. Begging for votes is not the right thing.

Stayed May 2013, traveled as a couple
Helpful?
1 Thank iceindia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marie T, Propriétaire at Hotel Dauphine Saint Germain, responded to this review, June 2, 2013
Dear guests,

Following your message, we thank you for taking the time to leave a comment and share your experience so we can hear your feedback and keep on improving our services. We are happy to read you had a good time with us. We take good note of your remark regarding prices. Note that in comparison to all of the hotels around us, we are trying to be if not the cheapest, one of them. Rates only depends on the period of the year you are staying in Paris. We all have to offer more or less the same rates in order to stay competitive. Finally, we do not beg for comment we just ask our guests to share their experience with others, which is the purpose of this website. We consider our guests part of the Dauphine's family and we just let them know they can be part or our improvement and part of the adventure.

We hope to have the chance to welcome you some other time.

Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Memphis
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 9, 2013

Wonderful employees who helped us find points of interest throughout Paris. Hotel is centered in the heart of Quatre Latin; there are many restaurants, shops and cafes, all within walking distance. The Louvre is a 15 minute walk across the Seine, to the north. So, the Dauphine is centrally located and a very nice place to stay as well.

  • Stayed May 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank pepys1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marie T, Propriétaire at Hotel Dauphine Saint Germain, responded to this review, June 2, 2013
Dear guest,

Thank you very much for your kind comment and especially mentioning the team. We understand that Paris is a big city and difficult to get around if you not familiar with it so we try to focus on our recommendations in order to make you fell more comfortable and not worry about directions.
We hope to welcome you soon.

Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed May 7, 2013 via mobile

The title says it all. If you visit during a night of jazz, it will be a fantastic time. Full stop. Good drinks and good friends - and excellent hot chocolate if you're staying sober. (Like a river of molten chocolate and cream!) Squeezing two hundred characters out of such a simple concept is hard to do.

Helpful?
Thank Sean A
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Marie T, Propriétaire at Hotel Dauphine Saint Germain, responded to this review, June 2, 2013
Dear,

Thank you for your kind comment. we look forward to welcoming you again soon.

Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about Hotel Dauphine Saint Germain

Property: Hotel Dauphine Saint Germain
Address: 36 rue Dauphine | 6th Arr., 75006 Paris, France
Phone Number:
Location: France > Ile-de-France > Paris > Saint-Germain-des-Pres
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Room Service Suites Wheelchair access
Hotel Style:
#240 Business Hotel in Paris
#280 Romantic Hotel in Paris
#286 Family Hotel in Paris
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Dauphine Saint Germain 3*
Number of rooms: 30
Official Description (provided by the hotel):
WELCOME TO THE HOTEL DAUPHINE SAINT GERMAIN (LEFT BANK)The hotel provides a warm, friendly welcome and attentive personal service in a charming and authentically Parisian atmosphere, guaranteeing you will enjoy a memorable stay with us.The unequalled charm of Saint-Germain-des-Prés springs from the association of culture and savoir-faire: you must see for yourself the slightly leaning stone buildings, the narrow streets with their flowered balconies, the gourmet shops and specialty bookstores, the famous cafés with their large terraces (Le Flore, Les Deux Magots). ... more   less 
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Also Known As:
Dauphine Saint Germain Hotel
Dauphine Saint Germain Paris

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