Central to most things you would want to be near in Paris. A 15 minute walk to the Louvre & a 40 minute (very easy) walk to the Eiffel Tower.
I think overall the staff need a refresher course on customer service & general courtesy.
A promise to get back to us on a breakfast enquiry did not happen & the booking out of the restaurant for breakfast on our last morning for a function (and therefore no room for us) was only discovered when I phoned the concierge the evening before, which meant I could have missed the room service requirement for that morning. A notice was apparently pinned to the inside of the elevator. There are only 19 rooms in this hotel & for the prices charged I would expect a butler to arrive to personally tell me of the changed arrangements but no..... too arrogant for that.
Arrived in the empty restaurant one evening at about 7pm & asked to see the menus & after 15 minutes we decided to eat there but were told that the restaurant was fully booked. I asked the young fellow why he didn't tell us that when we asked to see the menus & he arrogantly replied, "you only asked to see the menus". This was typical of the hotel staff, which I viewed as less than helpful & at worst, arrogant.
Also, the $1,000 plus hold on my Mastercard was not lifted several days later which caused a reject on my credit card purchase in Singapore - even though the accommodation was fully pre-paid several months in advance & our room service & small ancillary charges were setlled in cash.
Air con was hot even though it was the beginning of winter.
I would not stay at this hotel again as the service is poor & I seem too much of an inconvenience for the staff.
- Official Description (provided by the hotel):
- Built in 1723 by Pierre Perrin, the Sun King's secretary, this elegant building was in turn a private residence and a seat of government, then in 1842 the embassy of the young Republic of Texas whose independence France was the first to recognise. The square is named from the fact that n°1 was the site of the former Vendome family residence. Three centuries of art, culture and elegance make it a unique address in Paris. Today the place Vendome is the temple of Parisian jewellery, and gives onto Paris's most brilliant quartier, with its haute couture, antique dealers, art galleries, the Opera and the Louvre museum. The Hotel de Vendome is thus a unique jewel, on a par with all the precious stones in the vicinity. ... more less
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- Also Known As:
- De Vendome Hotel
- De Vendome Paris
- Hotel Vendome Paris