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“Personal service, amazing location + rooms”
Review of Hotel de l'Arcade

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Hotel de l'Arcade
Ranked #549 of 1,801 Hotels in Paris
Certificate of Excellence
New York, New York, United States
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Personal service, amazing location + rooms”
Reviewed August 1, 2013

Hotel de l'Arcade was everything we hoped for and more. I'm finally getting around to writing this a year later, but the experience is still fresh in my mind because it was SO awesome. Last summer, I traveled to Paris with two girlfriends, and we stayed here while we explored the city. The view from our little balcony was incredible, especially at sunset. We had a big queen or king sized bed and a twin bed, and the room was easily the most comfortable and largest of our entire trip. The size of the room is amazing for the price. I recently stayed in a different hotel in Paris, and it was a closet compared to de l'Arcade, and not that much cheaper.

On our last day, we wanted to send out postcards but were told that the post office was closed for a bank holiday. The manager of the hotel was in the lobby and overheard, and he offered to personally send out our postcards the next day. We were so impressed!!!! During our trip, we bought wine and snacks to eat in our room, and they happily provided us with silverware and other necessities.

The hotel is also close to a lot of attractions + the metro, and is in the middle of town. It's down the street from a bunch of boutiques and a Laduree. I would stay here again and again.

Room Tip: Great hotel for parties of 3!
See more room tips
  • Stayed September 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ariel X
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laetitia B, Directeur général at Hotel de l'Arcade, responded to this review, August 13, 2013
Dear Guest,

Thank you for taking the time to share your impressions on the Hotel de l'Arcade.

We look forward to welcoming you back soon.

Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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332 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (36)
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English first
Zurich, Switzerland
Level 6 Contributor
336 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 345 helpful votes
Reviewed July 31, 2013

If you are in Paris visiting the touristic sights, or as I was on business, this hotel is really very good. It reminds me of an upper class Best Western hotel commonly found in Europe. The décor is similar but this hotel is larger.

The location is spot on. Close to Madeleine metro station and a short walk from the rue de Champs Elysées, it cannot get any better. And for 150 Euros per room per night, bed only, it is really very good.

My room was very clean, well furnished with all the facilities, not to forget an aircondition. Don't laugh, it can get really hot in Paris in summer and an a/c is a welcome reprieve.

Check in was swift and check out was painless. Everyone spoke English and was hospitable.

They also offer breakfast but I highly suggest you do not go for the option. Not because it's bad or pricey, but because a coffee and croissant in Paris should be had at a Parisian café.

Not much more to say about it other than a great stay, good hospitality and a super location.

Tip to the hotel: Put an ash tray outside the hotel entrance for smokers. Making a customer look for a trash can around the corner to discard a cigarette is not acceptable.

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Smoke_Trees
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laetitia B, Directeur général at Hotel de l'Arcade, responded to this review, August 13, 2013
Dear Guest,

Thank you very much for taking the time to share your impressions on your recent stay at the Hotel de l'Arcade.

We look forward to welcoming you back soon.

Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth
Level 4 Contributor
36 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed July 4, 2013

Arrived here after an 18-hour plus flight happy to be in Paris on my birthday but despite my wife (secretly) advising the hotel, no acknowledgement. I’m not precious about birthdays but know marketing and was impressed that the second hotel we stayed at had picked up on her notification with macaroons, sweets and bottled water. It’s the small things and at about $500 a night, perhaps something that L’Arcade should not miss. Chosen because of its location in the 8th and close to Madeleine’s church and big Princtemps and Lafayette shops, the hotel is one of four lined up along Rue de l’Arcade and a five-minute walk from the Metro. It’s easy to find - a bonus in any city. Advantages include the choice of its standard hotel rooms or self-contained apartments with a separate street entrance. We chose a triple room (our daughter was traveling with us) which turned out to be in the apartment section. It had three separate rooms including a decent size bathroom (well, for Paris). Rooms have cooking facilities and utensils, electric kettle and crockery/cutlery. They overlook the quiet streets behind Madeleine’s busyness - appreciated having proximity to eateries, transport and shops without the downside of noise. The apartment was recently refurbished and well presented with new fittings and wi-fi is free. But beds were adequate (may need upgrading) and disappointed no water in the rooms. Secure car parking is available nearby (if pre-arranged), under the church, for an expensive E25 a day. Hotel staff are keen to help but weren’t always accurate. We bypassed the optional breakfast at E15 per person and instead walked down to an excellent patisserie a couple of minutes down the road - Les Caprices de Charlotte - that does breakfast/lunch (except Sunday). The place was suggested by the hotel staff. It is close to a dozen small restaurants and bars including Paris London (good, but a bit basic) and Cafe Madeleine which nailed the cocktails (E9.50-12.50) and Mita Mita entree plate (E16.50). Visit the church, see Lafayette’s cathedral-like interior, walk down to the Louvre and its gardens (and a bit further to the Seine) or just hop a Metro and go anywhere. The 8th is my favourite slice of Paris because it’s close to everything yet is relatively quiet. Unfortunately, it’s also a bit more expensive than some other arrondissements. Tip is to try for the apartments to give yourself a bit more room, and to get up to the third or fourth floor (there is a modern lift). We would definitely return to this hotel and recommend it highly.

Room Tip: The private apartment section of the hotel can have cooking facilities and rooms are ikely to be big...
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  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NeilDPerth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laetitia B, Directeur général at Hotel de l'Arcade, responded to this review, August 13, 2013
Dear Guest,

Thank you very much for taking the time to share your impressions on your recent stay at the Hotel de l'Arcade.

We look forward to welcoming you back soon.

Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lugarno, Australia
Level 6 Contributor
96 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed June 15, 2013

I recently stayed at Hotel de l'Arcade for 4 nights. It was at the end of a long trip and frankly, I did no research, just spoke to a friend who stayed here last year and said it was wonderful. she was RIGHT! The room was good, the location perfect (near the Madeleine area) and the staff were outstanding - seriously!. Jeremie, Cecile, Praxede and even a lovely girl who had just started that week went out of their way to make our stay memorable. We asked Jeremie for a particular type of restuarant and he was spot on. The next day we found a restaurant for lunch and it was rubbish. We decided to try Jeremie (an on subsequent nights the other staff) and each time they scored a bullseye with what we were seeking. They even got us a superb table at a restaurant with a fabulous view of the Eiffel Tower. Hotels and a dime a dozen in Paris however I would strongly recommend this one as you cannot buy the advice, genuine help and assistance by the staff. When a flash 3 day air traffic controllers strike struck in Paris on our day of departure, the staff rallied, got us to our destinations and kept track of the updates for us - what more do you want? Whoever is responsible for the recruitment and retention of staff of this calibre - well done! Give them a bonus and I will certainly return and encourage my friends to do so. Thank you, you made my trip to Paris even better

  • Stayed June 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Irnbru
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laetitia B, Directeur général at Hotel de l'Arcade, responded to this review, August 13, 2013
Dear Guest,

Thank you very much for taking the time to share your impressions on your recent stay at the Hotel de l'Arcade.

We look forward to welcoming you back soon.

Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fripp Island, South Carolina
Level 5 Contributor
59 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed June 7, 2013 via mobile

Their website and room photos accurately describes rooms, amenities, and options. Staff was very courteous, helpful and responsive.
Fri, Sat and Sun Night desk person was the only negative. Like talking to a post. However, the Mon night desk person was great.
Enjoyed our stay and would stay there each trip to Paris.

Stayed June 2013, traveled with friends
Helpful?
Thank John D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laetitia B, Directeur général at Hotel de l'Arcade, responded to this review, June 14, 2013
Dear Guest,

Thank you for commenting on your recent stay at the Hotel de l'Arcade.

Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Level 4 Contributor
28 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed June 5, 2013

We have stayed here regularly for the past 7 or 8 years visiting 2 or 3 times each year. We have stayed in most of the different room types and always appreciate, the comfort, location, style and good value of this hotel. Most recently we were on a 3 day business trip with a fair amount of luggage - all of which fitted into our standard size room without a problem. After dinner on our first night, (recommended and booked by Praxede, at L'Opera restaurant - fabulous), we returned to the hotel towards midnight and discovered that our room didn't have any spare pillows nor was our phone working. We suffered our first and only 'communications breakdown' with a night duty manager who, we felt, did not address the problem with the hotel's usual speed and graciousness. After 45 minutes both problems were fixed but not without 3 trips to reception and a
slightly heated exchange. However, true to form,next day the hotel's fabulous management and front desk people were profusely apologetic and defused the situation beautifully. Glitches happen and a true measure of customer service is how they are dealt with. I also have to add that the quality of the front desk's 'concierge' service is superb. They really know their restaurants and can get tables at even the 'hottest' addresses.

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LondonBizler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laetitia B, Directeur général at Hotel de l'Arcade, responded to this review, June 14, 2013
Dear Guest,

Thank you for commenting on your recent stay at the Hotel de l'Arcade.

Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 3 Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed May 24, 2013

They were very, very helpful. The room was beautiful and clean. Very large bathroom. Helped me find transportation to and from the Eiffel Tower, Arch d' Triomphe, Champs-Elysées etc. Would definitely stay there again.

  • Stayed May 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank marcia8888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laetitia B, Directeur général at Hotel de l'Arcade, responded to this review, June 14, 2013
Dear Guest,

Thank you for commenting on your recent stay at the Hotel de l'Arcade.

Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel de l'Arcade

Property: Hotel de l'Arcade
Address: 9 rue de l Arcade | 08 Arr., 75008 Paris, France
Location: France > Ile-de-France > Paris
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#268 Family Hotel in Paris
#335 Business Hotel in Paris
#381 Romantic Hotel in Paris
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel de l'Arcade 3*
Number of rooms: 48
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Also Known As:
De l Arcade Hotel
Hotel De l Arcade

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