Second visit to this hotel. When two years ago I was here I rated it 5+! Thought it was the best hotel ever. This time I was a bit disappointed with my stay – though the room was the same – Junior suite with a small terrace – and the room is totally great, it even has a view on the Eiffel Tower, the rest quite disappointed me.
First, the hotel is doing some construction works on the restaurant (which I believe was burnt during the previous peaceful demonstration) and the breakfast was served in the lobby, making it uncomfortable and actually annoying. The staff, especially the security wasn’t very friendly, which is strange. It took a lot of effort to agree with the concierge on a courier service that we have required. Unnecessary hassle and misunderstanding. Something that you don’t expect and want in the hotel of this level.
And finally – in the bar we saw a mouse. Strange place for a mouse to reside. And the staff of the bar was not surprised, they just asked us if it was a big mouse. When I said no, a small one, the bar manager said that it was OK. I don’t dislike mice, nevertheless I think this is not OK….
Overall I am more disappointed by the stay than happy. Question mark if I will ever return to this hotel. A pity, since the first impression was just great.