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“Great stay at Castille Hotel in Paris”

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Castille - Starhotels Collezione
Ranked #251 of 1,803 Hotels in Paris
Certificate of Excellence
Reviewed October 25, 2013

My husband and I stayed for 3 nights in October at the Castille Hotel in Paris at the end of our trip to Europe from Australia. We have been to Paris twice before, but would stay this has definitely been our favourite trip and definitely our favourite hotel so far.

Location
This is an amazing location in the 1st area, walking distance to pretty much everything. Great shopping and restaurants with the historic Chanel store right next door. We had dinner in this area twice and both times were very happy. Great area for drinks also.

The Hotel
Lovely hotel, Italian in style and very well appointed. Only issue we had during our stay is the lifts not working once and having to walk up and down to the 6th floor, but this was just unfortunate.

Our Room
We stayed on the 6th floor in room 608 and it was lovely with lots of space. Bathroom and a separate toilet - a lot of space for Paris.

Value for money
We were able to secure an amazing deal, so value for money especially for Paris was outstanding.

Breakfast
Great selection, except only hard boiled eggs, but I think that's standard for Paris. Great service and a lovely breakfast room.

Overall we had a wonderful stay in Paris and would highly recommend this hotel. We will stay here again, especially if we can find another great deal!

Room Tip: We had a room on the 6th floor, which was lovely, but there weren't any views, hence not sure if...
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  • Stayed: October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Thank Princess_Di_26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erwan S, Deputy General Manager at Castille - Starhotels Collezione, responded to this reviewResponded October 27, 2013

Dear Princess_Di_26,

I would like to thank you for this detailed report about your stay at the Castille Paris. I am very glad to read your comments and what are the reasons why you do prefer our property to an other one. I am fully convinced that this kind of testimony will be very helpful for our future visitors.

Sincerely yours.

Erwan Sarre - Deputy General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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400 - 406 of 1,048 reviews

Reviewed October 22, 2013

We just completed a six night stay at this hotel and enjoyed it immensely. We asked for a quiet room and were given a corner room-could not ask for more. We chose to use the free internet which at times was very slow, and unfortunately sometimes unreliable. Our room was extremely comfortable and spacious (for Paris standards). The location is perfect, we walked everywhere. The staff are warm, professional and helpful.

Room Tip: If Internet is important to you, pay for internet access
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  • Stayed: October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank jekPgh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erwan S, Deputy General Manager at Castille - Starhotels Collezione, responded to this reviewResponded October 23, 2013

Dear JekPgh,

Thank you for your comment regarding your recent stay with us.

We definitely look forward of welcoming you again at the Castille Paris.

Sincerely yours.

Erwan Sarre - Deputy General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 22, 2013

A major birthday brought us to Paris with our two daughters who made their first visit. We had stayed at Castille the year before and loved the location. The rooms are comfortable, food and bar excellent and the staff is very courteous and helpful. We wanted to attend the ballet and the concierge staff tracked tickets down for us with excellent seats. We were very pleased with our stay at Castille and hope to return again.

Room Tip: The street side rooms can be noisy especially on trash pick up day.
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  • Stayed: October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Edward B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erwan S, Erwan Sarre at Castille - Starhotels Collezione, responded to this reviewResponded October 22, 2013

Dear Edward B,

Thank you thousands times for the nice comment posted on TripAdvisor. My team and I are very happy to have helped to make this special trip even more special.
Anyway, we had no right to fail in this kind of occasion !
We look forward of welcoming you to celebrate your next birthday.

Sincerely yours.

Erwan Sarre - Deputy General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 22, 2013

Fantastic central location, makes a great place to base yourself to explore Paris. Nice hotel with friendly staff and good service.

Seemed a little expensive for what you got, but this is central Paris so to be expected.

No complaints though and would stay here again.

Stayed: July 2013, traveled as a couple
Thank Andy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erwan S, Deputy General Manager at Castille - Starhotels Collezione, responded to this reviewResponded October 22, 2013

Dear Andy S,

Thank you for your comment regarding your recent stay with us.

We definitely look forward of welcoming you again at the Castille Paris.

Sincerely yours.

Erwan Sarre - Deputy General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 21, 2013

Just returned from my trip to Paris having stayed here. This is my third trip in three years and I would highly recommended this Starhotels property. It's elegant, modern, tastefully interiorly designed and the location is perfect. Rue Cambon is central and all the key sights are easy to navigate. Added to which the staff were exceptional. We will regard this hotel as our future Parisan bolt hole...There is no pool so ignore the swimming pool rating.

  • Stayed: October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank KJKR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erwan S, Deputy General Manager at Castille - Starhotels Collezione, responded to this reviewResponded October 22, 2013

Dear KJKR,

I would like to thank you for this detailed report about your stay at the Castille Paris. I am very glad to read your comments and what are the reasons why you do prefer our property to an other one. I am fully convinced that this kind of testimony will be very helpful for our future visitors.

I look forward to welcoming you for your next Parisian's stays.

Sincerely yours.

Erwan Sarre - Deputy General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 21, 2013

We spent three nights in this hotel. Everything was perfect, from the welcome to the departure. Very nice and helpful staff all the time. We enjoyed very much that there was no noise. An asset is, that we had everything in walking distance. We will book a room in this hotel again.

  • Stayed: October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Olivier v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erwan S, Deputy General Manager at Castille - Starhotels Collezione, responded to this reviewResponded October 21, 2013

Dear Olivier V,

Thank you so much for your nice comment posted on Tripadvisor. I am glad to read that either the location of the hotel or the kindness of the team made your stay even better than expected.

I am fully convinced that this kind of testimony will be very helpful for our future visitors.

We definitely look forward of welcoming you again at the Castille Paris.

Sincerely yours.

Erwan Sarre - Deputy General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 20, 2013

Several reviewers have gone on about the size of the rooms. If you want large rooms in Paris you either pay the earth for them or you stay outside the centre. The rooms here were as I expected - ie quite tight for space, but otherwise lovely; in fact one of them was larger than I thought it might be. We weren't actually in the rooms for that long as there is so much to do in Paris.The hotel is pretty good value for money.
Grumbling about room size misses the point that this is an incredibly pleasant, low key, stylish central, place to stay, with many of the main tourist attractions within walking distance. The staff were very, very helpful and recommended two great restaurants for dinner. I would stay here again at the drop of a hat and will certainly recommend it to friends.

  • Stayed: October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank bellafraebuchan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erwan S, Deputy General Manager at Castille - Starhotels Collezione, responded to this reviewResponded October 21, 2013

Dear Bellafraebuchan,

I would like to thank you for this detailed report about your stay at the Castille Paris.
I am very glad to read your comments and what are the reasons why you do prefer our property to an other one.
I am fully convinced that this kind of testimony will be very helpful for our future visitors.

Sincerely yours.

Erwan Sarre - Deputy General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Castille - Starhotels Collezione

Address: 33 rue Cambon, 75001 Paris, France
Phone Number:
Location: France > Ile-de-France > Paris > Louvre / Palais-Royal
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#174 Luxury Hotel in Paris
#253 Business Hotel in Paris
#282 Family Hotel in Paris
#299 Romantic Hotel in Paris
Price Range: $294 - $612 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Castille - Starhotels Collezione 5*
Number of rooms: 107
Official Description (provided by the hotel):
Italian chic and Parisian haute couture combine at the iconic hotel Castille. Standing alongside the legendary Chanel Maison, in the heart of the 1st Arrondissement, this romantic hotel is so Paris. Every detail has been lovingly restored to exude the opulence of its 18th century glory days, yet still retain a charm that you rarely find in a central Paris luxury hotel. At the Castille you’ll find a restaurant and bar that combine the style of Paris with Italian warmth and spirit. L’Assaggio offers an exquisite menu full of the finest Mediterranean flavours, topped off with a Florentine courtyard for al fresco dining. Then there’s the bar, perfect for light meals and any drink you can think of, day or night. Finally, the Salon de The is a wonderful spot to while away the afternoon over a fine tea. ... more   less 
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Also Known As:
Starhotels Castille Paris Hotel Paris
Starhotels Castille Hotel Paris
Paris Starhotels Castille Hotel
Castille Hotel Paris

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