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“Excellent service”
Review of Hotel Montalembert

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Hotel Montalembert
Ranked #283 of 1,797 Hotels in Paris
Certificate of Excellence
London
Level Contributor
34 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Excellent service”
Reviewed June 25, 2014

Small bedroom, but space to work. Not a luxurious 5 star hotel: simple decor (brown wooden furniture) - all in good order. No feather pillows as I like them, but the bed was comfortable enough. Tiny but nice bathroom with a shower cabinet and well appointed (nice Occitane products).
Quiet after midnight, but noisy before (noise coming from my neighbouring bedrooms).
Excellent service (on the ball, friendly and helpful staff)
Don't try to use the lift before 7am though because the staff serving the early breakfast in the bedrooms (from 6.30am, as the breakfast room only opens at 7am) block them at the floor they are at so that they don't have to wait a long time for the next lift when they are ready to use it again! I had a heavy suitcase and had to take the stairs...

  • Stayed June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank junglemate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Myriam K, Directeur général at Hotel Montalembert, responded to this review, July 9, 2014
Dear LONDON066,

It was a pleasure to welcome you recently to the Montalembert.

Your detailed review provides us with some precious information, both on our property and our service. We would like to thank you in particular for reporting the challenge that you met with our elevators on the morning. We are very sorry for the inconvenience that it implied for you. Please, note that Immediate actions are being undertaken with our teams in order to correct that.

We are glad to know that this event did not have such an impact on your satisfaction, and that you had a pleasant stay with us overall.

We hope to see you again soo.
Best Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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575 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (122)
Date | Rating
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English first
Los Angeles, California
Level Contributor
98 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed June 22, 2014

I stayed several times in this hotel which is in the heart of St Germain, close to Le Bon Marche and St Germain des Pres/Odeon or Montparnasse, secluded in a little street and very quiet. The staff is fantastic, very friendly and will anything to help you during your stay. I have different room and I have been upgraded once in a last floor studio with a view on the roof of Paris which was fantastic. Rooms are small but convenient and room service limited in terms of choise but efficient.

Room Tip: try to get one of the studio on the last floor
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  • Stayed September 2013, traveled on business
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank Julie D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Myriam K, Directeur général at Hotel Montalembert, responded to this review, July 9, 2014
Dear Julie D,

We would lile to thank you for your loyalty towards our property and for your kind comment on our staff.

We do like to surprise our guests with a room upgrade upon their arrival, whenever our availability allows us to do so. Our 2 Junior Suites and our recently renamed JFK Suite on the top floor of the hotel are indeed very much appreciated by our guests, as they offer a beautiful view on the roof of Paris and on the Eiffel Tower.

We will share your comment on our Room Service menu with our Chef, in order to develop our offer.

We hope to have the pleasure see you again soon at the Montalembert.
Best Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed June 15, 2014

My wife and son and i stayed for a week at this beautiful and very French hotel. I travel quite and bit and i am very picky. I simply cannot say enough--superior in every aspect. The staff knows how to handle everything with class and grace in this boutique-style hotel. We really felt like we were being taken care of by professionals. The location is incredible--half a block off from St. Germain, walking distance to everything you want to see. The rooms are snug, but that's Paris. Impeccable and beautiful and an incredibly helpful staff. It gets my highest rating.

Room Tip: If you NEED to stretch out, ask about the size of the rooms.
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  • Stayed June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kdawgwarrior
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Myriam K, Directeur général at Hotel Montalembert, responded to this review, July 10, 2014
Dear Kdawgwarrior,

We would like to thank you for sharing your recent experience with us.

Your comment on our team, both on their attitude and on their competence is very flattering. We are delighted to share your review with them.

We are glad to know that you had a pleasant stay with us and are looking forward to welcoming you and your family again soon.
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Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed June 2, 2014

The hotel is in a perfect location on a quite street in the heart of Saint Germain. The room was large by Paris standards and the bath was generously sized and beautifully appointed. The housekeeping staff was conscientious about keeping the room clean. The wi-fi service was perfect -never weak. The staff of the hotel was incredibly friendly and helpful. The food for lunch and dinner was top class and not overly expensive either.

Room Tip: I loved this hotel and I would definitely book it again
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  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Nektarios K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Myriam K, Directeur général at Hotel Montalembert, responded to this review, July 10, 2014
Dear Nektarios K,

We would like to thank you for your positive review on our property. It was a pleasure welcoming you to the Montalembert. We are very sensitive to your words on our hotel and on our service and we will share your comments with our different teams.

The wi-fi is a totally free service that we offer to our guests, as it is important nowadays for everyone to remain connected at all time.

Our Chef David Maroleau uses his inspiration and his creativity every 6 weeks with a new menu, in order to constantly surprise and delight our guests.

We are glad to know that you had a pleasant stay with us and hope to see you again soon.

Best Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montreal, Canada
Level Contributor
48 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed May 28, 2014

This hotel is just fantastic!
It is situated in a very quiet area in Paris, 7 th arrondissement, close to the Louvre museum, musee d'Orsay and boulevard St-Germain.
The service is extremely friendly.
The rooms are of course not gigantic, after all we are in a large city, but very clean and elegant.
The bathrooms are modern and luxurious.
Only slightly negative point : the elevator is very small, and if you suffer from claustrophobia, avoid it !!!

Room Tip: All the rooms seem quiet. If you want more space, take a suite.
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  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank bfussinger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Myriam K, Directeur général at Hotel Montalembert, responded to this review, June 1, 2014
Dear bfussinger,

We would like to thank you for taking the time to write this review on your recent stay with us.
We are glad to know that our property and our service did meet your expectations.
We are looking forward to welcoming you back soon to the Montalembert.

Best Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
boca raton
Level Contributor
33 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed May 22, 2014

We enjoyed our stay at Hotel Montalembert very much. The location was wonderful, just a few blocks from the D'Orsay Musee and just over the Seine from the Louvre. This boutique hotel is not fancy, but the rooms are quite adequate. We were in a Junior Suite on the 8th floor, but the tiny elevators only go up to the seventh floor. The hotel staff were very helpful and very accommodating. The only problem we had was when we got home and looked at our American Express bill, we were billed for our friend's room as well as ours. We e-mailed the hotel a few days ago and we still not have not heard from them concerning their error.

Room Tip: We had a perfect view of the Eiffel tower from our room!
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  • Stayed May 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank jmr718BocaRaton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Myriam K, Directeur général at Hotel Montalembert, responded to this review, June 1, 2014
Dear jmr718BocaRaton,

We appreciate you taking the time to share your experience with us. Thank you for your kind comments on our staff.

We are sorry to hear that you met some issues with the final payment. You had apparently given one credit card as a guarantee for both rooms upon your check in, which mislead us. Please, accept our sincere apologies for that situation. I was informed and followed up on this, so that it gets solved as soon as possible. Everthing should be back to normal now, but we invite you to contact me or Cynthia Kalfon, Director of Operations, should you need any further assistance in this matter.

We hope to have soon another opportunity to welcome you to the Montalembert.

Best Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
1 review
Reviewed May 21, 2014

We were incredibly well looked after at Hotel Montalembert and thoroughly enjoyed our stay. It was in a great location and the room was fantastic. The staff were all very friendly and helpful. We would highly recommend this hotel.

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Symon S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Myriam K, Directeur général at Hotel Montalembert, responded to this review, June 1, 2014
Dear Symon S,

Thank you for this kind review that perfectly reflects the level of service that we want to offer to each of guests.

We are pleased to know that you had an enjoyable stay with us and hope to see you again soon at the Montalembert.

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Montalembert

Property: Hotel Montalembert
Address: 3 rue Montalembert, 75007 Paris, France
Phone Number:
Location: France > Ile-de-France > Paris > Saint-Germain-des-Pres
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites
Hotel Style:
#185 Luxury Hotel in Paris
#228 Family Hotel in Paris
#302 Romantic Hotel in Paris
#509 Business Hotel in Paris
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Hotel Montalembert 5*
Number of rooms: 50
Official Description (provided by the hotel):
The Hotel Montalembert, built in 1926, is the first 5 star Boutique hotel on the Left Bank. The Hotel is ideally located in the heart of Saint Germain des Prés on the Left Bank. Few steps away from the Orsay and the Louvre Museums, this boutique hotel is surrounded by design stores, exclusive art galleries, antique shops, famous cafés (Café de Flore, Deux Magots) and the deluxe department store Le Bon Marché. The warm and intimate atmosphere of the lobby makes you feel unique and privileged. The hotel Montalembert is the perfect combination between contemporary design and cosy ambiance. ... more   less 
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Also Known As:
Montalembert Hotel Paris

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