The are many good things to say about the Le Bristol:
Entering its lobby is like arriving in a different century; the chandeliers, the marble floors, the wonderful flower bouquets, the charming old elevator, the chintz and velvet arm chairs.... Glorious! Reception staff are incredibly professional and courteous. Food is great (waiters less so- Whenever I have a special request, I feel they look at me with an expression that means "how dare you ask me something"). Also, the owners invest continously into keeping the property immaculate- each time I have stayed there (3 times so far), there was renovation work going on in parts of the building.
HOWEVER during my last stay earlier this week, I was really upset by the fact that in my room that cost > € 600 the was no warm water available at 11.30 at night! Knowing that it is an old building, I thought "ok, probably I just need to wait a little, the pipes are old..." But even after a full 5 min, all that flew from the taps of both the basin, the bath tub and the shower was ice cold water.
I was really tired and had to get up early the next morning, so did not call reception (did not want to stay awake and wait for someone to look into it) and went to bed without a shower. The next morning, it worked fine - but it was a REALLY disappointing experience. At a hotel of this category and price, this is not acceptable.
- Official Description (provided by the hotel):
- An authentic, generous, fine and stunning palace, where the service is an art. ... more less
- Reservation Options:
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- Also Known As:
- Le Bristol Hotel