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“Just What I Expected” 5 of 5 bubbles
Review of Prince de Galles Hotel

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Prince de Galles Hotel
Ranked #45 of 1,795 Hotels in Paris
Certificate of Excellence
Level Contributor
25 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Just What I Expected”
5 of 5 bubbles Reviewed May 25, 2014

New,clean,great service,convenient location. The size of the room was just right. Walking distance to everything. Made really made our Paris trip unforgettable. Will definitely stay in this hotel again.

  • Stayed October 2013, traveled with friends
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank AAAWanderer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SimonRusconi, General Manager at Prince de Galles Hotel, responded to this review, May 27, 2014
Dear Guest,

Thank you very much for having selecting the Prince de Galles while in Paris!

I am so happy to read your positive comments and delighted you enjoyed a memorable experience with us. Writting that we made you "Paris trip unforgettable" means a lot to me!

Your comments will be useful to other guests and I do hope having the pleasure of welcoming you back soon in your Parisian Home.

In the meantime, I remain at your disposal for any assistance you may need.
Best regards,
Simon Rusconi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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760 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (119)
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English first
Carlsbad, CA
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed May 24, 2014

We have just returned from 10 nights in Paris and stayed at the Prince de Galles. Our experience was exquisite.

At arrival (and every day) we were greeted by no fewer than 5 gentlemen from the doorman to people in the lobby just waiting to help with anything. We were greeted by a very nice young lady at the Starwood Preferred desk who checked us in and then personally escorted us to the room. The Art Deco themed hallways are beautiful, covered with very stylish black and white art pieces. The room seemed large to us after the very small room in London. We had a king bed, triple door closets, two luggage racks, a large desk, wall mounted flat screen, a small table and two chairs that served as our coffee table. Plenty of room for two. We didn't have a great view, but paying with points ( a lot of points), we didn't expect an Eiffel Tower view without an upgrade. We didn't care. We were a short walk from the Tower and saw it every day.

Room service was excellent. When we called for coffee in the morning they remembered each day how we liked our American coffee and it was delivered within 5 minutes with a newspaper.

The crown jewel of the Prince de Galles Hotel was the concierge service, particularly Jean-Christophe Cao. I was contacted by the hotel concierge service a week or so before my trip to offer their services in making any reservations that I might need. We worked together by email or a few days on the schedule and then all of our tours were arranged by Jean Christophe. We took 6 tours and were picked up and dropped off at the hotel by excellent tour guides in 8 person vans. Each day we were greeted by Jean Christophe and several times he gave us great recommendations for local dining. Whenever we called with a request his answer was always, "I'll take care of it immediately". He seemed to truly care that we were having a good time. We felt as though we had become fiends with him.

The location of the hotel was perfect for us. When we exited the hotel we could turn right and walk a few blocks (past the Four Seasons next door) to the Seine and the Eiffel Tower was just across the river. If we turned left out of the hotel we were several blocks from the Champs de Elysee. Taxis were always available in the front and most were Mercedes. When we knew we needed a car we would call the concierge desk and the car would be waiting for us when we got downstairs.

This was the perfect spot for a couple our age (sixties). We'll stay here again on our next trip to this magical city.

Our next trip to Paris, we will be at the Prince de Galles.

  • Stayed May 2014, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank SteveCarlsbad_CA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SimonRusconi, General Manager at Prince de Galles Hotel, responded to this review, May 28, 2014
Dear "SteveCarlsbad",

What an elightening pleasure to read your comment!
Thank you so much for your having taken the time to share your valubale feedbacks on TripAdvisor.

Considering your experience with us as "exquisite" means a lot me to. I have shared your words with my team with a special consideration to Jean-Christophe: " The crown jewel of the Prince de Galles Hotel"!

Thank you for being such a wonderful ambassador through your generous words.
I sincerely look forward to the pleasure of welcoming you back "Home".

Warm regards,
Simon Rusconi
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level Contributor
656 reviews
99 hotel reviews
common_n_hotel_reviews_1bd8 406 helpful votes
3 of 5 bubbles Reviewed May 19, 2014

Starwood spend many years and millions updating an old landmark ending up with a pretty place without a compelling reason to choose.
The rooms at the adjacent Georges V are much larger, at the Price De Galles they are small, even for Paris, thus the price per square meter next door is less.
If you do not want to spend the few hundred Euros more for the Georges V (and all the glamour of a Palace) then the nearby Hotel de Ser offers bigger room for a few hundred Euros less than the Des Galles and is equally modern and new.
So why the Prince Des Galles? I guess if you are spending SPG points, not money, then maybe the Prince de Galles is for you.
When we checked in there was a big sign at the from desk promoting Starwood Preferred Guests and the front desk kept pushing us to sign up The friendly well rehearsed clerk seemed perplexed when we said we were not interested. We were registering for a good Paris hotel, not a hotel incentive program. Frankly I his persistence annoying and I wonder if the Bristol is pushing similar savings for staying at their sister Hotel du Cap.
The difference to me is between a true 5 star and a wanna-be.
The uncomfortably small rooms are new, clean, full of the latest electronic conveniences and phone plugs by each side of the very comfortable big bed. The bath had only 1 sink and limited shelf space.
The food was good, the croque monsieur ingenious and the staff generally accommodating.
Its “Scene” restaurant is all stark white but was uncomfortably empty when we walked by though the interior garden was comfortable and adjoining bar big. Downstairs is a nice big gym for those who want to work off the chocolate croissants.
But the bottom line is that for a cash paying non-Starwood afficiando; you can get more for less elsewhere; and more for not much more also elsewhere; so why here?

  • Stayed April 2014, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank venamo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SimonRusconi, General Manager at Prince de Galles Hotel, responded to this review, May 26, 2014
Dear Venamo,

Thank you for having taken the time to share your thoughts on TripAdvisor.

I am glad to read that you enjoyed our Bar Les Heures, Outside Patio and Gym.
However, I sincerely regret that you were not entirely satisfied with your stay at the Hotel Prince de Galles and have reported your interesting comments regarding the enrollement of the Starwood Preferred Guest Program.
Following to the lecture of your review, I direclty went to check myself for the "SPG sign" which is currently rather small and very discrete. Please kindly accept my apologies for giving you the annoying feeling to be "pushed" towards something you are not interested in.

In regards to the room size, they are standardized and we are very pleased to upgrade our reservations to beautiful larger Suites as soon as our occupancy allows it.

I hope having the pleasure of welcoming you back in the near future, showing you then a much more positive image of our Hotel

Best regards,
Simon Rusconi
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Palo Alto, California
Level Contributor
25 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed May 18, 2014 via mobile

Hotel: Part of Sheraton's luxury collection .... Newly renovated

Room: Big and luxurious for Paris standard.... The drawback is that only few rooms have nice few....

Location: Strategically located .... Very close to metro and various point of interests

Concierge: If you guys watched the Grand Budapest hotel.... You will get a kick out of this.... They are part of the "secret" society of the crossed keys (a.k.a golden keys)

Stayed May 2014, traveled as a couple
Helpful?
Thank Hang10CA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SimonRusconi, General Manager at Prince de Galles Hotel, responded to this review, May 28, 2014
Dear Guest,

Thank you for having selecting the Prince de Galles while in Paris!
I am very happy and thanksfull for the time you have taken to share your valuable experience on TripAdvisor.

The Prince de Galles Hotel is indeed part of the Luxury Collection of Starwood Hotels and have reopened last May 2013 after a two years renovation.

I do hope having the pleasure of welcoming you back in the near future.
In the meantime, I remain at your disposal for any assistance you may need.

Best regards,
Simon Rusconi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rome, Italy
Level Contributor
39 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 bubbles Reviewed May 16, 2014

L'albergo é sulla Ave George V, la Via di Luis Vitton, proprio ad angolo sugli Champs. E poi ci sono tutte le altre grandi marche. Delizia delle donne, croce degli uomini. L'albergo, e soprattutto lo staff, é al top della qualità e cortesia. Stanza molto ampia e luminosa, bagno bellissimo, wifi dappertutto (incluso); se il prezzo non é un problema, concedetevi un week end con la persona amata, non ve ne pentirete.

The hotel is right on Ave George V, same side of Luis Vitton on the corner with the Champs. And, of course, Dior, YSL, Chanel, Prada, Armani, you name it, they are all here. A delight for women, a bit less for men. Hotel and staff are at the top level of quality and kindness. Our room was very wide, had a huge window, beautiful bathroom, wifi all over (included); if price is not an issue, spend a week end here with your loved one. You'll never regret it

Room Tip: Finestre lato strada (Ave George V) - Windows on Ave George V
See more room tips
  • Stayed May 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank GICA1103
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SimonRusconi, General Manager at Prince de Galles Hotel, responded to this review, May 21, 2014
Google Translation
Gentile “Gica1103”,

Grazie mille per aver dedicato del tempo a scriverci la Sua recensione su TripAdvisor.

Sono molto felice di sapere che Lei e’ soddisfatto del suo recente soggiorno presso di noi e che consiglia di “concedersi un weekend” al Prince de Galles hotel, aggiungendo inoltre “Non ve ne pentirete”! Questo significa molto per me.

Spero sinceramente di poter avere presto il piacere di darLe nuovamente il benvenuto nella Sua Casa Parigina.

Coridiali Saluti,
Simon Rusconi
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
York, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed May 15, 2014

Just returned from a weekend in Paris,with my husband and two special friends, celebrating my 60th birthday. The weather was dreadful but the hotel and staff at Prince de Galles were delightful.When booking a holiday/weekend break, the weather is always the unknown,but I have no reservations in recommending this hotel, everything was excellent. A wonderful stay. Thank you to all the staff at Prince de Galles Hotel, you certainly more than made up for the weather.

  • Stayed May 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Janet N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SimonRusconi, General Manager at Prince de Galles Hotel, responded to this review, May 19, 2014
Dear Janet,

Thank you very much for choosing the Prince de Galles for your recent birthday stay and may I also sincerely thank you for taking the time to write your positive review on TripAdvisor website.

I am so thrilled to learn that the Hotel Staff "more than made up for weather". I hope we will have the pleasure of welcoming you back in beautiful and sunny Paris.

Once again, thank you for sharing your findings, and allow me to take this opportunity to wish you a very Happy 60th Birthday!

Warm regards,
Simon Rusconi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed May 14, 2014

Beautiful interior that was completely redone not long ago. The rooms were huge for Paris and when we had a loud neighbor one night, they voluntarily asked us if we would like to be upgraded to an even nicer room.
The outside area was so beautiful and a go-to every night for one more glass of wine before bed. I want to go back tomorrow.

  • Stayed May 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Krista W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SimonRusconi, General Manager at Prince de Galles Hotel, responded to this review, May 19, 2014
Dear Krista,

Your words are so generous, and I sincerely thank you for taking the time to write such a positive review on TripAdvisor.

The Prince de Galles re-open last May 16th and we have just celebrated with our wonderful guests the one year rebirth of a Parisian Icon!

We would be delighted to welcome you back tomorrow too!
Warm regards,
Simon Rusconi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Prince de Galles Hotel

Property: Prince de Galles Hotel
Address: 33 avenue George V, 75008 Paris, France
Phone Number:
Location: France > Ile-de-France > Paris > Champs-Elysees
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#34 Luxury Hotel in Paris
#38 Romantic Hotel in Paris
#56 Business Hotel in Paris
#67 Family Hotel in Paris
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Prince de Galles Hotel 5*
Number of rooms: 159
Official Description (provided by the hotel):
The Prince de Galles is centrally located on Avenue George V, steps away from the Champs-Elysées and some of the most celebrated landmarks including the Arc de Triomphe and the Eiffel Tower. From Toile de Jouy motifs, gilded chandeliers and exquisite marble floors to modern ingenuities and comfort, the Prince de Galles' sumptuously furnished 138 guest rooms and 30 suites capture the essence of Parisian style and offer form and function, alongside unparalleled French hospitality. ... more   less 
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Also Known As:
Prince De Galles Paris

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