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Helzear Montorgueil
Ranked #59 of 185 Specialty Lodging in Paris
Reviewed June 24, 2013

We recently stayed 5 nights at the Helzear Montorgueil in the Mansart apartment. After a rocky start to our stay - our confirmed 4pm arrival time somehow became an 11pm arrival which meant we had to contact mgmt and wait around for a while before we could gain access to our apartment. We were also a little surprised that we had to sign a contract (in French) and agree to an inventory listing to cover the "mini bar" items that Helzear provide. That being said the apartment is attractive and well designed and in an amazing location. Like most accommodation in Paris it's quite small but perfectly formed. We were a party of 3 so we utilised the sofa bed which left us with minimal floorspace when it was unfolded. The bed and pillows were comfortable and the apartment was spotlessly clean. The Helzear people we met were all lovely and helpful, especially the lady who cleaned the apartments who gets a BIG thank you. The Sentier metro is only a 2 minute walk away and the apartment is a 5 minute walk to supermarkets (organic and regular), patissiers, restaurants, bars and cafes in fact everything you're likely to need during your stay in Paris. After a hectic day of sightseeing it really is nice to saunter back to your own little slice of peace in Paris.

  • Stayed: June 2013, traveled with family
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1  Thank CherryTartin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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23 - 29 of 66 reviews

Reviewed June 3, 2013

I spent 5 days in gabriel apartment, may/june '13,
very professional and friendly staff,
perfectly localisation, only 1oo m. from metro station /!/
equipment ok
I think, that cleanliness should be a little improved
generally, I can recomenndate halezar
I think, I'll be back
maciek

Room Tip: If you want to visit paris, it is very good choice
See more room tips
  • Stayed: May 2013, traveled with family
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Thank maciek k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HelzearManagement, Directeur général at Helzear Montorgueil, responded to this reviewResponded June 6, 2013

Dear sir, dear Madam,

Thank you for your recommendation and your review about your stay in our residence.
We are pleased to have satisfied you. Your satisfaction and comfort are our main goal.

We are still trying to improve every point in order to reach the perfection for you.

You can find our services in our other apartment in Paris like at Saint Honoré, Montparnasse and in our new residence at the CHAMPS ELYSÉES (the opening will be in September 2013)
So don’t hesitate to call our reservation department for your next stay, we will be happy to welcome you again.

Best regards.

Timothée DE COURCY

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 25, 2013

We stayed at the Montorgueil, Gabriel, for our week in Paris and it was a great experience.

However, remember that this is Paris and the rooms are not your standard American format. The toilet is in a small room, and the washbasins and bathtub are separate, but not closed off from the bedroom, which is separate but not closed off from the living room with its sofa/hide-a-bed (quite comfortable, according to my mother-in-law). With kids it would be fine, and with close family it works, but you don't have the privacy of a closed bedroom door.

The location is great with a Metro station a short block away, and many bus stops in the area. The Petit Quartier a few blocks away is fun with lots of places to eat, or to buy something to take home and eat in the apartment.

The people are extremely friendly and helpful, and make the extra effort to make your stay enjoyable. They all seem to have acceptable English, and are on call if you need something.

Highly recommended.

  • Stayed: May 2013, traveled with family
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Thank Michel A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HelzearManagement, Propriétaire at Helzear Montorgueil, responded to this reviewResponded May 27, 2013

Dear sir,

Thank you for your review about your stay in our residence and thank you for your time and recommendation.

Your opinion is important for us and we try to do our best to welcome our guests properly and to be original but convenient for everybody. I will transfer your satisfaction to the entire team.

However, I am sorry if you didn’t approve the specificity of the apartment that don’t necessarily allow privacy. Indeed, some are designed specifically and exclusively for families and couples. Moreover, We try to be original, some of you like and some do not.

Nevertheless, We hope to see you soon in our other residences, in Saint Honoré, Montorgueil and our new residence at the CHAMPS ELYSÉES.
Don’t hesitate to call our reservation department for your next stay, we will be happy to welcome you again.

Best regards.
Timothée DE COURCY

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 22, 2013

We stayed a couple of nights at Helzear Montorgueuil and found the neighbourhood awesome. Montorgueuil is full is nice restaurants and very alive at night. The apartment we slept in was the Le Notre. It was smallest that it seems on the picture but comfortable though. We appreciated the fact that you can have breakfast and dinner cooked yourself, without having to go to restaurant every night. Staff, even if not on site, are helpful and nice to talk to.
One thing that I founded disappointing as I was in Paris for business was the difficulty to book a taxi. When you're in a hotel you simply call reception, but there you have to either call the staff, not always available, or either try to catch one by yourself. And taxis in Paris are not easy to find/ catch. That made my business appointment sometimes hard to reach on time.
Another point is that cleaning service is not everyday, and you can't have your towels changed whenever you wish.
But anyway, Helzear is still good value for Paris as you have an apartment for the price of an hotel room.

  • Stayed: September 2012, traveled on business
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1  Thank nicepetrelle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 22, 2013

Me and my family booked an apartment in the Helzear Montparnasse residence. It was a very nice surprise, an oasis of tranquility in the middle of a busy neighbourghood. Easily accesible both by airport and the main attractions, it is a perfect place for a big family with a budget. I would definitely recommend it and I hope to find more places like it for my future vacations.

Stayed: March 2013, traveled with family
Thank Oana S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 4, 2013

We found the apartments via Tripadvisor and the positive assessments proved to be very fair. Ideal location, nicely equiped apartment and friedly service. The shower area was a bid impractical. We came only two pesons, but the apartment we rented would fit fine for a family with two kids.
L & S Beier, oberursel, Germany

  • Stayed: March 2013, traveled as a couple
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Thank Carlsberg_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 25, 2012

We´ve just returned from a 3 night stay at the apartments Helzear Montorgueil. We are a family of 4 (2 adults and two children aged 4 and 7) and stayed at the Le Notre apartment for one night and at the Gabriel apartment for two nights. We did a lot of research before deciding on the Helzear apartments and concluded that it is almost impossible to find a hotel offering reasonably priced family rooms in central Paris. As total virgins to holiday apartment rental, we didn´t know what to expect but our expectations were exceeded from day one. Both apartments are modern and beautifully decorated with high quality fittings and decorative items. The photos shown in the website are accurate. The space is small but is perfectly optimised. The kitchen was fully equipped with crockery, a Nespresso machine (remember to bring capsules or be prepared to pay the €8 per 10 capsules charged if taken from the minibar), a microwave oven, cooking facilities, a small dishwasher, a fridge and a kettle. The bathroom included plenty of towels, complementary shower gel and a towel warmer. The main bed is extremely comfortable and the sofa bed opened up really easy. There was a flat TV screen with a variety of French channels and a ipod doc.
There´s a regular supermarket (DIA), an ecological food shop nearby and a street packed with boulangeries, flower shops, burger places, Starbucks etc within 5 minutes (we walked there every morning to get our fresh croissants for breakfast). There are also good reastaurants nearby (Bourse area) and the metro stop Sentier is only a few stops away from Opera (for good shopping).
The staff Audrey, Bernice and Benedicte were amazing, arriving on time on our first day and finding a solution to our late check out request.
The only thing I would say is that these apartments do not have air conditioning. There´s a fan in each apartment and windows can be left open for ventilation but it may get too hot in the summer.
What else can I say other than I strongly recommend these apartments for your family stay in Paris.

  • Stayed: June 2012, traveled with family
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6  Thank Luna-White
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Helzear Montorgueil

Address: 3 rue Saint Joseph | Montorgueil district, 75002 Paris, France
Location: France > Ile-de-France > Paris > Opera / Bourse
Amenities:
Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Suites
Hotel Style:
Ranked #59 of 185 Specialty Lodging in Paris
Price Range: $92 - $206 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Helzear Montorgueil 4*
Number of rooms: 3
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