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“Friendly Helpful staff makes this boutique hotel wonderful!”

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Hotel Design Secret de Paris
Ranked #22 of 1,802 Hotels in Paris
Certificate of Excellence
GreenLeadersSilver level
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Friendly Helpful staff makes this boutique hotel wonderful!”
Reviewed January 10, 2013

Best thing about this hotel is the friendly and approachable staff. The room was beautifully decorated and clean, we stayed at the Paris Garnier room. The staff at reception did an excellent job with recommendations and reservations for restaurants and taxi. We were pleasantly surprised with the customer service of this hotel. Thank you for making our stay enjoyable.

Things we saw which could be improved on is the window in the bathroom could use a new layer of paint, it looked a little worse for wear and bath jacuzzi some bleaching to make it look cleaner. The bath is nice but feels slightly dated in terms of design to our personal taste. We did came back to the room one afternoon and found a worker fixing our bath but we were not notified someone would be in our room and we did not know there was a problem with the bath, he also used our iphone charger to charge his phone whilst he was fixing the bath. However, he was very friendly, we waited until he finished, was only 5 mins. He did left a small mess in the jacuzzi as a result of the work.

We found only one english channel on TV. Would be great to have at least BBC world news in English.

Wonderful bed, great night sleep. Wonderful bathrobe and slippers to make ourselves comfortable.

  • Stayed January 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank gazelle_number_4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
26609991, Responsable réception at Hotel Design Secret de Paris, responded to this review, January 16, 2013
Dear Gazelle,

Thank you for taking the time to post a review on the site for us. It is very much appreciated.

I am thrilled that you had a wonderful time with us and it is rewarding to hear that our front desk team was attentive and friendly.

Your remarks about our technical staff have been reported to our management and the necessary actions were taken in order to avoid this to repeat in the future.

I am pleased to inform you that following your comment, we have refreshed the painting of the Opera Garnier bathroom. As for the decoration, it is inspired by the Opera House in Paris, which was inaugurated in 1875. Our six room themes are an evocation of a Parisian monument and are very different one from another. For your next stay, I will be delighted to show you other concepts which would correspond to your taste.

Our TV program consists of list of 59 TV Channels (10 in English) and 24 radio stations. A number of French channel also offer movies in English version.

Last but not least, I am happy that you found our room amenities comfortable and of high quality.

We are genuinely pleased that you enjoyed your time with us and hope to be able to extend that warm welcome once again.

Respectfully,

Viorica CENUSA
Tel: +33 1 53 16 33 33
Fax: +33 1 53 16 33 34
Mail: hotel@hotelsecretdeparis.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,595 reviews from our community

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Traveler tips help you choose the right room.   Room tips (234)
Date | Rating
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  • English first
  • French first
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English first
Orlando, Florida, United States
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed January 5, 2013

We stayed in the Moulin Rouge room. They recommend that you try all of the different rooms, but we didn't feel like packing and unpacking everyday. The rooms are a decent size and the bathrooms are private enough. It didn't bother us much. The staff is very helpful and pleasant. The breakfast is a bit pricey and if you walk a few minutes down the street you can find a better breakfast that's cheaper. It's a pretty short walk to the metro which we used to get to all of the main attractions around Paris. The Opera isn't too far away and has some great shops and restaurants around it. My only complaint would be that the gym is way too small but no one was ever using it when we went so it worked out ok. Overall a great experience, and I'm sure we'll go back!

  • Stayed September 2012, traveled as a couple
    • Value
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Helpful?
4 Thank Brittany B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
26609991, Responsable réception at Hotel Design Secret de Paris, responded to this review, January 14, 2013
Dear Britanny,

Thank you very much for your lovely review and for taking the time to share your experience with Tripadvisor members.

I am very happy to read that you had a wonderful stay with us and that you enjoyed our romantic Moulin Rouge room! We do offer to all our guests the possibility to travel within our hotel and experience different concepts.

We wanted our Secret Garden to have several options and although our boutique hotel has 29 rooms, we offer 24h access to our steam room, sauna and fitness room. Very often, our guests manage to have the entire area for themselves.

Our breakfast offers a very large selection of high quality products, including pastries from the well renowned “Maison Landemaine” and eggs freshly cooked on demand. It is also lovely to explore the area and discover nice Cafés around our hotel.

Finally, your kind words about our staff members were highly appreciated by each team member.

We would love to welcome you again.

Sincerely,
Viorica CENUSA
Tel: +33 1 53 16 33 33
Fax: +33 1 53 16 33 34
Mail: hotel@hotelsecretdeparis.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
52 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed January 3, 2013

Staying in this hotel was one of the highlights of our 2 weeks honeymoon.
Although a bit small (as most hotel rooms in Paris apparently) the room was excellently decorated and very effeciently designed. Our room's theme was Eiffel Tower and it was amazing. The rooms were sound proofed and air conditioned too.

The lights setting which allowed you to choose different light levels (bright, dim, romantic) were a big bonus which help setting the mood. The toilet is also brilliantly designed and includes a small jacuzzi.

The staff spoke perfect English and were extremely welcoming and helpful. They were very useful in providing us with tourist information and local know how such as where to find the best pastry shops.

The location was good too. It was within walking distance from Gallery lafayette and the Opera. A couple of metro stations were within minutes walk either side of the hotel which made it very easy to get to all the major attractions. I would definitely stay there again

Room Tip: The Eiffel tower room is a must stay-in
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  • Stayed July 2012, traveled as a couple
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Yasser T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
26609991, Responsable réception at Hotel Design Secret de Paris, responded to this review, January 14, 2013
Dear Mr Yasser,

Thank you very much for choosing to celebrate your honeymoon at Secret de Paris!

What an eye for details! You said it all!!

We are indeed very privileged to have such special themed rooms, where the latest technologies and the decor create a unique atmosphere.

I would like to thank you also for your very kind words in regards to our team, be assured that I have passed on your feedback to each one of them.

We would like to give you rendez-vous for your 1st wedding anniversary.

Kind regards,
Viorica CENUSA
Tel: +33 1 53 16 33 33
Fax: +33 1 53 16 33 34
Mail: hotel@hotelsecretdeparis.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
SW London
Level Contributor
20 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed December 30, 2012 via mobile

We had one of the Eiffel Tower rooms on the 1st floor for one night. It was so peaceful and comfortable that we slept in the next morning and missed the very civilised late breakfast! It's served until 11am at weekends. We were expecting a small room but it was bigger than expected and really well equipped. We loved the lighting, the shower, the bed, water and juice on arrival etc. People have commented that the bathroom is not that private, but it didn't bother us - the top half of the glass partition is clear. We used the sauna and steam room and probably spent more time in the room than we would have done normally because it was so pleasant. The bar is cosy and they make a lot of effort with scented candles but maybe some classy contemporary music might add to the atmosphere? There was hardly anyone using it - too busy enjoying their rooms! The staff were extremely helpful and welcoming. Altogether a very nice place to stay when visiting Paris and we'd definitely go back.

Stayed December 2012, traveled as a couple
Helpful?
5 Thank TheRelaxationClinic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
26609991, Responsable réception at Hotel Design Secret de Paris, responded to this review, January 14, 2013
Dear Guest,

We are very grateful for this message.

I am delighted to read that you enjoyed our Tour Eiffel room and that you noticed all the details that contribute to its unique atmosphere!

I would like to highlight that on Sunday, our breakfast is served until noon in order for you to enjoy our comfortable bed a little longer.

We are also glad that you enjoyed the romantic and relaxing settings of our lounge in the evening. We mostly play French music in our bar in order to match with the Parisian surroundings but we would love to hear your suggestions by email at: hotel@hotelsecretdeparis.com

I have passed your kind words to all team members and they certainly look forward welcoming you within the monuments of Paris during your next visit.

Warm regards,

Viorica CENUSA
Tel: +33 1 53 16 33 33
Fax: +33 1 53 16 33 34
Mail: hotel@hotelsecretdeparis.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dover, United Kingdom
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed December 27, 2012

Stayed for a long weekend which was long enough. The style here with its themed rooms is good fun, our room was on the small side. Fun bathroom with modern fittings and lights but the best shower in a long time. Firm bed, we slept very well and felt no funny aches that can ruin a break away. Friendly staff for Paris as they can sometimes be frosty. Ok location bus, taxi and metro all within walking distance. Why can't anyone in the UK manage to make a coffee the way they do over here ? Amazing. Would come for another break and try a different room.

  • Stayed December 2012, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Dan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
26609991, Responsable réception at Hotel Design Secret de Paris, responded to this review, January 14, 2013
Dear Mr Dan,

Greetings from Secret de Paris****-Design Hotel’s Team!

We would like to thank you for sharing your experience with us on Trip Advisor.

I am very happy to learn that you appreciated the atmosphere of our rooms, felt comfortable and that you enjoyed our multi-jet shower.

Be assured that it will be a great pleasure welcoming you next time in Paris and serve you many cups of our coffee that you enjoyed so much!

Sincerely Yours,

Viorica CENUSA
Tel: +33 1 53 16 33 33
Fax: +33 1 53 16 33 34
Mail: hotel@hotelsecretdeparis.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Orleans, Louisiana
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed December 26, 2012

We had a blast here! Our first stay in Paris at the Secret De Paris made our 10 year anniversary so special. From the first time we arrived there was 5 star treatment. We really thank the staff for good memories. Being that I am a coffee lover we where treated to a great cup of coffee while our room was getting ready upon arrival. All the staff here made us feel so great! The rooms were spotless due to a great maid service . we enjoyed 3 different room types.I really loved the Moulin Rouge it was supper romantic. They recommended great restaurants and did not make us feel bad because our French was not up to par! I really want to thank them for all their hard work. Breakfast was great! and my eggs were made fresh daily. Love the contemporary feeling and the candles at night really sets the mood right for any couple. If you are looking for the old Paris feel this is not you place but if you looking for something updated with all the love of Paris in it then this is your place. Enjoy everything the hotel has to offer. They really want you too!!

Room Tip: If available ask the hotel staff to change to different room consepts. Enjoy every room and its amme...
See more room tips
  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Marquand P P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
26609991, Responsable réception at Hotel Design Secret de Paris, responded to this review, January 16, 2013
Bonjour Madame et Monsieur Marquand,

We are delighted that we had the chance to welcome you in our hotel for this extremely romantic moment.

You narrated so well the experience we strive to provide to all our guests that I cannot add anything more, except gratefulness.

See you next year on your 11th anniversary for more adventures and joyful instants!

Yours sincerely,

Viorica CENUSA

Tel: +33 1 53 16 33 33
Fax: +33 1 53 16 33 34
Mail: hotel@hotelsecretdeparis.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed December 22, 2012

The staff were fantastic nothing was too much trouble. Extra mile service! Rooms fantastic, me and my partner stayed 3 nights and tried three different rooms from the waterfall shower to finish on a double jacuzzi bath. Would definatly return if back in Paris! Also great location to jump on the metro or catch a bus to take in the views. The staff recommend restaurants and popular places to grab a bite to eat as it was our first time to france. 5 star. Thanks again!

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Benlocke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
26609991, Responsable réception at Hotel Design Secret de Paris, responded to this review, January 16, 2013
Dear Ben,

What a great pleasure reading you!

I would like to thank you for such positive feedback. I am happy that we made your first visit to Paris a memorable experience and that you enjoyed the different rooms, with their unique design.

Please be assured your kind words are the best gift for our team.

See you next time for more Secrets!

Warm regards,

Viorica CENUSA

Tel: +33 1 53 16 33 33
Fax: +33 1 53 16 33 34
Mail: hotel@hotelsecretdeparis.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Design Secret de Paris

Property: Hotel Design Secret de Paris
Address: 2 Rue de Parme, 75009 Paris, France
Phone Number:
Location: France > Ile-de-France > Paris
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Room Service Spa Wheelchair access
Hotel Style:
#8 Green Hotel in Paris
#14 Romantic Hotel in Paris
#14 Spa Hotel in Paris
#20 Luxury Hotel in Paris
#92 Business Hotel in Paris
#116 Family Hotel in Paris
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Design Secret de Paris 4*
Number of rooms: 29
Official Description (provided by the hotel):
Secret de Paris invites you to enjoy the unusual experience of travelling while staying still. You are welcomed into a dream-like Paris where monuments fade away only to come sharply back into focus, colours blend as your perception becomes disoriented by the blur of images.In the intimacy of your room, you suddenly become the privileged guest of the Musee d'Orsay, the Moulin-Rouge, the Eiffel Tower or the Garnier Opera House, each delicately evoked by an innovative and amazing approach to design and staging. ... more   less 
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Also Known As:
Secret De Paris Hotel Paris

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