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“Great base in central Paris”

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Hotel Gramont Opera Paris
Ranked #418 of 1,804 Hotels in Paris
Certificate of Excellence
Reviewed January 26, 2011

My mum and I stayed here for 3 nights and had a lovely time. The room (605) was right at the top and had a balcony outside which made a huge difference and it was nice just to go out and get a view from a higher level than normal.

The room was exceptionally clean and well maintained and the beds were soooo comfortable we both had good nights' sleep even though we both are not the best of sleepers. There is no way you would think you were staying in the middle of a busy capital city. I know some reviewers have mentioned the room size being a bit small but we found it fine for the two of us and didn't expect anything larger being in a European capital and an old building. After all, you don't come to Paris to spend all day in your hotel room!!

We had breakfast in the hotel each morning to set us up for the day ahead and there was enough choice to do this. Looking around the nearby streets, breakfast offers are available but cost approx the same or are a bit cheaper and all you get is a coffee, a juice and a croissant - that was about a third of the amount we at at the Gramont.

Location-wise, it is superb. Literally 5 -10 minutes stroll from the Opera/Grands Boulevards/Rue du Rivoli/Louvre and easy access to the metro from the station at the end of the street. We felt perfectly safe staying here.

The staff are all very friendly and Sandra was very charming and helpful on reception (I'm sure the others were too it's just that Sandra always seemed to be there when we passed!) - a real credit and asset to the hotel.

Looking forward to our next visit !!

  • Stayed: January 2011
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Thank Lizcat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gramont, Hotel Manager at Hotel Gramont Opera Paris, responded to this reviewResponded January 29, 2011

Dear guests,
What else can I say than a big thank you for taking some minutes to write this lovely review about our hotel and also the kind words about myself;) It was all our pleasure welcoming you in our hotel and I enjoyed very much talking to you. Of course every time we read that the guests feel comfortable with us that is a nice compliment to us because we try very hard to give a spceial family feeling to our guests. We also want that they know whatever they need they can come to see us.
We wish you all the best and are looking forward for your next stay in our hotel.
Kind regards from Paris
Sandra - Hotel Manager
Aurélie - Reception
Arthur, Grégory and Antoine - Night Reception

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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692 - 698 of 1,236 reviews

Reviewed January 20, 2011

Stayed here with my mother last March on our second trip to Paris. We just arrived that morning, and my mother was feeling a bit ill. I was very happy with the hotel from the moment we walked in. Seeing that my mother was not feeling well, the women at the reception were very helpful in getting us to our room (a nice, cool room on the ground floor level) and getting us settled in. Later on that evening, they graciously brought us some hot tea. In the morning, we had a delicious breakfast downstairs (a lot of variety), and the women at reception helped us get a cab to Gare du Nord. My short stay here (one night) was great. Everyone was so nice and helpful.

  • Stayed: March 2010
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Thank Globetrotter5478
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gramont, Hotel Manager at Hotel Gramont Opera Paris, responded to this reviewResponded January 22, 2011

Dear guests,
First of all thank you very much for taking some minutes to write this kind review about our hotel. For us it is all normal that we try to help when we see that someone needs it. It is always with great pleasure because we see our guests more than friends instead of guests and what would you not do for your friends :) We are happy to read that you well apreciated our service and that you enjoyed your stay with us. We would be very happy to welcome you back some day in the future at the hotel Gramont.
In the meantime we wish you all the best and also our best wishes for the new year 2011.
Kind regards from Paris
Sandra - Hotel Manager
Aurélie - Reception
Arthur, Grégory and Antoine - Night Reception

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 18, 2011

Was in Paris with our youngest daughter for shopping trip. Hotel is top. Great value for money and excellent spot. Walking distance of shops and nice restaurants and absolute super friendly receptionist who offers help and gives a lot of great tips. Will go back soon!!!

  • Stayed: January 2011
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Thank Babs1709
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gramont, Hotel Gramont at Hotel Gramont Opera Paris, responded to this reviewResponded January 19, 2011

Dear guests,
Of course we rememeber you very well and I am happy to read that I was able to give you some good ideas and suggestions. Thank you very much for taking some minutes to write this kind review about our hotel. It was all our pleasure having you with us and we would be very happy to welcome you back at the hotel Gramont for your next visit in Paris.
In the meantime we wish you all the best.
Kind regards from Paris
Sandra - Hotel Manager
Aurélie - Reception
Arthur, Grégory and Antoine - Night Reception

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 18, 2011

Stayed in this hotel for a weekend end Nov10.
The positives first: The reception staff was very helpful (when there, unfortunately, we had to wait for them to turn up on several occasions). The hotel is very well situated, close to two metro stations and the big department stores and theatre district. Lots of good restaurants closeby. The rue Gramont is a side street to the very busy Bld des Capucines but yet extremely quiet.

Now for the less good things:
The room was the smallest we have ever stayed in, like 4x4 meters including the bathroom. There was not enough cupboard space for 2 or even for 1 person I'd think - and we only stayed two nights with very little luggage. The safe didn't work although this was fixed pretty quickly when alerting reception.
The breakfast was served in the basement and there were not enough tables (I would say about 10 seats!) for the guests who came to have breakfast. We asked for expresso or capuccino coffee and the waitress told us we could get this on the main boulevard in a coffee. The hotel only provided brewed coffee which smelt burnt and was really not nice. I decided to go for a cup of tea instead. They ran out of bread and did not refuel, same for the cheese and ham... Not impressed at all.
Now the worst: Our very small room (I believe it was No 504) was close to the elevator and the maid's closet. We were promtly woken up at 7h30 on both Sat and Sun morning by the maid starting to make a terrible noise in her cupboard. We literally heard this as if she were inside our room. It was awful. The maid also had the bad habit of leaving dirty laundry and huge garbage bags in the corridor just outside our room and even in front of our door one - we actually had to move the stuff in order to get in.

We travel a lot around the world and generally go by TA reviews and so far have very rarely been disappointed. However, in this case, I really fail to understand what all the positive TA are all about??? We paid 170 EUR per night. This is not cheap but standard for a decent hotel in Paris. Hotel Gramont Opera no 3 in Paris!!!! NO WAY.

Despite all this we had a wonderful weekend in Paris but next time, we'll go to our usual hotel (which was full this time) more expensive but at least we know what we have.

  • Stayed: November 2010, traveled as a couple
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2  Thank Travel0h0lic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gramont, Hotel Manager at Hotel Gramont Opera Paris, responded to this reviewResponded January 22, 2011

Dear guests,
We would like to thank you for taking some minutes to leave your remarks about our hotel. Of course it is very good to know also some negativ points so we can try to make it better for the future. That is why we would like to respond to some of your remarks.
We are one of the first hotels in Paris which has the new hotel star norms and our rooms have the size which a 3 star hotel in France has to have. As our guests don't have to tell us in advance if they take breakfast of course it can happen that we ran out of bread but this is never a problem because we go right away to buy some more and as it is just around the corner there is never than some minutes waiting time.
Also saturday and sunday we start not before 9 am with cleaning the rooms because before the guests don't leave their rooms.
We are sorry that you were disappointed about our hotel but still we are happy that you enjoyed your stay in Paris.
We wish you spending many nice moments for your future trips to Paris.
Kind regards
Sandra - Hotel Manager
Aurélie - Reception
Arthur, Grégory and Antoine - Night Reception

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 17, 2011

Just back from 3 nights at the Hotel Gramont Opera, and found the hotel to be pleasant, with friendly staff. The rooms were clean, and the triple room is actually quite a good size for a Parisian hotel. Overall, I couldn't really fault the hotel, however the facilities and decor make this an average hotel. I have stayed in other hotels in Paris in the same price range, and found them to be more chic, with better facilities.

  • Stayed: January 2011
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Thank Julie029
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gramont, Hotel Gramont at Hotel Gramont Opera Paris, responded to this reviewResponded January 19, 2011

Dear guests,
We would like to thank you for taking some minutes to write this review about our hotel. Of course we are glad to read that our staff was friendly to you because we really take care of that because for us it is one of the important things in our hotel. Of course the decoration is always a question of taste and as we have different decorations in our rooms you might have liked another room with another decoration. But as we have just one triple room in our hotel we did not have the choice to give you another decorated room.
But we are happy to read that you enjoyed your stay in Paris.
Kind regards
Sanda - Hotel Manager
Aurélie - Reception
Arthur, Grégory and Antoine - Night Reception

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 15, 2011

This is the place to stay. Besides the central location , the great rooms, fantastic staff ...... This feels like home, we'll be back, and that says it all.

  • Stayed: January 2011
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Thank Blokdijk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gramont, Hotel Manager at Hotel Gramont Opera Paris, responded to this reviewResponded January 19, 2011

Dear guests,
We would like to thank you very much for your kind review about our hotel. We are happy to read that you mentionned that it was like home because that is actually what we try to give as feeling to our guets. Of course we would be very happy to welcome you back some day in the future at the hotel Gramont for your next visit to Paris.
In the meantime we wish you all the best and good luck.
Kind regards
Sandra - Hotel Manager
Aurélie - Reception
Arthur, Grégory and Antoine - Night Reception

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 13, 2011

This hotel is a gem. Our family stayed for over a week and booked a double room. The room was lovely, the service was great and the staff was so friendly and helpful. This was our first trip to Paris and we felt right at home here. Lots of shopping and fine restaurants nearby. Many attractions within walking distance. A metro station is right around the corner. This hotel in wonderfu.

  • Stayed: July 2010, traveled with family
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Thank millieme52024
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gramont, Hotel Manager at Hotel Gramont Opera Paris, responded to this reviewResponded January 15, 2011

Dear guests,
We would like to thank you very much for taking some minutes writing this kind review about our hotel. Of course with great pleasure we read your message and are happy that you enjoyed your stay with us. We would be very happy to welcome you back some day in the future for your next visit to Paris. Until this day we wish you a wonderful new year 2011.
Kind regards from Paris
Sandra - Hotel Manager
Aurélie - Reception
Arthur, Grégory and Antoine - Night Reception

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Gramont Opera Paris

Address: 22 rue de Gramont, 75002 Paris, France
Location: France > Ile-de-France > Paris > Opera / Bourse
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
Ranked #418 of 1,804 Hotels in Paris
Price Range: $184 - $331 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Gramont Opera Paris 3*
Number of rooms: 25
Official Description (provided by the hotel):
The hotel Gramont is located 10 minutes walking distance from the opera garnier and the famous shops as Printemps and Galeries Lafayette. The hotel was entire renovated in 2009. This small boutique hotel has a bar in the lobby, a breakfast room in the basement and everywhere free wireless access. All rooms are very nice decorated with two different themes of colors and provide, TV satellite, safe, ac, hair dryer and desk.We offer to our guests a warm family atmosphere and a personal service. ... more   less 
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