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“Atmosphere,service and comfort” 4 of 5 stars
Review of Hidden Hotel by Elegancia

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Hidden Hotel by Elegancia
4.0 of 5 Hotel   |   28, rue de l'Arc de Triomphe, 75017 Paris, France (Champs-Elysees)   |  
Hotel amenities
Ranked #28 of 1,811 Hotels in Paris
Certificate of Excellence
Amsterdam
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Atmosphere,service and comfort”
4 of 5 stars Reviewed May 2, 2013

I spend for the third time a night at the hidden hotel. Its a place where i like to return, it has atmosphere, the service is good, staff is smiley and rooms are comfy . Here some détails of the things i liked/disliked or was missing. I missed the fact that they remembered that i was a previous Customer who came here 3X more for more than one night. I like the hairdryer in the room, its finally a decent strong hairdryer_recommended to more hôtels! The bed is super super ccomfy. I missed haircoditione, in the bathroom, when i asked for one they gave me 2 more bottles of shampoo. I ordered room services , they only serve called dishes, i was disappointed, i ordered a salad. It was clear it was an entrance , but i have to say it was delicious ! The wifi connection is stable and strong.I would have like dit better if there was a toilet in the lounge/eating area... i needed to visit the toilet one level down and take the elevator, but i have to say it was super super clean and you can find some nice détails like quality soap and handbalm,such a nice surprise! i liked the room at a window looking out over the road.I missed a minibar however there was one bottle of water available in the room. I also missed a dental kit ,for a four star it should be available. A big complimant for the cleaning ladies , its super clean and they are very smiley and helpfull including the staff at the bar .Recommended!!!

Room Tip: they are all fine , i had the cheapest double room, its more comfy and spacious if you are staying o...
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  • Stayed May 2013, traveled solo
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank tcmlady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiddenHotel, Directeur général at Hidden Hotel by Elegancia, responded to this review, May 7, 2013
Dear TCMlady,

We are delighted that you have enjoyed your stay with us at the Hidden Hotel and thank you for taking the time to leave your comments on TripAdvisor. Thank you for sharing with us what you have liked about the Hidden Hotel and what you would have liked to have. By the way: please note that hair conditioner, dental, shaving & sewing kits are available at reception. We only have minibars in two rooms (our Exception Suites), however our guests can order drinks & refreshment via our bar.

We look forward to welcoming you back soon to the Hidden Hotel Paris.

Best regards,
Alinde Bittner
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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829 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (83)
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English first
Level Contributor
48 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed April 22, 2013 via mobile

Started here on recommendation of a friend and was generally impressed. Location was pretty good, though rooms were very small (good thing we were only there for 1 night), at tail end of a week in south of France. Very modern decor, amazing rain shower in shower, comfy beds.

  • Stayed April 2013
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Dana A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiddenHotel, Directeur général at Hidden Hotel by Elegancia, responded to this review, May 1, 2013
Dear Dana A,

Thank you for taking the time to leave some feedback further to your stay at our hotel on TripAdvisor. It is great to hear that you enjoyed your stay with us.
If you are coming back to Paris, please note that our Sensation rooms are - after our Suites Exception - our most spacious room types and generally recommended to guests staying with us for a longer period of time.

For your next stay please feel free to contact me directly at direction@hidden-hotel.com, so that I can find the best suitable room for you!

Very best regards,
Alinde Bittner
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Arlington Heights, Illinois
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed April 18, 2013

This place was great (we just spent 3 nights there for our 10th anniversary), we knew the room would be small,but it was no problem at all for the 2 of us. We had also had a little terrace. Location is perfect, easy to get to train and walk anywhere from the hotel. Service was good, including recommendations for local places to eat. I would stay here again when I return to Paris.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank K T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiddenHotel, Directeur général at Hidden Hotel by Elegancia, responded to this review, May 1, 2013
Dear TrendyTraveller11,

Thank you so much for having chosen the Hidden Hotel for celebrating your 10th anniversary in Paris! We are delighted that you had a great time with us and that we were able to assist you!

Warmest regards from Paris,
Alinde Bittner
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
wakefield
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed April 12, 2013

We knew when we booked it would be a compact room, a modern hotel in a great location. And it was all of those things!

We had a room with a terrace which was large enough for us, the shower was cracking as was the bed actually. It was located a short walk from the Arc de Triomphe metro station which has good access around Paris.

The staff were friendly and well informed and dealt with any queries quickly.

We paid a reduced price for our room, the only reason the review wasn't 5 star is that think full price would be slightly too dear for what it is. No complaints from us though.

  • Stayed April 2013, traveled as a couple
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank saminwakefield
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiddenHotel, Directeur général at Hidden Hotel by Elegancia, responded to this review, April 15, 2013
Dear Saminwakefield,

Thank you for having chosen the Hidden Hotel for your recent stay in Paris. We are very happy that you enjoyed your stay with us!
.... and for your next escape to Paris: just check out the deals we offer on our website !

Warmest regards from the City of Lights,
Alinde Bittner
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
3 reviews
5 of 5 stars Reviewed April 8, 2013

My boyfriend and I recently stayed at The Hidden Hotel for a week-long holiday.
It was absolutely fantastic and there is honestly not a single thing I could fault...
The room was luxurious and beautiful, yet still practical and spacious enough for us.
If you book into this hotel you will have a wonderful time in Paris. The location is excellent, (though the eateries are fairly expensive nearby), but you really are able to get to most parts of the city easily and quickly.
I would definitely come back to this hotel. The Cocomat beds are amazing, the decor stunning and the staff are polite and very helpful.
Brilliant place to stay for a romantic time in a gorgeous city!!

Room Tip: We chose the emotion room, which we loved.
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank jesst615
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiddenHotel, Directeur général at Hidden Hotel by Elegancia, responded to this review, April 15, 2013
Dear Jesst615,

Thank you so much for your enthusiastic review on TripAdvisor!
We at the Hidden Hotel are always delighted that our beautiful hotel gets such great feedback from our guests!

See you soon again at the Hidden Hotel,
Very best regards,
Alinde
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cork, Ireland
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed April 2, 2013

We stayed for two nights in this hotel. The staff are very helpful as we had emailed a number of times before our stay to ensure that we could check in early as we were arriving in Paris early. The hotel is less than 10 minute walk from the Arc de Triomphe. It is very close to the Metro also. It appears that the hotel is split into two buildings, one building has a reception, a dining area for breakfast and a bar and next door there are bedrooms, ours was 106, the rooms are small, there is no wardrobe but there is a bar to hang jackets etc from. The shower is fantastic!! Really very powerful. There is a large television in the room and a small balcony looking onto a courtyard. We did not have breakfast/drinks in the hotel so cannot comment on this part. The bus to the Charles de Gaulle Airport leaves from the metro stop near the hotel (just above Hotel Belfast) This was great as it is so close the hotel on departure morning. This bus is 17euro for an adult and takes about 45 minutes. Thanks to the staff who were very nice, we would certainly stay again!

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank lottylou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiddenHotel, Directeur général at Hidden Hotel by Elegancia, responded to this review, April 4, 2013
Dear Lottylou,

t is great to hear that you had a lovely stay at the Hidden Hotel. ... and if you wish to enjoy your next stay in a more spacious room, try out our Emotion or Sensation Room! This might make your next stay even more enjoyable.

Thank you again for taking the time to share your impressions on TripAdvisor!

All the very best,
Alinde Bittner
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed April 1, 2013

There is so much I can say about this hotel but that would take hours and I only stayed for 1 Night! It is a beautiful little property situated in a quiet street no more than 150m from the Arc de triomphe! The welcome from the FO team was nice with the GM also coming to say hello! I was shown to the room with a little tour. My room was small but perfectly appointed and laid out well which was fine for my short trip. The raindrop shower was a real treat with fantastic water pressure.

There is natural wood and brick everywhere and the decor and furniture in the public areas are very comfortable. The beds and pillows are by far the MOST comfortable I have slept in and I have slept in a few! They are made with coconut husk apparently..... Who knew?! The free Wi-Fi was excellent and really fast making working an actual pleasure.

The staff are very friendly and very accommodating even when I showed up 5 mins late for B'fast the hostess was very kind and looked after me well. The bar was small but the little amuse bouche which were on offer and the friendliness off the barman made you forget the size. My drinks were mixed expertly and I enjoyed the warm nuts that were tossed in a secret recipe!

I have to visit again, if only to enjoy the bed again. A must if you are going to Paris!

Room Tip: There is a new wing which is accessed from the street next door to the main entrance but there are p...
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  • Stayed March 2013, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank AHotelier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiddenHotel, Directeur général at Hidden Hotel by Elegancia, responded to this review, April 4, 2013
Dear AHotelier,

Thank you so much for taking the time to share your comments about your stay at the Hidden Hotel. We are delighted that you had a lovely, though short stay with us.... and that you had a good night"s sleep in our coco-mat beds!

See you again soon at the Hidden Hotel!
Best regards,
Alinde Bittner
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hidden Hotel by Elegancia

Property: Hidden Hotel by Elegancia
Address: 28, rue de l'Arc de Triomphe, 75017 Paris, France
Location: France > Ile-de-France > Paris > Champs-Elysees
Amenities:
Bar / Lounge Beverage Selection Free High Speed Internet ( WiFi ) Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#6 Business Hotel in Paris
#18 Romantic Hotel in Paris
#21 Luxury Hotel in Paris
#119 Family Hotel in Paris
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hidden Hotel by Elegancia 4*
Number of rooms: 35
Official Description (provided by the hotel):
The Hidden Hotel is a subtle blend of materials, colours, and scents in an ambience that succeeds in being both contemporary and timeless. It's a unique place, where you forget you are in Paris the moment you step in from the bustling streets. In this project, we derive great enjoyment to reveal tempting fragments of mystery and leaving you to discover the hidden remainder. We want every day to be an adventure. We want to draw you into the pleasure of discovering hidden delights: treasures, secret places, a surprising and multicultural cuisine, all tucked away from the sweeping avenues and the neverending hustle of Parisian life. Behind the Hidden Hotel is a philosophy of love and respect for noble materials and hand-made craftsmanship. ... more   less 
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Also Known As:
Hidden Hotel Paris

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