I booked my stay in St Germain earlier in the year. Given I was on a business trip but my husband and son would be travelling with me I believed this would make an ideal compromises it seemed to tick all the boxes for pleasure and basic business needs. Wifi & close proximity to the office etc.
Closer to the date of travel I needed to contact the company and I checked out the reviews at the same time and noticed that they did not all appear positive, so I contacted the company for reassurance and after reading trip advisor reviews insisted that 3 or 4th floor had to be offered to me for our stay. Luckily I did because the company had assigned 5 th floor to us ( note that I have never seen the 5th floor apartment, just read the comments on line). Bridgestreet assured me everything was what it said on the box, and so commenced our stay.
We arrived very early Sunday morning, the instructions were pretty easy to follow to enter the building, it was easy enough for us to carry our bags up 3 floors, but to be honest. If your not so able bodied and fit this is definitely not the place to bring big suitcases. The stairways are old ( which is a lovely characteristic) and definitely hard to navigate with big bags. You need to be pretty strong to carry them up beyond the first floor.
The apartment upon entering was a disappointment... Someone had clearly forgotten to give it a good clean before our arrival. The sofa was covered in the last guests dirty hand prints, the tables looked liked they hadn't had a cloth on them in days and the dressing room had a pile of dirt that someone had made an attempt to sweep the floor and just left the pile of dirt in one corner. The sink hadn't been emptied from the last guest.. I could go on with the details. I called the helpline only to be told that its Sunday and they can't help. So basically the helpline is useless which infuriated us further. In the end I went out and purchased cleaning products and cleaned the place myself before settling in.
I wrote a strong email to the company, including images of all the issues ( broken shelves in closet, curtain rail hanging on with gaffer tape) and surprisingly I didn't receive a reply until Tuesday;which questioned the sincerity of my complaints ( which was even more surprising given that I had provided images !). No one ever apologized, though they did send someone to clean the apartment on Wednesday.
We stayed in St. Germain Bridgestreet for 7 nights. The location is good, the area is lovely and very safe. Close to a number of sights , Louvre and Notre Dame, with plenty of restaurants on the doorstep, including a couple of good supermarkets to make use of the self catering facilities ( note the restaurants tend to be quite pricey in this area especially on the main streets, 10 euros for a beer, 9.00 euros for a Sml wine) . IF you receive a clean apartment on arrival, I would say that the overall apartment is compact ( 4 persons would be a max) authentic Parisian style, comfortable decor and overall quite a pretty apartment. Bare in mind that the apartment has no air conditioning or fan - we arrived in the height of summer, it made it unbearable to sleep without the windows wide open or in the bedroom at all. The first night was a shock for us, and I barely slept at all due to fear of being broken into having the windows wide open and the noise from the street. But it seems, all the Parisians sleep like this.. We slowly adjusted.
The kitchen is upto standard, with a good size fridge. Though the bar stools were wobbly and one was broken so we never used the breakfast bar. The sofa bed was super easy to use and very comfortable. Remember to bring or buy basics like toilet rolls, bin liners, and cleaning products if you planning to eat and cook inside. Bridgestreet do not provide these basics.
The wifi never worked - and my suggestion would be to sort out a second key at the time of booking.
This apartment is a lower cost alternative to a hotel with no frills.
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