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InterContinental Paris-Avenue Marceau
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Reviews (694)
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All reviewsarc de triompheambassador membereiffel towerboutique hotelprestige roomstar servicesmall lobbyboutique feelboutique styleconcierge staffrooms are modernsmall hotelexcellent locationcoffee makerthe entire staffstayed here for one nightbed was very comfortable
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261 - 266 of 694 reviews
Reviewed April 8, 2014

The staff at the hotel were incredibly attentive, professional and warm. They went out of their way to ensure that our stay was as enjoyable as it could be. I have never experienced such personalised service in a city hotel.

  • Stayed: April 2014, traveled with family
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1  Thank Nathalie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IC_Paris_Marceau, Responsable relations clients at InterContinental Paris-Avenue Marceau, responded to this reviewResponded April 10, 2014

Dear Valued guest,

We would like to thank you very much for your feedback about your stay at Intercontinental Marceau.

We are pleased to read that you enjoyed the way you have been welcomed by our staff.

Our unique goal is to reach and go over our guest's expecations.

We all look forward to welcoming you back in summer.

Best regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 29, 2014 via mobile

Gorgeous boutique hotel with friendly and professional staff. Our room was large with sweet balcony and an amazing ceiling, fabulous location, lovely bathroom goodies - a great find! Dont understand some of the negative reviews. We will be back!

  • Stayed: March 2014
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Thank Alicefromborneo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IC_Paris_Marceau, Responsable relations clients at InterContinental Paris-Avenue Marceau, responded to this reviewResponded April 1, 2014

Dear Valued Guest,

Thank you very much for your positive feedback, espcially for your comments about our Staff
While reading your comment, we may understand that you have been staying on the 1st floor of the hotel with its 4.8m of ceiling and its venitian Frescos

We are all looking forward to welcoming you back for any further occasion and once again, we would like to thank you for your comment

Best regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 29, 2014

This was my first stay in this property. From the moment I arrived (by car) until I left, you cannot fault the excellent level of service and the attention provided to you by ALL the members of the staff you will come across during your stay. The hotel has a superb, upscale boutique atmosphere and the decoration is overall, very pleasant to the eye. Everything you want or need is handled by the staff swiftly, effortlessly and professionally. This is the level of service you would expect to receive at a top notch hotel in Asia, not in the heart of Paris, so a very nice surprise indeed. The efficient assistance provided by the concierge is excellent and I would highly recommend that you get in touch with them rather than surfing the net for your entertainment, restaurant and other needs ! The room was interesting, very high ceilings, superb view over the Avenue Marceau but VERY narrow. With regards to the bathroom, although very well appointed, I have seen larger bathrooms on a cruise ship. It was TINY ! The soundproofing is however VERY efficient ,so with top quality mattress and linen,you will have an excellent night sleep. In the morning, the breakfast is served in a pleasant, peaceful location. All the ingredients were of a high quality but I found the buffet offering rather, let say, basic and so was the menu for hot dishes. I think this hotel misses a proper bar / cocktail lounge as the lobby or a corner of the restaurant does not provide the allure that competing deluxe properties in the neighboroud all have as part of their services. I will probably return to this hotel in the future as the value for money, the service and the location cannot be beaten. But if I was to entertain business guests or have business meetings, I may think twice as really, there is not much room to do so onsite

Room Tip: The first floor rooms seem to all have high ceilings and french windows
  • Stayed: March 2014, traveled on business
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Thank LeThoureilObserver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IC_Paris_Marceau, Responsable relations clients at InterContinental Paris-Avenue Marceau, responded to this reviewResponded April 1, 2014

Dear Valued Client,


We would like to thank you for your recent review.

We are very pleased to read that our entire team and especially the Concierge has gone even over your expectations.
All our rooms are different one to each other so please feel entirely free to send your preference (ie : bathtube or shower, street view or Patio View, high floor etc…) to our reservation department
We will be definitely delighted to provide you a different room to make you experiencing another shape of our rooms

On both Tuesdays and Thursdays evenings we do propose some live music entertainment at the restaurant and we are generally sold out so I hope you will have the chance to come back on one of these days

We are glad to read that all our furnitures brought you the satisfaction you were looking for when you decided to try our property

We will be very pleased to wish you a warm welcome back for any further occasion you may need

Best regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 8, 2014

This hotel is well situated and not far from the champs élysée. It is a is very modern hotel. The service is attentive, friendly and warm, however, it lacks soul: this is an issue for hotels if this type, because they lack character. I know everyone is different, but our preference is for those with character.

The rooms were comfortable and well appointed, but quite bijou.

Stayed: December 2013, traveled as a couple
Thank Youngklaus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IC_Paris_Marceau, Responsable relations clients at InterContinental Paris-Avenue Marceau, responded to this reviewResponded March 28, 2014

Dear Valued Client,

Thank you very much for your recent review.

As being opened for 5 years only, it might be true that our soul is still growing up , especially compared to Hotels opened more than a century ago, but we always tried to make our guest feel as valued customers.
That’s the reason why we will pay a special attention to your comment and we will try to review the layout of the lobby and the restaurant as soon as possible

We are glad to read that you enjoyed our rooms and that they were well appointed for your needs and expectations



We do hope to seeing you back very soon, most probably to enjoy the soul of our Patio for a romantic dinner.

Best regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 8, 2014

We absolutely love the location of this hotel. 2 steps away from Champs Elysees, 2 steps away from George V and all the restaurants and high end shopping. Staying here was so convenient. We took their biggest suite, with terrace. The price was very good, the room was very large, on the last floor with a large terrace that we barely used since it was cold at that time of the year.

The service was great. The gym is pretty small and the room service after 11:30 is a bit limited but nevertheless, the staff were pretty eager to oblige.

Basically everything was great except for after hours room service available items and the wifi connection was a bit slow. It's time to move to true high speed internet.

Highly recommended.

  • Stayed: January 2014, traveled as a couple
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Thank Soly20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IC_Paris_Marceau, Responsable relations clients at InterContinental Paris-Avenue Marceau, responded to this reviewResponded March 28, 2014

Dear Valued client,

We would like to thank you very much for such a positive review!
Your comments are our greatest rewards and be assured that we will share them with all our departments.
As being made of 55 rooms and suites only, we always try our best to provide a faithful service and a tailor-made service to our guest.
We will duly forward your comment about the internet connection to our Maintenance Engineer but we would like to inform you that the speed of the connection could be different regarding the number of devices which are connected
Indeed, most of our guests are now travelling with their Tablet, Smartphone and laptop and connecting 3 devices per room would definitely not help to get a very high speed connection

We are working on the room service menu in order to improve our choice and we really hope that you will come and try the new recipes we will valid soon

Our entire team is looking forward to welcoming you back very soon

Best regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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