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InterContinental Paris-Avenue Marceau
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Reviews (704)
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All reviewsarc de triompheambassador membereiffel towerboutique hotelprestige roomstar servicesmall lobbyboutique feelboutique styleconcierge staffrooms are modernsmall hotelexcellent locationcoffee makerthe entire staffstayed here for one nightbed was very comfortable
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Reviewed August 3, 2013

I was told this is the smallest Intercontinental in Europe. I can believe it.

The concierge(s) are brilliant. The restaurant is very good and there is a small terrace where one can sit and eat or just drink coffee.

I had a suite at the top of the building. Wonderful terrace but given the sun recently it could really do with (a) an umbrella and (b) the vegetation needs to be watered. Ok, guests are in the room but this does not mean that turn-down service could not be transformed into something a little more. Small complaint. Oh and the fact there is only one lift (but then it is a small hotel).

The rooms are modern and nicely furnished.

Overall, this hotel has been going for five years. The location is excellent. Bar for the small complaint this would get a five (may be I am just being a tad harsh in giving it a four.)

  • Stayed: August 2013, traveled with friends
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Thank Nilsvhr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IC_Paris_Marceau, Responsable relations clients at InterContinental Paris-Avenue Marceau, responded to this reviewResponded August 17, 2013

Dear Valued Guest,


Thank you very much for your recent review.
We would like to thank you very much for your comment about the turn-down service as it will indeed help us a lot to improve our level of service.

Be assured that it has already been forwarded to our Head Housekeeper

We all look forward to welcoming you back in a near future

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 26, 2013

This is a beautiful old mansion converted into a boutique-style hotel under the InterContinental banner. Complete with its own inner courtyard and minarets, the rooms are tastefully decorated and efficient in design. The best features of this hotel would have to be its fantastic location (only a few blocks away from the Arc de Triomphe, the Champs-Élysées and metro stops) and its warm and friendly personnel from the Reception to the Bell Boys to Gilles, the Concierge who expertly assisted us with dining reservations. I would definitely recommend this lovely hotel in the middle of it all, but just far enough away from the main tourist thoroughfares to retain the charm of old-world Paris.

  • Stayed: July 2013, traveled as a couple
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Thank Adam D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IC_Paris_Marceau, Responsable relations clients at InterContinental Paris-Avenue Marceau, responded to this reviewResponded July 29, 2013

Dear Valued Guest,
Thank you very much for your positive review. We are glad to read that you enjoyed staying among us and that our location was convenient.
Be assured that we will share your comments with our Concierge team whom will be very pleased to read your feedback about their service

We all look forward to welcoming you back very soon

Best regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 21, 2013

We stayed ten nights in July and the staff at the Intercontinental Avenue Marceau made our trip memorable. We can't wait to go back! The location is outstanding and highly convenient and near both the George V and Charles De Gaulle Etoile metro stations. This is really a boutique hotel with an Intercontinental flag - you get the small hotel feel with the IC touch. The rooms are very comfortable. While small by American standards, the rooms are generous for Parisian standards. The beds are comfortable and the curtains keep out all the light. The bathrooms are good size for Paris and the bath/shower is amazing - perfect after a long day in Paris. The in room Nespresso makers are fantastic for the morning coffee. Make sure you have at least one meal in the restaurant at the hotel - the food is delicious and the chef is a star. You will be most pleasantly surprised. What made the whole experience so memorable were the two concierges - Olivier and Michael. Every day we visited them to give us recommendations and advice, and they learned what we liked and gave us incredible service. Whether it was picking a restaurant or a tour or just getting advice on shopping, they were always right on. We went to Paris with a couple of items on the itinerary and left the rest flexible - Olivier and Michael filled in the gaps with some amazing experiences. We will definitely return to our new favorite hotel. The value is incredible for the location and service.

Stayed: July 2013, traveled as a couple
1  Thank TMHJr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IC_Paris_Marceau, Responsable relations clients at InterContinental Paris-Avenue Marceau, responded to this reviewResponded July 22, 2013

Dear Valued Guest,

Your review is the greatest reward we could expect
Indeed, such a long stay does not happen very often in our Property so we were more than happy to provide you our Best service.

We feel deeply proud that you’ve felt like being at home with such a long length of stay.

We are very pleased to read that you enjoyed your room and the food in our Restaurant

Our Concierge Team is entirely dedicated to make our Guest’s Stay unforgettable so it is true that Oliver, Mickaël and Gilles are always focused on how to recommend the best place to every guest
Be assured that they do pay a lot of attention to determine every guest profile and that they recommend only the places able to match our Guest’s expectations.

We are looking forward to welcoming you back very soon and be assured that our concierge will recommend you some news trendy places for you!

With our warmest regards and greatest thanks,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 20, 2013

A really nice hotel with a great location. Close walking distance to so much. The rooms were decorated well and spacious. Just a two min walk to Champs-Élysées, the Arc, Shopping. Walking distance to the Eiffel Tower. Would definitely stay here again. Food was a little expensive and it would have been nice if there was a more casual space for drinks. But outside of that everything was perfect! They even treated us with a lovely bottle of champagne in our room. would definitely recommend this hotel and stay here on our next trip.

  • Stayed: July 2013, traveled as a couple
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Thank Pineapple327
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IC_Paris_Marceau, Responsable relations clients at InterContinental Paris-Avenue Marceau, responded to this reviewResponded July 22, 2013

Dear Valued Guest,

Thank you very much for your recent review.
We are delighted to read that you enjoyed your stay among us and that our location was convenient for the goal of your stay
Be assured that we all look forward to welcoming you back very soon

Best regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 15, 2013

We were absolutely delighted with our recent stay at the InterContinental on Avenue Marceau in Paris. As ambassadors, we were upgraded to a larger room with a charming balcony and while we could hear restaurant noise while sitting on the balcony, we couldn't hear it at all in our room. The restaurant was absolutely delicious and we enjoyed the complimentary champagne the head concierge sent over to us. Olivier was incredibly helpful as we tried to navigate Paris without much French. Our only complaint was that the wifi did not work in the room, only on the balcony. We would definitely stay here again.

  • Stayed: July 2013, traveled with family
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Thank Claire A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IC_Paris_Marceau, Responsable relations clients at InterContinental Paris-Avenue Marceau, responded to this reviewResponded July 16, 2013

Dear Valued Guest,

We would like to thank you very much for your recent review

Reading that you enjoyed the amenities and upgrade you were given as being an ambassador member make us feel very pleased.
Be assured that the entire staff was delighted to welcome you and that we are all looking forward to welcoming you back very soon

We would like to thank you especially for your comments about our Head Concierge, Olivier.
Reading that our Valued Guests are rewarding him with some grateful comments make us feel very proud
Olivier and his team keep on searching some new trendy places such as Restaurant, museums, shows etc… even if he has been working with us since the opening.
For sure with such a Head Concierge, “keeping you in the know” does make sense!

We would like to apologize for the failure of the Wifi. Could you please kindly send us an email gad@ic-marceau.com telling us your room number?
That would help us a lot to fix the problem.

Once again thank you very much for your review and we do hope to welcome you back in a near future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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