We really enjoyed this hotel--nicely appointed, great location, very friendly staff at the front desk that spoke excellent English. One guy was particularly fantastic--he gave us a tip to go to Laduree for macroons and we had them every day from that moment on! I was so happy with the stay until we were checking out and I found out that they charged over $30 PER PERSON for breakfast every morning. The breakfast was nothing to get excited about--no hot foods that you didn't have to heat yourself. I believed it was complimentary because it was so minimal. My 12 year old son only ate there once, but we were charged for all three of us every day that we were there. We had a very rude shuttle driver (not affiliated with the hotel) who was impatiently waiting, and I think I was in shock, so I just signed the credit card bill for the breakfasts and left for the airport. I have written them twice to try to get a refund for the meals my son never ate but that we were charged $30 per day for, but they have just ignored the emails that I've sent through their website. I wouldn't recommend them because of how they're handling my correspondence after the stay. It feels like now that they have my money, they don't care about solving my problem any more.
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