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“Good room but not the real location”

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BridgeStreet Champs Elysees - Berri
Ranked #120 of 160 Specialty Lodging in Paris
Leeds, United Kingdom
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Good room but not the real location”
Reviewed April 13, 2014

Location of hotel is not what it wrote on booking website.
It have to take the metro for 2 or more stations and walk for 500 metres until arrive the room.
The hotel should write the exactly location before let the customer do the booking.

The room is big and all facilities are good provided.
It's a bit old but clean. We have to set up the wifi by ourself.

  • Stayed March 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Kate B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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77 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed April 5, 2014 via mobile

This company the Bridgestreet should be forbidden of doing business!
I booked the Berri Street apartment, when arriving to Paris I was supprised by having a new location: rue Ponthieu 28. My family could not sleep during the evening due to the noise and loud music in the street!

Stayed April 2014, traveled with family
Helpful?
3 Thank Victor A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed November 19, 2013 via mobile

We stayed at 28 rue de ponthieu and have regretted it every minute. The apartment stinks of sewerage and rotten animals, the wifi doesn't work, there are bags of garbage and dirty linen piled outside the door for days, the street entrance is also overflowing with garbage but no other doorway in the street has garbage. It is disgusting. People are constantly ringing the buzzer to be let into the building and the street noise is so loud you can't sleep and that's without the nightclubs and late night partygoers (7am Sunday morning still fighting in the street) The only thing worse than the apartment is the service. No one responds to complaints, they honestly don't care. The checkin process is a joke, room not ready we had to wait around and then were sent to the entirely wrong apartment! This is the worst experience I've ever had in Paris or anywhere else in the world to be honest. It's noisy, dirty and not cared for at all. Do yourself a favor and stay anywhere else in Paris. Ps the favorable reviews on tripadvisor have to be fakes there is no way someone would rate this excellent!

Stayed November 2013
Helpful?
8 Thank Miffy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doha, Qatar
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed September 9, 2013

This was the worst stay all over my life (Bridgestreet Champs Elysees), the apartment was terrible, bathrooms very old and very bad, the area of the apartment too small, the furniture very old and dirty, overall not clean, devices not working, even electric switches out of order, not air conditioned (only small AC portable not making any effect)
Check in @ 16:00, address and photo given on the website are not true, collecting the keys is very complicated, the staff is very bad, they don’t want to give any support, their feedback isn’t friendly at all, their action either very slow or they don’t take it. The elevator is very tight.
Never try this Bridgestreet at all they are very very very very bad, they just rent some apartments in some buildings accordingly you won’t find a reception to support you, they just wanna manage it by phone and they don’t want to do any more efforts although their price are high. Honestly never trust those people or recommend them to anybody.
I really don’t wanna remember my terrible experience with them anymore.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank gasserarch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed August 16, 2013

We booked a 2 bedroom apartment which looked very attractive and in a good area. 6 weeks after our booking was confirmed, without warning, we were advised that our booking was cancelled. The fabricated excuse was that our credit card was declined. If they had a problem with it ( which no other hotels we have also booked with have had) they could have let us know before reselling the same room at a higher price just 3 weeks before our trip. Don't expect that they will honour their bookings - go somewhere else. There are a lot of other places to choose- where you also know with certainty which apartment you have rented.

Stayed August 2013, traveled with family
Helpful?
5 Thank springy525
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
83 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed August 13, 2013

I booked Bridgestreet and specifically asked for Berri location given the comments on trip advisor, however only 2 days before on a Friday we were told we were accommodated else where in rue De Tracy, arriving Sunday there was no one to contact we had to get the key from Etaine Marcel metro and no map paid 50 euro to go one block which we could have walked, there were prositutes on the corners nearby and we had teenage girls, the office number couldn't help us and we had no TV as we couldn't get it to work. the apartment looked out to some other apartments so no view at all and undesirables in these other apartments. benefit is its close to the Marais district. I went to the office the next day but they couldn't help me and looked at me blankly. they had already debited card and no wonder as they make a habit of this practice. I definitey would not recommend them or stay with them again. At 300 euro a night it was basic with no TV and limited kitchen facilities better value else where. No one called us back even after they said they would, which is below any kind of service of general courtesy. Do not use this Establishment.

Room Tip: Even if you request where you want to stay they disregard this and charge your card full amount any...
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  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Jen A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, null, Singapore
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed June 2, 2013

This has been the most disappointing service apartment experience possible.
1st: Unmatched details of the apt - Booked 2 bedroom with 2 bathroom facilities. They gave us ONE toilet and ONE bathroom.
2nd: The electricity failed after the first night. We called the switchboard operator MANY times (called so many times we lost track) and they kept giving us empty promises on when the technician is supposed to come.
3rd: We waited from morning till 6.3-pm (still waiting...) for the technician to turn and he didn't. Plumbing didn't work as there will not electricity.
No one seems to know what is going on, we had to repeat ourselves over and over to many operators. Truth is there is NO HELP at all. Please save yourselves a terrible holiday by not using Bridgestreet.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank IlonaLoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BridgeStreet Champs Elysees - Berri

Property: BridgeStreet Champs Elysees - Berri
Address: Rue de Ponthieu | 8th Arr., 75008 Paris, France
Location: France > Ile-de-France > Paris > Champs-Elysees
Amenities:
Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
Ranked #120 of 160 Specialty Lodging in Paris
Price Range (Based on Average Rates): $
Number of rooms: 21
Reservation Options:
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Also Known As:
Bridgestreet Champs Elysees - Berri Hotel Paris

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