We arrived in the morning in Paris, hoping that we could leave our luggage in the reception and there was NOT any sort of reception in the hotel, so we had to go to one of the train station to store our luggage. Then, we went there to pick up the key. It was VERY disappointing to find out that our actual apartment is about 3KM away from there, so we needed to catch taxi (Extra cost) to go to our actual apartment. The advertisement was VERY VERY misleading. They put 14, rue de Berri on the website, but that was only a key pick up location. For the price that I paid (thinking that it would be very close to Champs Elysees), this accommodation is not worth it at all. Not mentioning that the instruction sent to me via email was confusing.
I ordered 2 studio rooms and we were given 3 bedroom apartment instead. They did not tell me or reconfirm if I wanted that kind of apartment, because I obviously booked 2 studio rooms. I called them in the morning asking if we can check in earlier, but they did not tell me if they have decided to change our accommodation type. Plus, after all the difficulties, we arrived in the apartment and the Free Internet did not work and I called their customer service and all they said was "Sorry, Internet is broken and nothing I can do about it".
In short, I would NOT recommend this hotel at all. I was very disappointed because the advertisement was misleading. Lucky I only stayed there for one night, but this has caused me so much trouble.
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- Also Known As:
- Bridgestreet Champs Elysees - Berri Hotel Paris