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“Quiet and secure parking,” 4 of 5 bubbles
Review of Mercure Royal Fontainebleau

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Mercure Royal Fontainebleau
Ranked #7 of 12 Hotels in Fontainebleau
Morpeth, United Kingdom
Level Contributor
164 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
“Quiet and secure parking,”
4 of 5 bubbles Reviewed July 16, 2014

This hotel is in a very convenient place to visit the chateau, ( 10 minutes walk ) on a quiet I way street. Pleasant check in and our room which looked over the garden was spacious, clean and looked as if it had been recently decorated. Very comfortable bed, separate toilet and bathroom and secure underground car parking After sightseeing had 2 evenings chilling in the garden drinking very nice wine. ( Bandol Provence Rose) Adequate free breakfast. Would be happy to stay in this hotel if we return to Fountaineblue.

Room Tip: Garden facing room very quiet.
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  • Stayed June 2014, traveled with family
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Helpful?
Thank Collybean
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mercure F, Responsable relations clients at Mercure Royal Fontainebleau, responded to this review, July 17, 2014
Google Translation
Nous vous remercions pour votre avis sur notre hôtel et sommes ravis que votre séjour y ai été agréable. Dans l'attente du plaisir de vous recevoir à nouveau.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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237 reviews from our community

Traveler rating
    31
    106
    81
    14
    5
See reviews for
34
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
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English first
Dublin, Ireland
Level Contributor
115 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
4 of 5 bubbles Reviewed June 30, 2014

H and I stayed in this hotel when we were visiting the area to see a dear old friend of ours. The hotel is a 10 minute walk down a quiet street from the centre of Fontainebleau with its beautiful and impressive chateau.

We had a room on the second floor which was a typical Mercure hotel room layout. Perfectly fine and it had everything you could have wanted. The bathroom and toilet were separate from each other.

The staff were all really friendly, positively perky even! We did not have breakfast at the hotel (we slept in!), but did have some lunch in the hotel bar. The menu was limited. I ended up having a Caesar salad that came with some anchovy in it which was a surprise.

Overall, I would stay here again. For those who are planning on visiting INSEAD, the location couldn't be better.

  • Stayed June 2014, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank sdublin4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mercure F, Responsable relations clients at Mercure Royal Fontainebleau, responded to this review, June 30, 2014
Google Translation
Merci pour votre message.
Nous sommes ravis que vous ayez apprécié et passez un bon séjour dans notre hôtel.
Au plaisir de vous recevoir à nouveau.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Famagusta, Cyprus
Level Contributor
38 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 bubbles Reviewed June 29, 2014

I stayed 4 nights in this hotel in June 2014. I did like the setting of the hotel, it has nice gardens to sit and have a drink and a very welcoming reception area. The facilities are very average for a 4 star hotel. To me this hotel is like an Ibis but with better carpets.
The hotel is about 7 minutes walk from where all the action happens in Fontainbleau, so the location is good. The bed was very comfortable
The breakfast is ok but not up to 4 star hotel standards.
I had an unpleasant experience at reception where the receptionist was quite rude to me when I asked for my complimentary drinks voucher which I am entitled to as an Accor Silver member. I travel the world on business and have stayed in 100s of hotels, this is the first time I was treated like an idiot at reception. I would expect this attitude in a guest house never mind from a 4 star hotel

  • Stayed June 2014, traveled on business
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank Pagey74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mercure F, Responsable relations clients at Mercure Royal Fontainebleau, responded to this review, June 30, 2014
Google Translation
Tout d'abord merci d'avoir pris le temps d'écrire un commentaire.
Nous regrettons que vous ayez eu à demander votre bon boisson offert auprès de nos réceptionnistes pourtant habitués à recevoir des clients porteurs de la carte de fidélité. Nous serons plus vigilant lors de votre prochain séjour du mois d'août.
Nous ne manquerons pas de faire part de votre message à nos collaborateurs afin de continuer à améliorer nos prestations. Soyez certains que nous y travaillons.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Geneva, Switzerland
Level Contributor
208 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
3 of 5 bubbles Reviewed May 20, 2014

we have been going to this Hotel for years once a year . The rooms are small but we take a senior suite the prices are correct and the breakfast is always exellent.this last time we found out that they do not have a restaurant anymore which I regret a lot. I used to sit in the garden waiting for my husband with a nice meal. But now they have a sort of self services sandwich nothing to do with a good restaurant. the Hotel is very clean , the reception efficient and friendly.Exellent shirt service. I miss a good restaurant. I also wish they would redo the tenniscourt. It needs resurfacing

Room Tip: all the rooms are small and the same unless you ask for a junior or senior suite they are much large...
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  • Stayed May 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Crystal1942
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mercure F, Responsable commercial at Mercure Royal Fontainebleau, responded to this review, May 23, 2014
Google Translation
Nous tenons à vous remercier pour vos commentaires très agréables sur notre hôtel. Toute l'équipe fait le maximum afin de recevoir ses clients le mieux possible et nous sommes heureux que vous y ai été sensible. A très bientôt - meilleures salutations.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kingsfold
Level Contributor
104 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 bubbles Reviewed May 16, 2014

Not bad bathroom to large for room size could have done with better area for making tea/coffee. Only stayed a night restaurant and bar area quite nice. Lifts a bit small especially when like us you arrive in a large party.

  • Stayed May 2014, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Graham D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mercure F, Responsable commercial at Mercure Royal Fontainebleau, responded to this review, May 23, 2014
Google Translation
Nous vous remercions d'avoir pris le temps d'avoir publié un avis et sommes heureux que vous ayez apprécié notre établissement. Nous espérons vous recevoir à nouveau lors d'un prochain séjour à Fontainebleau.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mercure Royal Fontainebleau

Property: Mercure Royal Fontainebleau
Address: 41 rue Royale, 77300, Fontainebleau, France
Location: France > Ile-de-France > Seine-et-Marne > Fontainebleau
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #7 of 12 Hotels in Fontainebleau
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Royal Fontainebleau 4*
Number of rooms: 97
Official Description (provided by the hotel):
Located 75 km from Paris, the Mercure Royal Fontainebleau offers the charm and refinement of an exclusive hotel, ideal for business and leisure travellers alike. 97 fully equipped rooms with bathroom, satellite TV, direct dial telephone and PC connection. The hotel also offers WiFi internet access. The restaurant is open from Sunday evening to Friday lunchtime. Opening hours in the evenings are 6.30 p.m. to 10.30 p.m. ... more   less 
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