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Mercure Royal Fontainebleau
Ranked #7 of 12 Hotels in Fontainebleau
Reviewed April 7, 2013

Modern hotel; clean and well appointed. Furnishings and fittings are good, except for the awful plastic basin and shelving. The wifi was fair if occasionally erratic on the 4th floor. Good parking and pleasant grounds. The hotel is about 12 minutes walk from the town centre along a narrow, uninteresting road. There is a nice reception area and the bar and restaurant have a good feel to them. Breakfast was frankly poor: there were no warm plates and the 'hot' food wasn't. Coffee was undrinkably bitter. Service was willing and smiling, but untrained. The lunch and dinner menus were simply uninteresting and over-priced. This hotel has everything going for it, but somehow fails to deliver as it should. A good 3*, but no more.

  • Stayed: April 2013, traveled as a couple
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Review collected in partnership with Accorhotels.com
Thank John P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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87 - 93 of 283 reviews

Reviewed March 25, 2013

The Fontainebleau Mercure is well located in a quiet residential neighborhood, a bit out of the way yet within reach of the château and downtown area on foot. The lobby is nice, however the place shows its age as soon as you leave it. The corridors are a bit run-down. The rooms are spacious and well-appointed but the chairs have seen better days. Nothing seems able to stay in place: you want to open the window, it slowly closes of its own accord; you want to reposition the glass shower partition, it slides back to its (inadequate) original position.

In the bathroom, the tiles are pockmarked and everything looks like it could do with a much needed overal renovation. The bath products tubes are very small, barely enough for one adult to shower, but insufficient for two... In the corridor the wood closet is quite tired too, with an aggressive bit of wood sticking out 10 centimeters at forehead level, perfect to get a serious injury if you're not careful when manipulating the (rugged) closet doors... There is a small fridge but only two small water bottles in it (one is compliments of the house), and in the closet the coat hangers are good quality but very scarce...

The bed was good (narrower than a queen size, though), with excellent linens and four pillows, and the electric kettle was of good quality and squeaky clean, which was a good surprise.

In general, this Mercure looks more like an older 3-star than a 4-star hotel, and making people pay almost 100 euros per night for this is clearly overcharging, at least by 20 percent. For this reason, I cannot recommend this hotel, at least until they renovate it completely.

Room Tip: The rooms on the garden are nicer than those overlooking the parking lot (unless you want to keep an...
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  • Stayed: March 2013, traveled as a couple
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2  Thank Blue_439
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 23, 2013

Rely nice hotel not far from the centre of the town and at the end of the same street as the chateau. Breakfast is good with a nice selection but the evening meals are a bit boil in the bag with a poor selection especially if your a veggie and closed some nights. Nice friendly staff though clean rooms and free WIFI and good off street parking.

  • Stayed: January 2013, traveled on business
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1  Thank RubySdog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 18, 2013

I stayed at this hotel while on a course at INSEAD. This was very convenient to INSEAD, (200 meters away) as well as walking distance to the main street where the restaurants and shops are.

The room was clean, but basic and dated. The shower was in a bath and the height of the shower was OK, but you would not want to be too much over 6 foot. Everything was functional and worked, but the wireless did not work on the last day.

I only had breakfast at the hotel, which was reasonable (fruit, meats, bread, pastries, youghurt, and eggs). I am not sure how much it was, as it was included in the daily rate.

The staff at the front desk were friendly and helpful.

Overall...an very average hotel. Not modern or flash, but functional.

  • Stayed: January 2013, traveled on business
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1  Thank KiwiRichard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 7, 2013

Great spot for a stop over whilst travelling through France. The hotel is in a great position...a little way down the road from the Chateaux, quieter than staying in the very centre of town. Friendly staff on reception and the rooms are spacious with everything you need for a good nights sleep. Very comfy beds, free Internet, tea and coffee, clean and bright. Have stopped over in other hotels in Fontainebleau, but for the reasonable price this is definitely the best. The big bonus is free, secure parking. Didn't manage to have a meal in the restaurant, as this was closed over the New Year period, but there are plenty of excellent places to eat in town.

Stayed: January 2013, traveled with family
2  Thank Lucy F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 1, 2013

Basic things are available, but the restaurant is rather plain despite of high pricing. Also, proximity to the center of town provides opportunities, but if you are going to have a dinner on Friday evening, take care of booking. The front desk is friendly and helpful. As it is not always easy to park in the town, free private parking in the hotel is useful.

  • Stayed: December 2012, traveled on business
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1  Thank sssss22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 25, 2012

The rooms are tired and the restaurant is perennially uneven. Depends on the chef in residence. A great pity as it's on the doorstep of Europes's most international business school and would showcase the brand globally but the opportunity has been missed. The best thing about the hotel is the warm welcome from the front desk where the staff are always wonderful but this hotel needs money spent on it.

Room Tip: At the back over looking the garden so as not to be woken by the garbage truck at 5am.
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  • Stayed: October 2012, traveled on business
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Thank Graham W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mercure Royal Fontainebleau

Address: 41 rue Royale, 77300, Fontainebleau, France
Location: France > Ile-de-France > Seine-et-Marne > Fontainebleau
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #7 of 12 Hotels in Fontainebleau
Price Range: $108 - $204 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Royal Fontainebleau 4*
Number of rooms: 97
Official Description (provided by the hotel):
Located 75 km from Paris, the Mercure Royal Fontainebleau offers the charm and refinement of an exclusive hotel, ideal for business and leisure travellers alike. 97 fully equipped rooms with bathroom, satellite TV, direct dial telephone and PC connection. The hotel also offers WiFi internet access. The restaurant is open from Sunday evening to Friday lunchtime. Opening hours in the evenings are 6.30 p.m. to 10.30 p.m. ... more   less 
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