Spent 3 nights here on a leisure visit to the town, with my wife. A regular Accor user but very disappointed with this particular Mercure. Well positioned, and even with the extensive roadworks currently in Besancon, easy to find. First impressions are good with a modern and airy reception area. The welcome was professional rather than warm.
We were directed to our room on the 8th floor. Immediately we exited the lift, the heat hit us, along with an odour similar to stale smoke - in fact I had to double check to ensure that we were not on the smoking floor. When we entered our room it was similarly unpleasantly warm so I turned the aircon up to full. After approx 30mins it had made very little, if any, difference and I returned to reception which, along with the lift(!) was pleasantly cooled. The receptionist said that because of the weather (which WAS warm) the whole hotel was hot and there was nothing she could do other than offer another room to try and see if it was cooler. We moved to the next door room which WAS slightly less warm but even with the aircon on full was less than comfortable. I have read a review from May 2012 which expressed a similar problem. We had travelled to Besancon from Italy where the weather was even warmer however the aircon in both hotels we had stayed in there had coped admirably.
Room decor and furnishing were tired although cleanliness was satisfactory
Food was acceptable, I have had worse breakfast's but I have had better.
The acid test of a hotel stay is: would I return? Unfortunately the answer for Mercure Besancon is - "no"! Some investment in refurbishment and aircon is urgently needed.
- Official Description (provided by the hotel):
- Located in the city centre in the casino garden on the Doubs river and opposite the Micaud park. Bar, restaurant (local cuisine), meeting rooms and free carpark. Minibar, hair-dryer, bathroom, satellite TV and direct phone dial. ... more less
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- Also Known As:
- Mercure Hotel Besançon