We stayed one night in early September. Hotel was fine, if a little unremarkable.
However, I was charged twice for the room and have had terrible customer service since, whilst trying to get a refund.
They only refunded the basic euro amount despite that fact that I was charged significant bank charges, leaving me out of pocket. Given it was not my error in the first place I think this unacceptable.
They never responded to emails regarding this issue and I had to chase a number of times to get the initial refund.
When I spoke to the general customer complaints line they did not want to know, saying I should resolve it with the hotel.
I won't be using Best Western again.
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- Also Known As:
- Best Western Ajaccio
- Ajaccio Best Western
- Best Western Plus Ajaccio Amiraute Corsica