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“EtapHotels”

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Ibis Budget Troyes Centre
Ranked #16 of 22 Hotels in Troyes
Shrewsbury, United Kingdom
1 review
“EtapHotels”
Reviewed March 10, 2013

Very clean and efficient service at both Etaps we stayed at. They have started to provide less of a 'good value' as under the new ownership the prices seem to have gone up. Looking back the only Etap we found to lack service in All aspects was the one in Ilford, England. Unfortunately due to a car breakdown we were obliged to stay there. Never again

  • Stayed February 2013, traveled as a couple
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    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Accorhotels.com

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831 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
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  • Cleanliness
Traveler tips help you choose the right room.   Room tips (23)
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Great Britain
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed January 8, 2013

We booked two rooms to stay en route to the Alps, for both outward and return journeys over New Year. 4 adults and 2 children, so 3 per room.

Poor reception staff both times, unwelcoming and not concerned about our concerns with the rooms. We knew from the moment we stepped in that we had made a bad choice.

Difficult to find unless you have SatNav. Parking to the rear but you need to check in first to get the access code to the back door otherwise you have to walk all the way back. And mind the huge pot hole on the exit.

Only two towels in a room each time, so someone has to share!
You have to make the 3rd bed yourself.
One room stank of smoke and the air freshener or perfume used to cover it up. We weren't sure the bed linen had been changed since.
Noisy at night, doors banging so not particularly restful.
Poor breakfast. Croissants if you could get one were stale.
Renovations happening on other floors - ours had already been done and you could still smell the paint. It probably should have been closed and had more money invested to address all the issues, including the staff.

But the old town in Troyes is very nice, so we'll be back but stay somewhere else.

Room Tip: Look for somewhere else.
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  • Stayed January 2013, traveled with family
    • Value
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Thank UK-Daddy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Troyes hotels

south coast
Level 5 Contributor
86 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed January 6, 2013

Situated right in the center of town, so good if you want to head out fr a meal. Old Troyes is a lovely place and worth a visit. The hotel was being refurbished when we stayed there and the rooms were therefore clean and tidy, comfortable beds. However they couldn't do anything about the sound travelling from other rooms and corridor, disturbing sleep. It would also be nice if the third bed was made up rather than having to do it yourself. Only two hand towels given for three guests which made showering difficult.
Breakfast was a let down, we were firmly told that 1 croissant each was the rule and the pieces of bread were about 3cm long, and only 3 available, not replenished! As we went to breakfast at 9am and it finished at 10.30 I can't see that they should have run out.
Make sure you register at the front entrance before you park as the car park is at the back of the hotel up a ramp on the first floor. Not very well lit and frankly not great if you arrive late at night.
The average rating comes from the refurbishment and location, service not good.

  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mmmySouthCoast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ibis Budget Troyes Centre

Property: Ibis Budget Troyes Centre
Address: 51 boulevard du 14 Juillet, 10000, Troyes, France (Formerly Etap Hotel)
Phone Number:
Location: France > Grand Est > Aube > Troyes
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #16 of 22 Hotels in Troyes
Price Range (Based on Average Rates): $
Hotel Class:2 star — Ibis Budget Troyes Centre 2*
Number of rooms: 59
Official Description (provided by the hotel):
The ibis budget Troyes Centre (formerly Etap Hotel) is a stone's throw from Troyes' historic city center and is an affordable place to relax after a trip to the factory shopping outlet 3.1 miles (5 km) away, after a concert or show at the Exhibition Center 875 yds (800 m) away, or simply after a stroll around the city center with its 10 churches, museums and cathedral. We have rooms to accommodate 1, 2 or 3 people with free WIFI and a free car park. ... more   less 
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