The hoel's location is about 20 minutes walk from the centre of town. We booked two rooms. They were small but clean and with good-sized bathrooms. The heat from the mini-bar warmed up our room so that we were obliged to have the air-con on all night, and in both rooms there was a regular grunting noise from the bathroom plumbing which kept our daughter awake. The breakfast buffet was fairly extensive and starred a special boil-your-own-egg machine. However, despite a notice on the hotel door which stated that reception was open from 7am till 11pm, there was no-one there for 2.5 hours at lunchtime and at 1 o'clock we found ourselves locked out of the garage where our car was parked, and unable to retreive baggage we'd left in reception (which we'd done with an assurance from the cleaner that she would be around). The situation was salvaged by a phonecall from the manager to his mother, who came and let us in, but she wasn't happy about it and nor were we. We felt we should have been given a time by which to remove our car from the garage - the lack of communication caused a good deal of anxiety because we were due to reach Dijon at 5 o'clock that afternoon. Altogether a stressful stay.
- Official Description (provided by the hotel):
- Welcome to the Hotel AU TAMBOUR in REIMS, in France's Champagne region, a Member of "Logis International" and " Contact Hotel". Christine and Bernard are there every day to welcome you to their third generation family hotel. Fully renovated to a high standard of comfort, the hotel has 24 delightful rooms, including two family rooms. They all are equipped with air-conditioning and offer secure free Wi-Fi access, mini-bar, flat screen TV with international channels and a courtesy tray. A private, secure garage is available. ... more less
- Reservation Options:
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- Also Known As:
- Au Tambour Hotel