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Best Western Premier Hotel de la Paix
Ranked #4 of 68 Hotels in Reims
Certificate of Excellence
GreenLeadersSilver level
Bournemouth, United Kingdom
Level 4 Contributor
34 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Happy”
Reviewed June 16, 2013

Nice hotel polite staff Christ white sheets (very small balcony) in the heart of the city recommend a stay there lots to do in the city don't go when students have finished there exams they go crazy at night time oh to be young again

  • Stayed June 2013, traveled as a couple
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Helpful?
Thank Pippip_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BW-Hotel-de-la-Paix, Responsable relations clients at Best Western Premier Hotel de la Paix, responded to this review, June 18, 2013
Dear Traveller from UK,

It's a pleasure for us to read that you enjoyed your recent stay in our hotel.
The atmosphere in the city remain very positive.

Best regards,

BEST WESTERN Hôtel de la Paix - Vincent B. - Guest Relation
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Newmachar
Level 6 Contributor
311 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
Reviewed June 15, 2013

The BW is less than 15 minutes walk (mainly pedestrianised) from the TGV station and is in the heart of the city with plenty of restaurants, shops and sights within a few minutes walk. The hotel is not cheap but its quality is worth paying for. The room was a good size and bed very comfortable. We didn't have a restaurant meal but the buffet breakfast was excellent. There's a small pool and gym which we found under-used. No complaints whatsoever.

  • Stayed June 2013, traveled with family
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Helpful?
Thank Kenneth L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BW-Hotel-de-la-Paix, Responsable relations clients at Best Western Premier Hotel de la Paix, responded to this review, June 18, 2013
Dear M. Kenneth L.,

We would like to thank you for your kind feedback left on Internet after your stay.

Comments are really important for us and we use them to imrove our services.

Sincerely yours,

BEST WESTERN Hôtel de la Paix - Vincent B. - Guest Relation
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Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 15, 2013

This hotel is centrally located, very modern and convenient. Our room was very comfortable, large and very clean. The staff was extremely helpful both before the trip (via email) and during our stay. If you're driving, be sure to reserve a space in the hotel garage in advance. The only negative - and it's a big one - is that people from the bar are allowed to go outside to the interior courtyard late at night. During our 5-night stay, we were woken up between midnight and 2 am on 3 different nights by loud conversations in the courtyard. When we called the front desk to complain, they did address the issue immediately but the hotel really needs to close the courtyard at some reasonable hour rather than having guests call to complain.

  • Stayed June 2013, traveled as a couple
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Helpful?
Thank stanoak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BW-Hotel-de-la-Paix, Responsable relations clients at Best Western Premier Hotel de la Paix, responded to this review, June 18, 2013
Dear Traveller,

We read with attention your courteous comment posted on Trip Advisor following your 5-night-stay in Reims. I have noticed your feedback regarding the mnoisse on some evenings from the courtyard. I'm sincerely sorry for this inconvenience and I will inform the bar staff to avoid this.
I thank you for this notification.

Best regards,

BEST WESTERN Hôtel de la Paix - Vincent B. - Guest Relation
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Buda, Texas
Level 6 Contributor
366 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 161 helpful votes
Reviewed June 11, 2013

We'd stayed at Hotel de la Paix a long time ago, so it was our first choice when we put Reims on the itinerary for this summer. We almost didn't recognize the place on the website, however, as it has been upgraded (from a very nice hotel before) and expanded in very skillful ways to include, among other things, an old church as part of the new hotel's banqueting and meeting space. The hotel still has its prime location, not far from the Cathedral and at the intersection of a pedestrian street (and other where car traffic seems to be restricted) that features numerous restaurants, bars, and the like.

The hotel staff are terrific -- friendly, welcoming, and going out of their way to be helpful. Breakfasts were very good as well, and the internet worked well with my computer (although for some reason, not as well with my wife's iPad). The room was ultra modern and comfortable (the room in which we were placed may (not sure) have been handicapped-accessible, giving us some extra space, but we enjoyed the generous proportions. The only drawback was that the air-conditioning was not very effective -- maybe just a quirk with that one room.

The desk manager told us, as we left, that the hotel has been owned by the same family for nearly a century, and if that's they case they aren't resting on past glories or relying too much on their location; the current version of the hotel is modern, clean, comfortable, and inviting, and is run by a staff that puts guests first -- I would strongly recommend the Hotel de la Paix.

Room Tip: Upper floors, away from the street, are more likely to be quiet; at times there is noise from the ba...
See more room tips
  • Stayed June 2013, traveled as a couple
    • Value
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Helpful?
Thank Itinerant_scholar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BW-Hotel-de-la-Paix, Responsable relations clients at Best Western Premier Hotel de la Paix, responded to this review, June 13, 2013
Dear Travellers from NY,

I would like to thank you for choosing again our property for your trip in the Champagne region.
It seems you came a long time ago and as you mentionned well, our property has really changed and we have improved our services to keep good standards for our guests.

We wish to see you in a few yours again!

Best regards,

BEST WESTERN Hôtel de la Paix - Vincent B. - Guest Relation
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Cuddington, United Kingdom
Level 6 Contributor
133 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed June 11, 2013

Stayed here for 2 nights for a business trip, typically had awful stays or rooms in best westerns so steer clear of them, but this was a group booking. Hotel has a lovely location in the centre of Reims. Staff were plentiful, attentive and I had no issues, My room on the 9th floor had a fabulous view across to the cathedral. It was a standard room, not Executive. Only downside was the Wifi, although free, only allowing one device and kicked you out frequently.

Room Tip: Ask for 9th floor for the view over cathedral
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  • Stayed June 2013, traveled on business
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Helpful?
Thank Nicola M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BW-Hotel-de-la-Paix, Responsable relations clients at Best Western Premier Hotel de la Paix, responded to this review, June 13, 2013
Dear Guest,

It's a great pleasure for us to read that you got satisfied with our Best Western property.
As part of Best Western we always try to improve our services and your comment is very motivating for us.

See you soon in our hotel or in an other Best Western.

Best regards,

BEST WESTERN Hôtel de la Paix - Vincent B. - Guest Relation
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Eastbourne, United Kingdom
Level 5 Contributor
70 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed June 10, 2013

Stayed here with friends for 3 nights on a trip to visit the historical sights in the Reims area from the two world wars. We found everything about the hotel's service to be top class from the waitress in the bar to the receptionists booking dining reservations for us. The rooms were also of a good standard and the hotel is a credit to the Best Western operation. The hotel is very centrally located but they have an underground car park. If in Reims give it a try, we cannot recommend it too highly and the price was very competitive for a city centre hotel.

  • Stayed November 2012, traveled with friends
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Helpful?
Thank segara87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BW-Hotel-de-la-Paix, Responsable relations clients at Best Western Premier Hotel de la Paix, responded to this review, June 13, 2013
Dear Guests from UK,

We would like to thank you for you feedback recently posted on Trip Advisor. We wish we could welcome you again and being faultless once more.

Sincerely your,

BEST WESTERN Hôtel de la Paix - Guest Relation
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Connecticut
Level 1 Contributor
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed June 9, 2013

Yes as said previously by many people this hotel is in a great central location; yes in has modern and renovated big quiet rooms; yes a great overall staff, but what defined this hotel to me was a front desk staff member who was very personable and knowledgable to not only my wife and I but from what I observed any hotel guest he encountered. Just one example of this i witnessed was him leaving the front desk stopping traffic in the street in front of the hotel so a couple who was having difficulty exiting, could safely leave the parking garage.Bravo Vincent!

  • Stayed June 2013, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TomBConnecticut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BW-Hotel-de-la-Paix, Responsable relations clients at Best Western Premier Hotel de la Paix, responded to this review, June 13, 2013
Dear Tom B,

We read with great pleasure your very kind comment and I have forwarded this message to our receptionnist Vincent L. and I have granted him for his attitude. It is very important and motivating for our staff to get the feedback of our guest.

Best regards,

BEST WESTERN Hôtel de la Paix - Vincent B. - Guest Relation
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Premier Hotel de la Paix

Property: Best Western Premier Hotel de la Paix
Address: 9 Rue Buirette, 51100, Reims, France
Phone Number:
Location: France > Grand Est > Marne > Reims
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Reims
#2 Business Hotel in Reims
#3 Luxury Hotel in Reims
#3 Romantic Hotel in Reims
#4 Family Hotel in Reims
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Best Western Premier Hotel de la Paix 4*
Number of rooms: 165
Official Description (provided by the hotel):
The BEST WESTERN PLUS Hotel de la Paix is located in the heart of Reims, in an exceptional setting. A stone's throw away from the cathedral, our hotel is also situated near the conventioncentre and the highspeed train station.The hotel, which combines modernity and cultural heritage, has 165 comfortable, soundproof and air-conditioned rooms with free wifi. ... more   less 
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Also Known As:
Best Western Hotel Reims
Best Western Reims
Reims Best Western

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