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“Great Place”

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Best Western Premier Hotel de la Paix
Ranked #4 of 68 Hotels in Reims
Certificate of Excellence
GreenLeadersSilver level
Warrington, United Kingdom
Level 3 Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Great Place”
Reviewed March 20, 2013

Reims is our favourate place to stop driving from UK to France and the Hotel de la Paix makes it more special. The staff are very friendly, bedrooms/bathrooms are very clean, location is perfect for shops, eating places, site seeing...... Our favourate hotel.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jill P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BW-Hotel-de-la-Paix, Responsable relations clients at Best Western Premier Hotel de la Paix, responded to this review, March 21, 2013
Dear Jill P.,

We would like to thank you for your loyalty and for choosing our hotel for your stop driving from UK.
It will still be a pleasure for us to welcome you for your next visit.

Best regards,

BEST WESTERN Hôtel de la paix - Vincent - Guest Relation
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Traveler tips help you choose the right room.   Room tips (219)
Date | Rating
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English first
Cirencester, England
Level 5 Contributor
77 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
Reviewed March 13, 2013

Most of the comments have been made about the hotel - we stayed in a refurbished room, spacious, although the lighting left a little to be desired - not enough light from the bedside lamp to read, and Madame did complain about the dim lights in the bathroom. Staff very friendly and helpful. Breakfast only average - luckily ours was included, because €14 is overpriced for what was served - much better to go to one of the many cafes within a short walk. City centre location is great for sight seeing, cafes and restaurants, but the downside is lack of parking so you really have to pay the €12 a day at the hotel. We would stay here again.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Andy Bernard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BW-Hotel-de-la-Paix, Responsable relations clients at Best Western Premier Hotel de la Paix, responded to this review, March 18, 2013
Dear M. Andy B.,

We thank you for leaving on Trip Advisor your feedback on Trip Advisor about our hotel such as on our restaurant.
It will be a pleasure for us to welcome you an other time in our property.

Best regards,

BEST WESTERN Hôtel de la Paix - Vincent - Guest Relation
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
expat The Hague
Level 6 Contributor
105 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed March 9, 2013

Secure underground parking - close to cathedral

Spartan interior design in which ships' engineers would feel at home. Spa lacks secure lockers. Over rated champagne bar.

Some staff helpful, some typically French.

In winter seems to be popular with Brits en route to/from the Alps but huge breakfast room large enough to distant yourself from their unruly children and loud parents.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Philippians4-6_7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BW-Hotel-de-la-Paix, Responsable relations clients at Best Western Premier Hotel de la Paix, responded to this review, March 12, 2013
Dear Guest,

We read with attention your comment posted on Internet and we thank you for sharing your feedback. Following your comment I inform you that we should receive secure lockers for the swimming pool soon.

Best regards,

BEST WESTERN Hôtel de la Paix - Vincent - Guest Relation
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Level 5 Contributor
68 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
Reviewed March 9, 2013 via mobile

Free wifi, cool bar, newly renovated rooms all in a good location for a weekend in Reims - what more do you need to know ?!

Hotel works really well for solo or couples, a 5 min walk from the train station

Stayed March 2013, traveled as a couple
Helpful?
Thank captainsimon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BW-Hotel-de-la-Paix, Responsable relations clients at Best Western Premier Hotel de la Paix, responded to this review, March 12, 2013
Dear CaptainSimon,

We thank you for leaving you kind feedback. It's pleaseure for us to read that you enjoyed your recent stay in our property.

We look forward to welcoming you in Reims.

Best regards,

BEST WESTERN Hôtel de la Paix - Vincent - Guest Relation
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Prague, Czech Republic
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed February 27, 2013

I have stayed in the Hotel De La Paix first week in October on a business trip. The hotel is nice and clean and the conference room facilities are fine as well. But the issue is that I have parked my car in the garage and someone scratched my car and despite they have CCTV in the garage they couldn't determine who did it. I would expect that they would offer to cover the damage from their insurance but no way. I have agreed to get the damage covered from my accident insurance but wanted the hotel insurance to cover the rest including the rental car while being repaired. I was given an isurance number from Head of Reception Christophe[--] but I got no replies from the hotel and no replies from the insurance till now. So I assume that if nothing will happen to you while staying in the hotel you are fine but if there will be any issue expect no support and no care what so ever. So I recommend to choose some other hotel to have peace in mind and save some potential hustle and money.

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
3 Thank Viktor B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BW-Hotel-de-la-Paix, Responsable relations publiques at Best Western Premier Hotel de la Paix, responded to this review, March 2, 2013
Dear Sir,

Following your feedback posted on Trip Advisor, we just would like to clarify some points.
As you have well mentioned our property is equipped with cameras and some of them are located in our garage. The hotel is not allowed to disclose information such as the registration of other car or name of our guests.
We sincerely apologize regarding this concern. We understand your feeling, unfortunately in such a case our insurance remain not responsible.

Remaining to your disposal,

Best regards,

BEST WESTERN Hôtel de la Paix – Vincent – Guest Relation
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san diego
Level 4 Contributor
36 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed February 25, 2013

When going to France I always go expecting the rooms to be very small compared to our standards here in the states. This hotel was a pleasant surprise! Since we are members of Best Western we were granted an upgraded room (based on availability), and it was super nice. Our friends had a regular room which was much smaller but still not cluster phobic. The front desk people were very accommodating and we even found a San Diego Padres fan behind the counter by the name of Vincent. He spoke English very well and gave us some pointers on where to go and what to see. The hotel is within walking distance of many restaurants and bars and we even walked to the Mumm's champagne tour which I would recommend to all. I would definitely stay here again!

  • Stayed February 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank paulala
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BW-Hotel-de-la-Paix, Responsable relations clients at Best Western Premier Hotel de la Paix, responded to this review, February 25, 2013
Dear Paulala,

First of all we thank you for choosing our property for your stay in Champagne. You enjoyed your stay in Reims and in our hotel. This is a satisfaction for our teams.
We wish your stay in France was also pleasant.

Best regards,

BEST WESTERN Hôtel de la Paix - Vincent - Guest Relation
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hertfordshire
Level 5 Contributor
62 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed February 25, 2013

Arrived exahausted after a long drive. Reception staff were excellent and very welcoming. On enquiring about where to dine in Reims they were very helpful and objective in their comments. We decided to eat in the hotel and were not disappointed, the service was very good and the quality of our food very good also. Our room was wonderful. The only downside was the 'institutionalised' atmosphere in the breakfast room, it was also overpriced.

Room Tip: I booked through Expedia, a great rate.
See more room tips
  • Stayed February 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank OdysseusHerts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BW-Hotel-de-la-Paix, Responsable relations clients at Best Western Premier Hotel de la Paix, responded to this review, February 25, 2013
Dear Guest,

It's a pleasure for us to read that you had a good stay in our property after your long drive.

We look forward to welcoming you for your next drive.

As a tip, the rates available on Expedia are also available on the website of Best Western and on our own website.

Best regards,

BEST WESTERN Hôtel de la Paix - Vincent - Guest Relation
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Premier Hotel de la Paix

Property: Best Western Premier Hotel de la Paix
Address: 9 Rue Buirette, 51100, Reims, France
Phone Number:
Location: France > Grand Est > Marne > Reims
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Reims
#2 Business Hotel in Reims
#3 Luxury Hotel in Reims
#3 Romantic Hotel in Reims
#4 Family Hotel in Reims
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Best Western Premier Hotel de la Paix 4*
Number of rooms: 165
Official Description (provided by the hotel):
The BEST WESTERN PLUS Hotel de la Paix is located in the heart of Reims, in an exceptional setting. A stone's throw away from the cathedral, our hotel is also situated near the conventioncentre and the highspeed train station.The hotel, which combines modernity and cultural heritage, has 165 comfortable, soundproof and air-conditioned rooms with free wifi. ... more   less 
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Also Known As:
Best Western Hotel Reims
Best Western Reims
Reims Best Western

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