We stayed for one night over Easter. All was acceptable except the hair dryer malfunctioned while my wife was using it. We reported the fault over the telephone, and in person at reception, but the hotel was unable to provide a solution, because, it seems, that a solution of any kind wasn't available on a Sunday morning. My wife had to complete our walking visit of the Cathederal, etc. with wet hair on a particularly cold and winy morning. We contacted the hotel by email on returning home. Bizarrely, the response was to let us know that the hair dryer had been fixed or replaced on Monday morning. We were back home by then. In short, a poor reaction to a problem that should have been the hotel's problem, and not ours.
- Official Description (provided by the hotel):
- The BEST WESTERN PLUS Hotel de la Paix is located in the heart of Reims, in an exceptional setting. A stone's throw away from the cathedral, our hotel is also situated near the conventioncentre and the highspeed train station.The hotel, which combines modernity and cultural heritage, has 165 comfortable, soundproof and air-conditioned rooms with free wifi. ... more less
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- Also Known As:
- Best Western Hotel Reims
- Best Western Reims
- Reims Best Western