We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Solid hotel slightly out of the way” 4 of 5 bubbles
Review of Mercure Reims Centre Cathedrale

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 2 more sites!
Mercure Reims Centre Cathedrale
Ranked #15 of 69 Hotels in Reims
South Bend, Indiana, United States
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Solid hotel slightly out of the way”
4 of 5 bubbles Reviewed May 7, 2013

Spent four nights here whilst at a conference at the university. Hotel is fashionably modern with nice sized rooms. It is located on the edge of the city's cathedral area. Cafes and tourist sites are at a distance of a third of a mile or more--an easy walk if one is up to it. Also the city's tram system's nearest stop is about three blocks away. A generous breakfast buffet is served in the morning. The hotel has parking in an underground garage. I recommend this property for those who can easily walk moderate distances.

  • Stayed May 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Peri A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maxime D, Responsable réception at Mercure Reims Centre Cathedrale, responded to this review, May 10, 2013
Dear Sir,

You just give us your opinion about your stay and we thank. This testimony obliges us to continue our efforts to deliver greater value to our customers.

Sincerely.

Maxime
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,189 reviews from our community

Traveler rating
    247
    537
    280
    79
    46
See reviews for
229
546
61
194
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (65)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Folegandros, Greece
Level Contributor
67 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 bubbles Reviewed May 5, 2013 via mobile

At 130€ a night, excluding breakfast, this was a poor deal. The room was ok but showing signs of wear. The bathroom sink was badly stained and drained really slowly. The mattress was the hardest I have ever encountered and if issued to detainees in Guantanamo would be considered inhumane! Probably the best feature was the underground car park, but at 10€ a night it was a ripoff. Didn't stay for breakfast at an additional 32€ for two.
We won't be going back to this one.

  • Stayed May 2013
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Yiatross
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maxime D, Responsable réception at Mercure Reims Centre Cathedrale, responded to this review, May 10, 2013
You just give us your opinion about your stay and we thank you. We are sorry that our service is not up to your expectations. We just renovated all our rooms and take into account your remarks on our bedding, which is new, as well as the bathroom.
We hope to regain your confidence in a future stay and wish you a good day.

Sincerely.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stuttgart, Germany
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed May 1, 2013

Chosen and suggested by my car's navigation system passing the city of Reims during our trip from Calais to Strasbourg. Liked the promising exterieur, went in and asked for a double room at the reception desk. Got one on the 3rd floor viewing towards the stadium shortly before sunset.
Our car got a place in the garage in the basement, which though had a steep and narrow access.
Very charming and clean bedroom designed in dark bordeaux coloured walls and moody ambient illumination => a joyful, pulse accelerating vision for all friends of fine arts. With brand new comfortable mattresses and roomy light-flooded bathroom. Have had a wonderful dinner downstairs and a very recreative night, so we easily could continue our trip the next morning ...
As we love Champagne, we surely once will come back to Reims and try to get a room at this place again.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank FondOfDesign
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maxime D, Responsable réception at Mercure Reims Centre Cathedrale, responded to this review, May 10, 2013
Dear guests,

We are pleased that you have passed a very pleasant stay in our hotel and hope to see you soon to share a glass of champagne!

Maxime
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lincolnshire
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed April 27, 2013

I was in Reims to check my notes for a forthcoming book on the Gothic Cathedrals of France, so I required proximity to the cathedral and frequent access to my car. Both were available in this hotel, in fact, my car was parked alongside the front entrance to the hotel.
Access from the autoroute A4 is very easy: turn off at the Reims Cathedrale exit and having crossed the canal, a left turn leads one directly to the front entrance. It is equally straighforward to rejoin the autoroute: two minutes after departing I was driving along the A4 again.
I dined in the hotel on both nights of my stay and the dining room is light and overlooks the adjacent canal. The food was excellent and well presented, the price reasonable, and the staff most attentive and charming. Dining was a pleasant experience; however, I was surprised to see that with fish dishes on the menu, only one white wine appeared on the wine list.
I shall certainly be returning to the Mercure Reims Cathedrale.

  • Stayed April 2013, traveled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank Pheidipides
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hasselt, Belgium
Level Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed April 15, 2013

See the Champagne with 4 couples: you just need your hotel for sleeping and breakfast, no ? Our surprise was huge to have excellent dinners, more than just ffriendly service and nice, clean and new rooms in the Mercure Cathedrale. The JetAir offer was more than worth the money and we will not hesitate a moment to go back a next time.

  • Stayed April 2013
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank LucVandeweyer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maxime D, Responsable réception at Mercure Reims Centre Cathedrale, responded to this review, April 18, 2013
Dear Sir,

Thank you for this return, I hope to see you soon in our hotel.

Sincerely
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Luxembourg City, Luxembourg
Level Contributor
255 reviews
241 hotel reviews
common_n_hotel_reviews_1bd8 188 helpful votes
3 of 5 bubbles Reviewed April 15, 2013

Spent a quick overnight on the weekend in Reims to visit a few Champagne Houses in the Area. The weather was nice and overall the weekend was pleasant. We have stayed a various Accor Hotels (Novotel, Novotel Suites, Mecure, Ibis, Ibis Style) generally they are value for money. You know what you are going to get and the quality to price point is typically good.

The location of this Mecure is good but if you are a first time guest the customer service upon check-in provided little to no information, you could have been on the outskirts of Reims given the information not provided. The biggest draw back to this Mecure is that the front reception could be retrained on friendliness, guess information, and understanding who is the customer. The front staff weren't rude, but don't expect any warm reception. On the otherhand the staff in the bar and breakfast areas seemed to be happy to be there and made us feel that we were not an inconvenience to them.

There are more than enought choices in Reims for a nights rest and we booked this hotel due to its central location and because of the Le Club Accor loyalty system. Bottom line, we won't be returning and based on other reviews there probably needs to be some seriousness given to to "first impression" that the front desk reception is showing. Unfortunately the first impression provided was the lasting impression. We don't expect royal treatment, but at the same time don't expect to be quickly and impersonally dealt with.

Room Tip: Higher Floor with a view of the Canal in front of the hotel and book a room with breakfast included.
See more room tips
  • Stayed April 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank mcmurrytravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wirral, United Kingdom
Level Contributor
244 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 136 helpful votes
4 of 5 bubbles Reviewed April 7, 2013

Our rooms had recently been refurbished and were clean and spacious. Reception staff knowledgable & helpful about the area. Considering the locality, I thought the meals were good value for money. The evening meals were 2 courses for 21,60 euros or 3 courses for 23,00 euros. The presentation & quality were excellent. Breakfast was 17,00 euros but well worth it - we don't like wandering around looking for meals elsewhere at that time of the day. Free WiFi 24/7. Spacious bathroom with overhead shower plus hand held showerhead. Room safe & huge fridge. Bar staff were extremely obliging offering wine buckets & ice PLUS creme de cassis / framboise without charge!!

Room Tip: Rooms with a view of the cathedral are down a side street so less noisy.
See more room tips
  • Stayed April 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank gourmet42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Reims hotels
Show Prices
Show Prices
Show Prices
Hincmar
Campanile Reims Centre - Cathedrale
Centre Erlon-Est
Hotel Azur
Hotel Azur
#3 of 69 in Reims
4.0 of 5 bubbles 717 reviews
Chateau Les Crayeres
#1 of 69 in Reims
4.5 of 5 bubbles 636 reviews
Show Prices
Show Prices
Show Prices

Been to Mercure Reims Centre Cathedrale? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Mercure Reims Centre Cathedrale

Property: Mercure Reims Centre Cathedrale
Address: 31 boulevard Paul Doumer, 51100, Reims, France
Location: France > Grand Est > Marne > Reims > Hincmar
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#7 Luxury Hotel in Reims
#8 Business Hotel in Reims
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Reims Centre Cathedrale 4*
Number of rooms: 130
Official Description (provided by the hotel):
Our 4-star hotel is ideally located just a short distance from Notre Dame Cathedral, a gem of Gothic artwork, and the congress center. Whether you're on a business trip or a family vacation, you will love the quality of our facilities and the comfort of our rooms. Our work spaces, combine technology and modularity and have everything you need. All the services we offer at our Mercure will mean you have a great stay in the heart of Reims. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, ACCOR, Travelocity and Booking.com so you can book your Mercure Reims Centre Cathedrale reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Mercure Reims Cathedrale Hotel Reims
Accor Reims Cathedrale

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing