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“a real treat” 5 of 5 bubbles
Review of Mercure Reims Centre Cathedrale

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Mercure Reims Centre Cathedrale
Ranked #15 of 69 Hotels in Reims
worcestershire
Level Contributor
160 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
“a real treat”
5 of 5 bubbles Reviewed February 5, 2013

A great hotel, the rooms are very smart and a good size. The bathrooms are really exceptional. Looked at the restaurant and it looked very smart and at a reasonable price (will try it next time I am here). Reception staff are very good and it’s a great location for the town. It has its own underground parking as well. ‘Will be back!’

  • Stayed January 2013, traveled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank whitby_rob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maxime D, Responsable réception at Mercure Reims Centre Cathedrale, responded to this review, February 6, 2013
Dear Sir,

Thank you for your message which encourages us to continue our efforts.
Our hotel is completely renovated and now we have just get a new classification in the 4 stars category.
Hoping to welcome you soon in our establishment.

Sincerely.

Maxime DEZ
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,189 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (65)
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English first
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed January 30, 2013

Recently refurbished hotel, a little further form the station than I'd anticipated.
Interior was really nice.
Receptionist Anne-Sophie was brilliant, solving the one piece of my tourism jigsaw I had been unable to arrange.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Dafydd B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zurich, Switzerland
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed January 6, 2013

I stayed here just for one night. I booked a room with a cathedral view which was located on the top floor, the room was very modern and did have a lovely view. The bathroom was a bit on the small side but this is a minor point, otherwise I was very happy with the room and the location of the hotel which seemed to be in easy walking distance from the cathedral and the town centre.

Would not hesitate to come back.

Room Tip: Book a room with cathedral view
See more room tips
  • Stayed January 2013, traveled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Suzanne E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luxembourg
Level Contributor
55 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed January 1, 2013

When on a family trip, we booked the Mercure Reims Cathedrale, just because it was centrally located and a very good deal.

All our expectations were exceeded: Despite being built with sometimes too obvious concrete blocks, the hotel has a colourful decor all in purple variations, which gives it both a warm and trendy atmosphere. The furniture is of good quality, modern and fits perfectly.

The staff at the front desk (Daniella, amongst others) were helpful, professional and made us feel almost at home. Added value: we received free bottles of water and cereal bars as a welcome gift.

The room we had was in excellent condition: no scratched wall or door, clean carpet, very nice and comfortable bed, largeTV screen. WI Fi in the room worked fine. The bathroom, though small, gave us full satisfaction.

We also dined there and were happy with the food. The restaurant staff was extremely nice, pro-actrive with our three year old child, checking our satisfaction, interacting with us in small chat.

The evening bartender was sincerely friendly, discussing family matters in a light, non intrusive nor disturbing manner. He presented the chosen Champagne sorts in a professional way and ensured our satisfaction too.

The breakfast buffet was very nice. There was a wide choice, enough to make any diet restriction, even with organic items. The staff, though nice and professional, was not as friendly as the evening staff, but we never felt like we disturbed them.

The only negative issue: the airco/heating system heated up the roomp so much we had problems falling asleep the first night. It went better the second night as we were explained that we simply needed to stop it to cool the room.

  • Stayed December 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Spikyf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
555 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 237 helpful votes
4 of 5 bubbles Reviewed December 31, 2012 via mobile

Modern hotel in a very good position, opposite a canal for good walks, and a stroll from the cathedral. Very clean with everything you need for an overnight stop. Excellent buffet breakfast. Will definitely return when in Reims again.

Stayed March 2012
Helpful?
1 Thank Fueng2768
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
28 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
2 of 5 bubbles Reviewed December 30, 2012

We stay here as a halfway point from London to the South of France as there does not seem to be anywhere else with locked parking. It's very convenient if you have a loaded car as there is a secure underground garage. The rooms have been recently upgraded with a rather ghastly purple plastic decor of what appears to be giant balls of fruit....even as part of the bedhead. The room that we were assigned had absolutely no table space to work apart from a strange almond-shaped affair which could barely carry a small laptop - if you removed it from it's place beside the bed. No storage anywhere for several suitcases and barely room to swing a cat. There is a kettle to make tea but we were provided with two nasty paper cups in which to make it, along with two sticks of balsa wood to stir it. Forget having a second cup! The kettle is fixed into a plastic tray and access is difficult with paper cups and tea bag containers in the way. The fridge looks a good size until you open the door and find a tiny room bar with no freezer compartment. It contained a complimentary bottle of water which was useful.
The light switches were impossible to find - especially beside the bathroom...(remember when getting up in the night, otherwise you will be stumbling around for half an hour).
The shower is a one-piece plastic affair (like everything else in the room) that does not stop the water from soaking the floor and the glass panel features more of those giant purple fruits. Beware trying to fit two people into the bathroom...the position of the toilet in such a tiny space means some badly bruised knees!
The bar was being renovated so we were seated near the checkout on some garish chairs more suited to teenage quarters than a reminder that you are in the Cathedral city of Reims.
The restaurant has elegantly concocted meals which look tasty from the menu but have either been warmed from frozen or have been sitting around for 8 hours. So... .edible, but could be so much better. Breakfast on the other hand is a buffet with a good choice of freshly cut fruit and cold meats along with the usual hot food, pastries and breads.
We will probably stay here again for the convenience only. The new room decor is truly ghastly but since we only stay for one night, it's bearable. I would advise the management to throw out the horrid paper cups. For the price, a decent china mug should be provided.

  • Stayed December 2012, traveled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank Castelet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Mercure Reims Centre Cathedrale

Property: Mercure Reims Centre Cathedrale
Address: 31 boulevard Paul Doumer, 51100, Reims, France
Location: France > Grand Est > Marne > Reims > Hincmar
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#7 Luxury Hotel in Reims
#8 Business Hotel in Reims
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Reims Centre Cathedrale 4*
Number of rooms: 130
Official Description (provided by the hotel):
Our 4-star hotel is ideally located just a short distance from Notre Dame Cathedral, a gem of Gothic artwork, and the congress center. Whether you're on a business trip or a family vacation, you will love the quality of our facilities and the comfort of our rooms. Our work spaces, combine technology and modularity and have everything you need. All the services we offer at our Mercure will mean you have a great stay in the heart of Reims. ... more   less 
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Also Known As:
Mercure Reims Cathedrale Hotel Reims
Accor Reims Cathedrale

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