When on a family trip, we booked the Mercure Reims Cathedrale, just because it was centrally located and a very good deal.
All our expectations were exceeded: Despite being built with sometimes too obvious concrete blocks, the hotel has a colourful decor all in purple variations, which gives it both a warm and trendy atmosphere. The furniture is of good quality, modern and fits perfectly.
The staff at the front desk (Daniella, amongst others) were helpful, professional and made us feel almost at home. Added value: we received free bottles of water and cereal bars as a welcome gift.
The room we had was in excellent condition: no scratched wall or door, clean carpet, very nice and comfortable bed, largeTV screen. WI Fi in the room worked fine. The bathroom, though small, gave us full satisfaction.
We also dined there and were happy with the food. The restaurant staff was extremely nice, pro-actrive with our three year old child, checking our satisfaction, interacting with us in small chat.
The evening bartender was sincerely friendly, discussing family matters in a light, non intrusive nor disturbing manner. He presented the chosen Champagne sorts in a professional way and ensured our satisfaction too.
The breakfast buffet was very nice. There was a wide choice, enough to make any diet restriction, even with organic items. The staff, though nice and professional, was not as friendly as the evening staff, but we never felt like we disturbed them.
The only negative issue: the airco/heating system heated up the roomp so much we had problems falling asleep the first night. It went better the second night as we were explained that we simply needed to stop it to cool the room.
- Official Description (provided by the hotel):
- Our 4-star hotel is ideally located just a short distance from Notre Dame Cathedral, a gem of Gothic artwork, and the congress center. Whether you're on a business trip or a family vacation, you will love the quality of our facilities and the comfort of our rooms. Our work spaces, combine technology and modularity and have everything you need. All the services we offer at our Mercure will mean you have a great stay in the heart of Reims. ... more less
- Reservation Options:
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- Also Known As:
- Mercure Reims Cathedrale Hotel Reims
- Accor Reims Cathedrale