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“A fantastic stay”

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Novotel Suites Reims Centre
Ranked #5 of 68 Hotels in Reims
Certificate of Excellence
Reviewed June 16, 2013

I stayed here with the family in June and thought had a brilliant stay. The breakfast was great - we really enjoyed the options and there was something for everyone. The suite box had loads of movies on for the kids and adults alike. The room layout was brilliant - lots of space. The service was brilliant - they accommodated my request for a room facing the railway for a train mad 4 yr old. True it was a bit awkward having to go under the station to reims but not a big hassle. We also discovered the tram that dropped you at the end of the road. All in all an exceptionally good hotel for a family and reccomended.

  • Stayed: June 2013, traveled with family
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Review collected in partnership with Accorhotels.com
1  Thank Kayds70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SNREIMS, Responsable réception at Novotel Suites Reims Centre, responded to this reviewResponded June 17, 2013

Dear Guest,

Thank you very much for your nice comments on our hotel : I will be very glad to share it with my team.
We are looking forward to welcoming you again to Suite Novotel Reims.

Best regards.

Sébastien.
The Front Desk.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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359 - 365 of 1,331 reviews

Reviewed June 10, 2013

We stayed at the hotel for one night as we made our way south in France.

The reception staff were very helpful and within minutes we were in our room. The carpark, although small, wasnt full so we were able to park our car there. The station car park was only a minute or so away so it wouldnt have been a problem parking there.

The room (not a suite) was spacious and very comfortable. We didnt have breakfast at the hotel as there were quite a few cafes within walking distance.

We took the route via the station to get into the city centre, and it was at most 10 minutes stroll to get to the centre.

Couldnt ask for more really!

  • Stayed: June 2013, traveled as a couple
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1  Thank chaldonian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SNREIMS, Responsable réception at Novotel Suites Reims Centre, responded to this reviewResponded June 11, 2013

Dear Guest,

Thank you very much for your nice comments on our hotel : I will be very glad to share it with my team.
We are looking forward to welcoming you again to Suite Novotel Reims.

Best regards.

Sébastien.
The Front Desk.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 9, 2013

I spent a night in this hotel and I can say it has been a very good experience. It is a typical business hotel, so nothing related to France background. The staff is very polite and available. The room was clean and with all facilities for a comfortable stay. I have found the price a bit high and the hotel shop is too expensive but useful for a quick break. The breakfast was quite expensive as well but rich and with a full range of choice.

  • Stayed: June 2013, traveled with family
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Thank DanielaSaor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SNREIMS, Responsable réception at Novotel Suites Reims Centre, responded to this reviewResponded June 10, 2013

Dear Customers,

Thank you for taking the time to tell us about your experience
Your comments were appreciated by our staff and encouraged all of them to carry on providing such high level of service.
Looking forward to welcoming you again.

Sincerely yours,

Suite Novotel Reims

Sébastien.
The Front Desk.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 3, 2013

Wonderful for 2 adults + 2 children. Spacious room. Positive : tea + caffe + jug kettle + microwave + biscuits + refrigerator wait for us in our room. Co-operative staff. Membership card. Located in near the heart of Rheims, near the train station.

  • Stayed: May 2013, traveled with family
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Review collected in partnership with Accorhotels.com
1  Thank vrakos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SNREIMS, Responsable réception at Novotel Suites Reims Centre, responded to this reviewResponded June 4, 2013

Dear Guest,

Thank you very much for your nice comments on our hotel : I will be very glad to share it with my team.
We are looking forward to welcoming you again to Suite Novotel Reims.

Best regards.

Sébastien.
The Front Desk

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 28, 2013

At around £100 a night during the May bank holiday weekend, this room really was a snip. I will mention all that's good in a moment, but firstly the hotel needs to address the use of the word 'suite' in it's name.

It's a room, nothing more, nothing less. Not a bad size room, not a small one, not a massive one. It's smaller than a $29 roadside motel in the USA. It's quite a bit smaller than a standard Las Vegas hotel room. It's NOT A SUITE.

What's a real shame is when I booked, I was offered a 2nd room at half price for the kids. Seeing as I was booking a suite, this was not needed, Had I booked a room, I would have jumped at this option.

The room and hotel is ultra modern. Anyone who has been on a cruise ship will be familiar with the modular style bathrooms. They are all clean, functional and practical, doing exactly what they should.

Quirky points of note are the bathroom being the other side of the room to the loo. A sliding shutter thing that can be slid across to divide the room, although the divider is see through and sound travels through.

There is also a microwave (the hotel sells ready meals as lacks a restaurant) and a fridge.

The room is very quiet due to the quad glazed windows.

Breakfast was good value at 14 Euros, with kids eating free. For us, we paid just a few pounds extra at the point of booking, so it was a bargain. Excellent choice, all fresh and superb quality.

Wifi is free and worked OK. Parking was only 10 Euro a night, but we were lucky to get a space as the car park was small.

The staff were friendly, helpful and efficient and were all multi lingual. A free travel adapter was also made available when we noticed ours had been left behind.

The hotel is located just the wrong side of the station, but a 6-7 minute walk, via the station will have you in the heart of the Reims restaurant and bar district.

All in all, if you don't need a suite and are willing to sacrifice character for a clean and modern hotel, this may be perfect. Just don't be fooled into thinking you are staying in a suite, and if travelling with kids, consider the half price 2nd room if offered.

Room Tip: Don't expect a suite.
  • Stayed: May 2013, traveled with family
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2  Thank Kingcole1974
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SNREIMS, Responsable réception at Novotel Suites Reims Centre, responded to this reviewResponded May 29, 2013

Dear Customers,

Thank you for taking the time to tell us about your experience

Your comments were appreciated by our staff and encouraged all of them to carry on providing such high level of service.

We are looking forward to welcoming you again and give you in the near future, the opportunity to demonstrate our high standards quality.

Looking forward to welcoming you again.

Sincerely yours,

Suite Novotel Reims

Sébastien.
The Front Desk.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 24, 2013

The hotel was clean enough, but the design was definitely something I have not yet come across. From what I gather, many Novotel designs appear the same. This is precisely how I would describe the room: a lower level cruise ship cabin meets Ikea. I think this is very fitting. Now, there were a couple of very nice touches. The parking is 10 euro a day, but it is right next door and within a secure lot... very convenient. The hotel wireless was free and strong, and they offered Movies for Free on the TV Demand system. It is not really close to the major strip of restaurants and bars, it is a 7-10 minute walk. I wouldn't pay more than $140 a night. I feel like we may have over payed, but we had 3 adults staying... so the break down was decent enough.

  • Stayed: April 2013, traveled with family
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Thank Justin K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SNREIMS, Responsable réception at Novotel Suites Reims Centre, responded to this reviewResponded May 25, 2013

Dear Customer,

Thank you for taking the time to share your experience with the Internet and I am sorry that our hotel did not meet your satisfaction.

We are looking forward to welcoming you again and give you in the near future, the opportunity to demonstrate our high standards quality.

Sincerely,

Suite Novotel Reims
Sébastien.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 22, 2013 via mobile

This hotel came halfway through our holiday of touring round Europe and we were not disappointed. Unfortunately upon arrival there was no space in the hotel car park however the train station car park is literally next door and costs the same and we were able to leave the car there all weekend which was great. Only 18 euros for sat afternoon to mon morning. The front desk staff were very helpful and spoke good english. We were in a room on the 1st floor and it was a huge room. We had a superior double so it had a double and a single bed. There was also a little kitchen area with microwave and fridge. The toilet is in its own little room and the bathroom had a separate shower and bath. Loved everything about this room from the toiletries (bath bomb and exfoliator!) to the free films. After watching tv only in other languages the few weeks before this stay it was great to watch some films in english. There was so much choice and a number of languages to choose from. The location of the hotel was good, only about 10 minutes walk from the centre however there is a train station in between the hotel and the town. During the day, you can cut through the train station and use their underground passage however on a night when the train station is closed you have to walk round and the area doesnt feel the safest. All in all, we really enjoyed our stay here. We didnt have breakfast so cant comment but there is a little shop in reception where you can buy food to have in your room and the ice cream was yummy!

  • Stayed: May 2013
    • Value
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    • Rooms
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Thank blakey0901
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SNREIMS, Responsable réception at Novotel Suites Reims Centre, responded to this reviewResponded May 23, 2013

Dear Customers,

Thank you for taking the time to tell us about your experience
Your comments were appreciated by our staff and encouraged all of them to carry on providing such high level of service.
Looking forward to welcoming you again.

Sincerely yours,

Suite Novotel Reims

Sébastien.
The Front Desk.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Novotel Suites Reims Centre

Address: 1 rue Edouard Mignot, 51100, Reims, France
Location: France > Grand Est > Marne > Reims
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Wheelchair access
Hotel Style:
#2 Family Hotel in Reims
#4 Business Hotel in Reims
#4 Luxury Hotel in Reims
#6 Romantic Hotel in Reims
Price Range: $111 - $196 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Suites Reims Centre 4*
Number of rooms: 80
Official Description (provided by the hotel):
The 4-star Novotel Suites Reims Centre hotel is located in the heart of Reims. The hotel's 80 modern and inviting Suites (323 sq. Ft./30 M²) ensure a comfortable stay. Perfect for a trip to Reims and discover all the UNESCO rated sites and museums nearby. The hotel has a fitness room, Boutique Gourmande open 24/7, a Bar. A free revitalizing session is planned every Thursday evening. Paying outdoor private car park. The Novotel Suites Reims Centre hotel operates a free shuttle service on Tuesdays, Wednesdays and Thursdays (timetable available at reception) so that you can make the most of your evenings in the Boulingrin district and Place d'Erlon. ... more   less 
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Also Known As:
Suite Novotel Reims Centre Hotel Reims

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