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“More of an Ibis suite than a Novotel”

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Novotel Suites Reims Centre
Ranked #6 of 69 Hotels in Reims
Certificate of Excellence
Montreal, Canada
Level Contributor
82 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
“More of an Ibis suite than a Novotel”
Reviewed December 14, 2012

I am a frequent traveler to the Accor hotel chain hotels. I must say that I don't understand why the Novotel brand is associated to this hotel. For me the service and luxury level are more in line with the Ibis brand (not even Mercure).

You are really paying for the large suite more than for the Novotel level of service. Which I did not needed, I wanted a Novotel hotel

The good
- Friendly staff
- Well located within 10 minutes of the historic center
- Close to the train station
- New, clean
- Suite is large and can easily accomodate 4 person in 3 beds
- Free on demand TV films

The bad
- Room is on the cheap side. Modular plastic bathroom and toilet are not even close to the Novotel standard. Cheap furniture, bedding
-WiFi was not making it to my room. Had to go in the corridor
- Can not access my corporate network with the cabled internet service
-View on the trains or on a non descript neighbourhood
- Breakfast is good but selection is basic. Any Mercure or Novotel is better

Room Tip: WiFi do not make it at the end of the corridor Choose a street facing room instead of a tracks faci...
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  • Stayed December 2012, traveled on business
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Pixiematic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
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  • Location
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  • Value
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Traveler tips help you choose the right room.   Room tips (68)
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English first
Paris, France
Level Contributor
150 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed December 10, 2012

I stayed here on a business trip. Hotel offers parking at 10 euro a night. The staff was friendly and informative when asked about places to eat. The location is good as it is within a 3 min walk of the train station and the centre ville is about 5 min walk. The room was clean and included a min fridge, microwave, hot water pot. The bed was comfortable. Free wifi offered though I found it to be a little slow and the connection in my room was spotty. They offered free movies in multiple languages. The breakfast was good and price was reasonable. I recommend staying here if in Reims.

  • Stayed December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank CriscoPhotos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
506 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 200 helpful votes
Reviewed December 9, 2012 via mobile

The Novotel itself is a very good hotel. Very pleasant and spacious.

The breakfast was a unique experience but very good. Whilst compact, the ability to have fresh eggs cooked how you like them is actually very good. (Note for the future, it's simmering water not boiling water, the perfect egg takes a couple of minutes longer than you think.) If bread isn't available, just ask, it seems they don't just bring it out unless asked. Once the major traffic slows, they bring it out on request to stop it going stale. Still not sure about the stewed apples with berry compote.

The shower in our suite gets 11 out of 10. Thinking about it 12 out of 10. -:))

Used the bar a couple of times and our bar staff Hafia couldn't do enough to make our stay enjoyable.

Only issue is the distance from town. While the station is open its 10-15 minutes walk. After 22:30, it becomes a 20 minute hike. While we were there it became very windy and eventually snowed, so the hike became a bit of a chore.

Parking was good for us but there were only 12 spaces in a secure car park for a hotel of 80 or so rooms. I see this as a MAJOR issue during the summer. The hotel should allow booking to avoid disappointment.

Overall, still a 4 but if I could I did an equivalent on the other side of the railway tracks, I would probably choose that?

Stayed December 2012, traveled with family
Helpful?
2 Thank avatar777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stockholm, Sweden
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed December 1, 2012

Stayed here twice in 6 months. Good concept, clean spacious rooms, kitchenette facility (fridge, microwave, tea/coffee, free eco-snacks) good buffet breakfast, easy (pay)parking, friendly staff, self service food/toiletries distributor in lobby. Free wi-fi . Very good value for money for family groups/weekends...

  • Stayed July 2012, traveled with family
    • Value
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    • Cleanliness
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Helpful?
2 Thank sparkyc50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arkansas
Level Contributor
53 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed November 20, 2012

We stayed two nights in October at this hotel. The room was quite large. The bed was great. Very clean room. I found the bathroom a little unusual. It was preformed and just inserted into the rooms. The bathroom was very clean. The room included a day bed that could have been used by a third person.

It was a little walk to the center of town. You had to go through the train station and out the other side to get to the centre. After we walked it the first time, it did not seem so far. We really enjoyed Reims. The cathedral is beautiful. We had some good meals and plenty of great champagne. Would stay in the hotel again.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank Lynda B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Novotel Suites Reims Centre

Property: Novotel Suites Reims Centre
Address: 1 rue Edouard Mignot, 51100, Reims, France
Location: France > Grand Est > Marne > Reims
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Wheelchair access
Hotel Style:
#2 Family Hotel in Reims
#4 Luxury Hotel in Reims
#4 Business Hotel in Reims
#6 Romantic Hotel in Reims
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Suites Reims Centre 4*
Number of rooms: 80
Official Description (provided by the hotel):
The 4-star Novotel Suites Reims Centre hotel is located in the heart of Reims. The hotel's 80 modern and inviting Suites (323 sq. Ft./30 M²) ensure a comfortable stay. Perfect for a trip to Reims and discover all the UNESCO rated sites and museums nearby. The hotel has a fitness room, Boutique Gourmande open 24/7, a Bar. A free revitalizing session is planned every Thursday evening. Paying outdoor private car park. The Novotel Suites Reims Centre hotel operates a free shuttle service on Tuesdays, Wednesdays and Thursdays (timetable available at reception) so that you can make the most of your evenings in the Boulingrin district and Place d'Erlon. ... more   less 
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Also Known As:
Suite Novotel Reims Centre Hotel Reims

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