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“Champagne visit”

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Hotel Ibis Epernay Centre Ville
Ranked #4 of 14 Hotels in Epernay
Reviewed February 19, 2014 via mobile

We moved down to Epernay following two days in Reims visiting champagne houses and walking around the city. The hotel is a little awkward to find but is right in the centre of town and worth the effort. On street parking is easy and available around the hotel. The staff were extremely helpful and the room was small but comfortable with a clean and well appointed bathroom. The many brasseries and boulangeries are within a short walk as is Avenue Champagne. A visit to Maison Paul for breakfast and then the champagne store c-comme is a must with a really helpful owner on Rue Gambetta.

Stayed: February 2014, traveled as a couple
Thank NickKenworthy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ibisepernay, Directeur général at Hotel Ibis Epernay Centre Ville, responded to this reviewResponded February 25, 2014

Dear Guests,

We thank you for the notice more than positive.
Our team will be very happy to receive your encouragement to continue along this path.

Best regards
Christine
Genreral Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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163 - 169 of 661 reviews

Reviewed January 13, 2014

  • Stayed: January 2014, traveled on business
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Review collected in partnership with Accorhotels.com
1  Thank 844JonC
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
ibisepernay, Directeur général at Hotel Ibis Epernay Centre Ville, responded to this reviewResponded January 21, 2014

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Reviewed January 9, 2014

The Ibis Epernay is everything you expect from an Ibis hotel - comfortable, clean and functional. However, the staff were extremely helpful and all spoke good English for those of us who couldn't make ourselves understood! The breakfast was vast with lots of choice. And lots of it! The only reason I have not given 5 stars is the car parking. You are advised to use the car park across the road which is a secure underground public car park. We prepaid our parking when we arrived at the car park, but on leaving the machine couldn't read our ticket and, hence, we were unable to leave. As it was a Sunday there was no staff at the booth and the staff who answered the emergency button didn't really want to know (even when we enlisted the help of a local who spoke perfect English and could understand our problem). It was definitely not a good situation to be in as we had a ferry to catch from Calais.

  • Stayed: November 2013, traveled with friends
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Review collected in partnership with Accorhotels.com
Thank Amanda C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ibisepernay, Directeur général at Hotel Ibis Epernay Centre Ville, responded to this reviewResponded January 13, 2014

Dear Guests,

Thank you for taking the time to give us your opinion about your stay in our hotel.
It is a real pleasure when we read our guests are very enjoy of their stay with us.
About the parking, I will transfer your comment to the City Hall office, as it is thier carpark, I think they should have to know the experience of our guests and by the way, their guests.

Best regards
Christine
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 9, 2014

By staying at the Ibis we saved enough to have a couple of bottles of Champagne with our dinner that evening in Epernay. We had booked a room on a quiet Sunday evening. The staff were helpful and took time to explain the on street parking and made a couple of good local restaurant recommendations. We were happy to pay for the location and were pleased that the bed offered a comfortable night's sleep. We had prepaid through Expedia but they inadvertently tried to get us to pay again on check out - a simple clerical error but somewhat worrying. Ideal central location

Room Tip: Try for a room with a view of the square
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  • Stayed: December 2013, traveled with family
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Thank Equitator
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ibisepernay, Directeur général at Hotel Ibis Epernay Centre Ville, responded to this reviewResponded January 13, 2014

Dear Guests,

We are glad you had a good stay with us and thank you for your comments.
Waiting to welcome you soon, please believe, dear guests, to express our best wishes.

Best regards
Christine
General Manager

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Reviewed December 22, 2013

I stayed here for one evening in Dec 13 and the location of the hotel is really good. The room I stayed in was a bit dated but ok. The breakfast was good and overall happy staying here solely for the location.

Stayed: December 2013, traveled on business
1  Thank Mike R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ibisepernay, Directeur général at Hotel Ibis Epernay Centre Ville, responded to this reviewResponded December 23, 2013

Dear Sir,

We are glad you had a good stay with us and thank you for your comments.
Waiting to welcome you soon, please believe, dear Sir, to express our best wishes.

Best regards

Christine
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 21, 2013

A quiet area but easy to walk to the centre. Room comfortable and very clean. Staff helpful and friendly. Rooms are not huge, but bed comfortable and big. Plenty of hangers. Both bedside lights worked. All in all very good value for the price


  • Stayed: November 2013, traveled as a couple
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    • Cleanliness
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Review collected in partnership with Accorhotels.com
Thank Dee1446
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ibisepernay, Directeur général at Hotel Ibis Epernay Centre Ville, responded to this reviewResponded November 27, 2013

Dear Guest,

Thank you for taking the time to give us your opinion about your stay in our hotel.

My team and I are delighted with your comments and your rating of 5/5.

We are indeed very grateful for your remarks that encourage us to continue our efforts to ensure that we provide the best service our guest are expecting.

Best regards
Christine
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 9, 2013

My husband and I stayed at the Ibis Epernay for 2 nights in October during our 3 week trip around France. It was a last minute booking on what we learned was a public holiday in France and so everything else had already booked up.

Overall, the room was pleasant and good value for money. It is in a great central location, an easy walk to Avenue de Champagne, where all the big champagne houses are, such as Moet & Chandon, Perrier & Joet and Pol Roger, and close to the tourism office where we took a 1/2 day wine tour from. There are also plenty of shops, restaurants, bakeries etc close by. We had a hire car and whilst there is no parking offered by the motel there are metered parking bays close by.

It turned out to be good budget option that allowed us to splurge on the important things, good food and good champagne!

  • Stayed: October 2013, traveled as a couple
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1  Thank Miss_Genki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ibisepernay, Directeur général at Hotel Ibis Epernay Centre Ville, responded to this reviewResponded November 27, 2013

Dear Guest,

Thank you for taking the time to give us your opinion about your stay in our hotel.

We are indeed very grateful for your remarks that encourage us to continue our efforts to ensure that we provide the best service our guest are expecting.

best regards
Christine
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Ibis Epernay Centre Ville

Address: 19 rue Chocatelle | Place Bernard Stasi, 51200, Epernay, France
Phone Number:
Location: France > Grand Est > Marne > Epernay
Amenities:
Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #4 of 14 Hotels in Epernay
Price Range: $73 - $98 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Ibis Epernay Centre Ville 3*
Number of rooms: 65
Official Description (provided by the hotel):
Located in the heart of Champagne vineyards, the Ibis Epernay hotel is ideally located , 800 meters from the Epernay station, 30 km from the TGV Champagne -Ardennes and Reims. The hotel has 65 rooms all equipped with free WIFI , a bar serving snacks and refreshments 24 / 24 . You will find a public parking (free from 7.00 p.m to 9.00 a.m.) and an underground parking (1st hour free)near of the hotel. Epernay is the capital of Champagne and is at the crossroads of the great champagne houses making the reputation of this place (Mercier, Moet & Chandon, Perrier -Jouet and Janisson - Baradon ) . Vary the pleasures , discovering the walking tours or wine courses and cooking (information at the tourist office). ... more   less 
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Also Known As:
Ibis Hotel Épernay
Accor Epernay Centre Ville
Hotel Ibis Epernay Centre Ville France - Champagne-Ardenne

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