Overall it was a pleasant stay however there were a few things that stop me from giving a 4 star rating. Melanie and Melissa were great, very helpful and accommodating. The location is good, walking distance to the train station and Champagne Houses. Our standard room had a bath, but our first morning we ran out of hot water. Internet is free, bed very comfy.
Housekeeping however, let themselves into our room twice, when the "do not disturb" sign was on, without even a knock. Not great since there is another review with the same problem...
Breakfast is on the light side, for 15 Euro you would expect more. The eggs were over-cooked also.
The rooms are noisy, we stayed on the 2nd floor and you can hear the guests above. Floor boards in all rooms make the noise quite loud. You also have to pay 6 Euro if you want to use the coffee machine in the room (???).
Beware any travelers wanting to change money in Epernay - it appears that there are no money changers in this town! Would only recommend a one night stay here, after a couple of Champagne houses and lunch, there isn't much else to do.
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- Also Known As:
- Hotel Jean Moet Epernay, France - Champagne-Ardenne