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“A Champagne Lover's Dream”
Review of Hotel Jean Moet

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Hotel Jean Moet
Ranked #2 of 14 Hotels in Epernay
Certificate of Excellence
Reviewed August 23, 2012

For those visiting the Champagne region of France, Epernay and Hotel Jean Moet provide a perfect place to stay overnight. The Hotel is very clean and has all of the "American" amenities we are used to in the States. The best part about the Hotel is that it has a champagne store/tasting bar under it. I learned more about champagnes during one tasting there than I learned in all of the rest of my travel through the Champagne region. If you go, DO NOT fail to take advantage of the wonderful selection of champagne's in the store or you will regret it. The selection is great and is only trumped by the low prices. Overall, this stop is a must for any Champagne lover.

  • Stayed: August 2012, traveled with friends
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1  Thank 901TIGR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hoteljeanmoet, Réceptionniste at Hotel Jean Moet, responded to this reviewResponded August 28, 2012

Dear 307TIGR,

All the staff thanks you for your nice comment.

We hope to have the pleasure of welcoming you another time in our hotel.

With kind regards,

The reception

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203 - 209 of 472 reviews

Reviewed August 22, 2012

We got to Epernay about 8pm and ended up spending about 15 minutes trying to figure out how to get inside as the doors were locked! We did eventually find a little intercom button on the outside gate (not on the locked door but outside the opened gate!).
Once we managed to get inside, we loved the rest of the experience. The room was charming and clean (tho the floor was a bit sticky). The hotel is centrally located. The receptionist was extremely helpful.

  • Stayed: August 2012, traveled as a couple
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Thank tetua
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hoteljeanmoet, Réceptionnsite at Hotel Jean Moet, responded to this reviewResponded September 28, 2012

Dear tetua,

All the hotel's staff thanks you for your comment.

The door is close at 8.00 p.m for security reasons, so if you don't have the card of the room you have to ring the bell that is on the gate.

We hope to welcome you an other day in our hotel!;

With kind regards,

The reception

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Reviewed August 17, 2012

Nice small hotel in a great location, but parking is difficult. Great place to stay if you are interested in Champagne tasting and tours through House of Moët. Overall a pleasant hotel in perfect area for a pleasant stroll up Avenue de Champagne.

Room Tip: Would be worth upgrading to best room.
See more room tips
  • Stayed: May 2012, traveled as a couple
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Thank 255100Michele
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hoteljeanmoet, Responsable réception at Hotel Jean Moet, responded to this reviewResponded August 18, 2012

Dear Guests,

We inform you that there is a city parking "Esplanade Charles de Gaulle" at 50 meters from the hotel where our guests can park. This parking is really big where it is easy to park. This parking is also secure by the police.

We are really sorry for this inconvenience.

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Reviewed August 13, 2012 via mobile

If you are looking for a nice hotel close to Avenue de Champagne, this is a great choice!

The rooms are nice, the staff friendly and helpful. There are also several good restaurant in the vicinity, just ask the guys at the hotel.

  • Stayed: July 2012
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Thank Jesper G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hoteljeanmoet, Réceptionniste at Hotel Jean Moet, responded to this reviewResponded August 28, 2012

Dear Jesper G,

All the hotel's staff thanks you for your lovely comment.

We are glad that you had a great stay with us.

With kind regards,

The reception

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Reviewed August 9, 2012

Fantastic place, I stayed with my wife for three nights early july and had a wonderful time, very helpful staff, the room was fantastic, would highly reccomend, the champagne bar below was also great. Overall a great place to stay and positioned well in Epernay, only a 2min walk to Moet, Perrier Jouet and Pol Roger.

  • Stayed: July 2012, traveled as a couple
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2  Thank JF0g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hoteljeanmoet, Receptionniste at Hotel Jean Moet, responded to this reviewResponded August 28, 2012

Dear JF0g,

We thank you very much for your nice comment.

We hope to have the pleasure of welcoming you another time in our hotel.

With kind regards,

The reception

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 7, 2012

While in Epernay, in Champagne region and at guidance of Rick Steve's recommendation, we stayed one night. On arrival, we were allowed inspection of the rooms, which met inspection. Afterwards, we requested ice for our champagne to cool down which by the way was purchased just downstairs yet was only given two hanfuls of ice. After traveling and touring for the day it would be nice to be able to chill down a nice bottle for relaxiation. Otherwise, Melanie the front dest receptionist was sweet, friendly and attentive to our needs.

Stayed: August 2012, traveled with family
Thank L B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hoteljeanmoet, Responsable réception at Hotel Jean Moet, responded to this reviewResponded August 9, 2012

Dear guests,

We thank you very much for taking of your time to post a nice comment.

All the staff is really pleased that you enjoyed your stay with us.

We hope to welcome you another time at Hotel Jean Moet & Spa.

Yours sincerely,

La réception

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Reviewed August 5, 2012

The room was immaculate, the bed was very comfortable.The receptionist was extremely helpful with local information recommending one of the best restaurants we have EVER been to Les Berceaux. The only negatives were as we were on second floor you could hear noises from up stairs and nobody explained the room details or showed us to our rooms, simply gave us our entry cards. The timber at the end of the bath seemed very out of place in such a well finished bathroom. When I enquired about spa services , advised that beautician was on holiday.
I would return because of cleanliness, location and comfort.

  • Stayed: August 2012, traveled with friends
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Thank BrisbaneRuby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hoteljeanmoet, Responsable réception at Hotel Jean Moet, responded to this reviewResponded August 7, 2012

Dear guests,

We thank you very much for taking of your time to post a comment.
We note your comments regarding noise in the room. We chose to put the real parquet in all rooms for hygienic reasons, the downside is the cracking of the boards we are trying to mitigate by equipping the rooms better..
Effectively our beautician is on vacation 15 days it is the law in France.

We hope to have the pleasure of welcoming you an other time in our hotel, without any problem.

With kind regards,

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Additional Information about Hotel Jean Moet

Address: 7 rue Jean Moet, 51200, Epernay, France
Phone Number:
Location: France > Grand Est > Marne > Epernay
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 14 Hotels in Epernay
Price Range: $165 - $272 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Jean Moet 4*
Number of rooms: 12
Reservation Options:
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Also Known As:
Hotel Jean Moet Epernay, France - Champagne-Ardenne

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