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“Excellent Stay”
Review of Hotel Jean Moet

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Hotel Jean Moet
Ranked #2 of 14 Hotels in Epernay
Certificate of Excellence
Washington DC, District of Columbia
Level 4 Contributor
38 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Excellent Stay”
Reviewed November 19, 2011

Excellent room, location and service. Breakfast can be better. One of the few places where you can't get a cappuccino!

  • Stayed November 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dev G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hoteljeanmoet, Réceptionniste at Hotel Jean Moet, responded to this review, November 27, 2011
Dear Dev G,

We thank you for your comment. We hope to have the pleasure of welcoming you an othe rtime in our hotel,

With kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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457 reviews from our community

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    19
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (69)
Date | Rating
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  • Dutch first
  • English first
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  • German first
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English first
Moscow, Russia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 13, 2011

Fantastically beautiful hotel with beautifully decorated spacey rooms, very friendly and sincerely helpful staff. Luxury but not over-pretentious. Every minute in this hotel you enjoy it, be it the truly French tasty breakfast with fresh croissants, a glass of Champagne in the bar (they have great choice!) or just relaxing in your room... Perfect location: all the sights to visit in Epernay are just around, most of the best restaurants to be in in Epernay are 5-10 minutes walking from the hotel.
For sure we shall come back to stay there again!

Room Tip: Salmantasar room had both shower cabin & a bath, very spacey.
See more room tips
  • Stayed November 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank andrey_n_korshunov
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hoteljeanmoet, Responsable réception at Hotel Jean Moet, responded to this review, November 14, 2011
Dear Guest,

We thank you for taking of your time to post such a beautiful comment. We are pleased to know that you appreciate your stay with us.

It will be with pleasure that we will welcome you again in our hotel.

Yours sincerely,

All the staff Jean Moët
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Belgium
Level 6 Contributor
146 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed November 8, 2011

we had a very nice room, the staff was extremely friendly and helpful, it's perfectely located to visit the big champagne houses in Epernay, the breakfast is very good (15 euro pp)

  • Stayed October 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RosalindaBelgium
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hoteljeanmoet, Responsable réception at Hotel Jean Moet, responded to this review, November 10, 2011
Dear guests,

We thank you very much for taking your time posting a very nice comment on our hotel.

All the staff is really pleased you enjoyed your stay.

We hope to welcome you another time at Hotel jean Moet.

Yours sincerely,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vilnius, Lithuania
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed November 3, 2011

Good value for money in the centre of Epernay. Renovated. Close to restaurants, Champagne avenue, Theatre restaurant, good parking. Quite nice breakfast if comparing french breakfast standart.

  • Stayed November 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Aja-Boutique
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hoteljeanmoet, Receptionniste at Hotel Jean Moet, responded to this review, August 28, 2012
Dear Aja-Boutique,

All the staff of the hotel thanks you for your nice comment.

We hope to have the pleasure of welcoming you another day in our hotel.

With kind regards,

The reception
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level 2 Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed October 30, 2011

We had such a lovely stay in Epernay! The hotel was very quirky and the hotel staff were so friendly and helpful! I would recommend this to everyone, perfect location right next to excellent restaurants and most importantly the champagne houses!

Room Tip: I would say the top floor is best if you are not so tall but I loved the beams!
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  • Stayed October 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Holly T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hoteljeanmoet, Réceptionniste at Hotel Jean Moet, responded to this review, October 31, 2011
Dear Holly T,

All the hotel's staff thanks you for your lovely comment. We are glad that you had a great stay with us.

We hope to have the pleasure of welcoming you another time in our hotel,

With kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oosterzele-Belgium
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed October 23, 2011

We stayed at the Hotel with a group and had a good time. Friendly staff. New and clean rooms. Amenities super! Hairdryer and coffee (Nespresso) in rooms. Minor point: the isolation of the doors and walls. TV noise could be heard. We had a good night's sleep though. Breakfast was ok. Location in the middle of Epernay close to everything.

  • Stayed October 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank VdK-ers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hoteljeanmoet, Receptionnsite at Hotel Jean Moet, responded to this review, August 28, 2012
Dear VdK-ers,

All the staff of the hotel thanks you for your comment.

We are working to resolve the porblem about the noise.

We hope to have the pleasure of welcoming you another day in our hotel.

With kind regards,

The reception
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Konstancin
Level 6 Contributor
289 reviews
133 hotel reviews
common_n_hotel_reviews_1bd8 279 helpful votes
Reviewed October 20, 2011

Our top floor suite was in the rafters and over 50% of the floor space was unusable due to ceilings or beams being below 5 feet 6 inches high. Literally I had to crawl to get out of the bed and to the bath room.

If I were 5 foot high many of the spots in this room would be OK but I am 6 foot and much of the room was off limits to me.

My wife my son and I all hit our heads on the beams several times and it hurt.

So do NOT book this room if you are tall. Lower floor rooms are supposed to have normal ceiling heights but are not suites. The only suite is on the top floor and has these problems.

Otherwise the Hotel staff were friendly and the breakfast was better than most in France. The location was good for exploring Epernay.

  • Stayed October 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank TravellerPoland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hoteljeanmoet, Receptionniste at Hotel Jean Moet, responded to this review, August 28, 2012
Dear Travellerpoland,

All the staff of the hotel thanks you for your comment.

We are sorry that you didn't like the suite and that your hurt yourself

We hope to have the pleasure of welcoming you another day in another room in our hotel.

With kind regards,

The reception
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Jean Moet

Property: Hotel Jean Moet
Address: 7 rue Jean Moet, 51200, Epernay, France
Phone Number:
Location: France > Grand Est > Marne > Epernay
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 14 Hotels in Epernay
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Jean Moet 4*
Number of rooms: 12
Reservation Options:
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Also Known As:
Hotel Jean Moet Epernay, France - Champagne-Ardenne

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