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“reservation not honored”

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Au Relais Saint Eloi
Ranked #9 of 88 Hotels in Tours
A TripAdvisor Member
“reservation not honored”
1 of 5 bubbles Reviewed June 20, 2005

After flying to CDG and taking the TGV to Tours we walked to the hotel to find they had not honored our reservation for two rooms booked through Hotels. In their defense they did find us another hotel, BUT only upon our forceful insistence and at a cheaper hotel, though a more central location. They were not at all apologetic- in fact they had a bad attitude. I think the only reason they helped us at all was because I wasn't going anywhere until they did and they had already recieved PAYMENT for the rooms. Book at your own risk.

Stayed June 2005
Helpful?
8 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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276 reviews from our community

Traveler rating
    49
    141
    57
    12
    17
See reviews for
56
107
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51
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
san juan, puerto rico
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
2 of 5 bubbles Reviewed October 16, 2003

We stayed at this hotel on Sept. 30, 2003. We found out that this hotel was not in the center of the city as we had expected. The surroundings of the hotel were not that great either- it is next door to a gas station. The room was fairly sized and clean. The personnel at the hotel was not too nice- hardly spoke to the clients. We do not recommend this hotel due to the distance from the town center and the service we received.

Helpful?
9 Thank rosema07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Au Relais Saint Eloi

Property: Au Relais Saint Eloi
Address: 8 rue Giraudeau, 37000, Tours, France
Phone Number:
Location: France > Centre-Val de Loire > Loire Valley > Tours
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #9 of 88 Hotels in Tours
Price Range (Based on Average Rates): $
Hotel Class:3 star — Au Relais Saint Eloi 3*
Number of rooms: 56
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotwire, Hotels.com, Orbitz, TripOnline SA, Priceline and HotelQuickly so you can book your Au Relais Saint Eloi reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Relais Saint Eloi Tours

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