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All reviews great location train station loire valley tourist office pleasant stay lovely hotel excellent breakfast per day good size underground parking three nights street noise centre of town south of france chateaux amboise tgv
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Reviewed March 22, 2019

Wonderful stay. I'd booked the room for a day late as well (moron) and the staff were able to sort this out with minimum fuss. Great stuff.

Room was great. Bags looked after on the last day while we explored and waited for a train.

Date of stay: March 2019
  • Trip type: Traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Review collected in partnership with this hotel
Thank GrandTour22577913172
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandHotelTours, réception at Grand Hotel de Tours, responded to this reviewResponded March 25, 2019

Good Afternoon

Thank you so much for your comment
We hope to see you soon

Best regards
Gladys

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 13, 2019

The staff were friendly and the room was lovely. Breakfast was nice and the location is unbeatable. We had a circular shaped bedroom which was really different. There was a little noise from the street but nothing that ear plugs couldn’t fix.

Date of stay: January 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Wander22207609945
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandHotelTours, Directeur général at Grand Hotel de Tours, responded to this reviewResponded January 14, 2019

Thank you so much for sharing this review.

Hope to welcome you again.
Best regards,
Mélanie Chartier

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Reviewed November 4, 2018

Horrible, the worst hotel ever.We booked the hotel by online site and in the photos it looked renovated and good looking. When we arrived nothing had to do with the photos, room over 40's, dirty, with cobwebs, mold on the cushions, horrible smell, holes in the carpets. We came away, we could not sleep in that place, we lost the € 100 paid and we did not take the breakfast, we ended up staying for the same price at the next Novotel which was renovated and is spectacular.

Date of stay: November 2018
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank Nomad257297
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandHotelTours, Directeur général at Grand Hotel de Tours, responded to this reviewResponded November 5, 2018

Dear Sir, Madam,

I am sorry but I think you rated the wrong hotel! The hotel was built in 1927 but all the rooms have been renovated. None of the room has holes in the carpets or mold on the cushions and all the bathrooms have less than 5 years.

Could you please take away this false commentary?

Best regards
Mélanie Chartier
General Manager

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Reviewed November 4, 2018

We had great stay. The junior suit fit perfectly our needs (2 adults and 3 kids). Room is very cosy and bathroom is big and comfort.Breakfast is great. Missing only vegetables. Hotel team are very helpful and show good hospitality.Location is perfect - centre of town and great point to explore the loar valley.

Date of stay: November 2018
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Road10426700853
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandHotelTours, Directeur général at Grand Hotel de Tours, responded to this reviewResponded November 5, 2018

Thank you so much!

Hope to welcome you again
Best regards,
Mélanie Chartier
General manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 2, 2018

Cosy old hotel, with good location, close to the central station. The hotel needs a restauration, but breaths the atmosphere of the old days. The service is excellent! Question: is it safe when there is a fire? (Especially on the 4th close?)

Date of stay: November 2018
  • Trip type: Traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Explorer35610422730
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandHotelTours, Directeur général at Grand Hotel de Tours, responded to this reviewResponded November 3, 2018

Dear guest,

Thank you for this review.
I am quite shocked our your question for fire. We have an inspection every 5 years and comply to every lawful requests for security : fire alarm, fire extinguishers, special trainings, fire exits... We garantee safety for all our guests. Years ago, an unconscious guest set his room on fire and everybody was fine.
I understand that the old-fashioned hotel can appear less safe but this is surely not.

Best regards
Mélanie Chartier
General manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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