I stayed here for four nights. The staff were friendly and everything was okay in the first two nights. The shower was very weak but then I thought it was like a budget hotel so I shouldn't ask for too much.
Problems came on the third night. When I was taking my shower with shampoo all over my head, there was suddenly no hot water and after a while the shower just kind of got detached and came flying towards my face. Putting up with the cold water I complained to the hotel and I was told the problem would be fixed tomorrow.
The forth night, the light on the ceiling didn't work and the room was kind of dark. I told the reception and was told the problem would be fixed when I was out. But when I returned nothing was changed, so I went the reception again and I was told the guy didn't find any problem and the receptionist couldn't be bothered to ask me for clarification when she saw me returning. Anyway I took the guy to my room to have a look, but was told he couldn't fix the problem because he didn't
know which switch controlled the light. I honestly didn't see the relevance to changing a light bulb to the switch but since he said there was nothing he could do, I had to stay in the dark for one night.
Maybe it was my bad luck? I don't know. I think the staff were generally helpful people but the last two nights freaked me out.
- Official Description (provided by the hotel):
- The Grand Hotel of Tours has been built in 1927 by the famous architect Maurice BOILLE and the decorator internationally Pierre Chareau. He has recently renovated, the hotel benefits of a contemporary decoration inspired of an Art Déco style of the 30’s.Ideally and strategically situated in the heart of the center of Tours, to 2 minutes walk of center Tours station of the Palais des Congrès of Vinci, Roman historical district and Cathedral which occur near to the hotel.The rooms are spacious, decorated, conditioned equipped of a TV satellite, a free access to Internet and services offered.The hotel is equipped with all the comfort to make your stay enjoyable. ... more less
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- Also Known As:
- Best Western Tours
- Tours Best Western