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“a good hotel on the outskirts of Tours”
Review of Mercure Tours Nord

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Mercure Tours Nord
Ranked #7 of 88 Hotels in Tours
Certificate of Excellence
London
Level 6 Contributor
360 reviews
111 hotel reviews
common_n_hotel_reviews_1bd8 270 helpful votes
“a good hotel on the outskirts of Tours”
Reviewed June 15, 2014

It is a new hotel nicely furnished, a good bedroom (room 424), nice outlook, reasonable breakfast – but the hotel is stuck in the middle of nowhere. The bathtub is only suitable for people under 4 feet 6 inches (1.5 metres) tall; apart from that it’s a small but nice bathroom. The best feature and full credit to Mercure, they have a second door to eliminate noise from the corridor so that you can get a quiet and thus good nights’ sleep. The only feature I didn’t appreciate was that I cut the upside of my foot on the very sharp edge of the table leg; fortunately I had a plaster, this was a table that served the purpose but unless Mercure take action I won’t be the last person to cut their foot; The razor sharp edge is an exceptionally poor quality finish and should have been identified as a problem months ago; I still have a scar a month later. I was not able to get the rain-forest shower to work. Excellent staff. Other than the poor location and unfinished table it would score 9 out of 10.

  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
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Helpful?
1 Thank SeriousTraveller01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PCordier-Directeur, Directeur général at Mercure Tours Nord, responded to this review, July 3, 2014
Dear Sir, We thank you for having taken time to post your comment concerning your stay in our establishment. We understand your point of view on our localization. We confirm you that this last one is indicated on all our Internet sites. Furthermore, it makes the hotel accessible by the various motorway axes, as well as with regard to the numerous places of interest of the region. Concerning the incident with the table, our technician checked and did not notice abnormalities on this last one. To end, we inform you the reception is available 24 hours to help you with all the equipments of the room, or to resolve any problem. We hope we'll have the pleasure to welcome you again soon. Kind regards.
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
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Barcelona, Spain
Level 6 Contributor
797 reviews
162 hotel reviews
common_n_hotel_reviews_1bd8 428 helpful votes
Reviewed June 13, 2014

5 minutes from main roads on the edge of a commercial area. Modern, clean, efficient, chic and well run. Really helpful and friendly staff. Typical Mercure rooms - comfortable and stylish... Good value. Location not good for the city but that's not really why you would stay here. Good restaurant and food - in general - very good. Nice breakfast.

  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AJCG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PCordier-Directeur, Directeur général at Mercure Tours Nord, responded to this review, July 3, 2014
Dear Sir, Madam, we thank you for your great comment and we are very pleased to read that you were “seduced” by all the services of our establishment. Your satisfaction is our reward. Kind regards.
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Bradenton, Florida
Level 6 Contributor
101 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed June 13, 2014

Nice hotel for a short visit. Pool is good. Pleasant reception staff.
Poor buffet breakfast. Very limited selection of food.
Food items are not replenished when emptied
Location is in the center of the main area.

  • Stayed June 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank scuba077
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PCordier-Directeur, Directeur général at Mercure Tours Nord, responded to this review, July 3, 2014
Dear Sir, Madam, all the staff of the hotel thank you for this positive comment. We are sorry that the buffet didn’t meet your expectation. We try to propose a lot of different products, regarding the Mercure Standards, and the local production, and to replenish the buffet as often as possible. Be assured that the necessary corrective measures have already been taken to earn your trust when you next stay with us. Best regards.
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London
Level 6 Contributor
137 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed May 27, 2014

Novotel is our preferred brand when we travel as a family (2 adults and 2 children aged 6 and 8) but this Mercure is OK. Friendly staff, rooms a but small for 4 but at least they do not limit occupancy to 3. Friendly staff, not too far from the motorway and close to lowcost petrol station and supermarkets. Nothing special but I would come back here again, really 3.5 stars if I had the option.

  • Stayed April 2014, traveled with family
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank LondonTelegramSam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PCordier-Directeur, Directeur général at Mercure Tours Nord, responded to this review, June 2, 2014
Google Translation
Bonjour Madame, Monsieur. Nous souhaitons vous remercier pour ce commentaire. En effet, nos chambres de 24 m² sont équipées pour recevoir des familles. Toute l’équipe de l’hôtel sera heureuse de vous accueillir lors de votre prochain séjour au Mercure Tours Nord. Sincères salutations
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Orlando, Florida
Level 4 Contributor
33 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed May 26, 2014

This small hotel exceeded our expectations. Rooms were comfortable and very clean and modern. The hotel overall provides great value for a rate of €109 a night. But what was most surprising was their fantastic restaurant which serves food worth of a Michelin award.

We ate there two nights in a row, and both times the "menu of the day" was superb. The entrees presentation was beautiful and the food was delicious. By far the best meals we had in over 10 days in France.

I highly recommend this property if you are staying the Loire Valley, Tours region. Worth every penny.

  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Edme D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PCordier-Directeur, Directeur général at Mercure Tours Nord, responded to this review, June 2, 2014
Dear Sir, Madam, We are honored to read your comment. Our main goal is to make your stay unforgettable, and all the services of the hotel work, with passion, for that. Kind regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mercure Tours Nord

Property: Mercure Tours Nord
Address: 11 rue de l Aviation, 37100, Tours, France
Phone Number:
Location: France > Centre-Val de Loire > Loire Valley > Tours
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Tours
#3 Family Hotel in Tours
#3 Luxury Hotel in Tours
#5 Business Hotel in Tours
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Tours Nord 4*
Number of rooms: 93
Official Description (provided by the hotel):
Located in a quiet district only ten minutes from the city centre and the airport, the hotel Mercure Tours Nord offers spacious, air-conditioned rooms. In he heart of the Loire valley, this modern hotel combines the practical with the enjoyable. Workingseminars and family leisure breaks. But whether you're travelling on business or for pleasure, enjoy a moment of peacefulness. At the end of the day, enjoy a meal on the restaurant terrace, in green surroundings. ... more   less 
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Also Known As:
Mercure Tours Nord Hotel Tours
Accor Tours Nord

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