Yes the service is slow but we thought that appropriate for this style of restaurant. The food was incredible...my only complaint was that the batter on one dish was slightly too oily and not light like it should be. We had a 10 year old with us and he choices were lovely and he also got offered the aperitifs tasters that we were. That was a nice touch. The cheese choices are spectacular and I enjoyed the suggested Pre dinner sparkling rose. We intended to eat the Formula but were beaten after a few courses so I can't comment on deserts except to say that those I saw served were presented beautifully. This is not a cheap place but ti delivered. If we were in Chinon again we would certainly revisit for a treat night out.