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“Poor value”

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Ibis Budget Chartres
Ranked #21 of 26 Hotels in Chartres
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384 reviews from our community

Traveler rating
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    122
    68
    30
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
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  • English first
  • French first
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English first
Birmingham, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 3, 2013

Poor location and hard to find. Surrounding area is not good for food unless your tastes run to pizza or burgers. Booking breakfast is essential and the breakfast was decent value. The secure parking is very good.

In the hotel itself, there were no lifts - this was not mentioned on the booking site and was a problem for my elderly mother. The hotel stank of smoke including our non-smoking room. The door locks were fiddly and hard to work and the hotel was noisy and not conducive to a good sleep. I have never encountered a hotel before where I had to make up my own bed (on both the outward and return journeys!) But beyond that was the poor attitude of the receptionist. She seemed never to have encountered the concept of customer service and managed to be unhelpful in two languages while at the same time conveying her intense dislike of her job.

I would not stay here again, preferring to spend the extra money for better service.

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
1 Thank J0sie999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Great Bardfield, United Kingdom
Level Contributor
90 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 170 helpful votes
Reviewed May 31, 2013

This is possibly the worst hotel I have ever stayed in. Its location is convenient, and it does have parking. However, that is where the positives end. The girl on reception was actually sitting in the breakfast room texting when we arrived. She was sullen and moody and obviously cross that she had been interrupted. Our room was close to Reception and consequently noisy. You could hear all conversations in reception, plus the people next door snoring, etc. The room stank of smoke. The beds were narrow and very hard. There was barely room to turn round. Worst of all, the water was cold when we arrived, and was cold when we left. The man on reception next morning was at least apologetic. However, a refund would have been more appropriate. Never again.

Room Tip: Don't stay here, but if you do, get a room well away from Reception.
See more room tips
  • Stayed May 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Nessie P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Ibis Budget Chartres

Property: Ibis Budget Chartres
Address: La Rocade Sud - Station Total | Avenue Francois Arago, 28000, Chartres, France
Location: France > Centre-Val de Loire > Loire Valley > Chartres
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #21 of 26 Hotels in Chartres
Price Range (Based on Average Rates): $
Hotel Class:2 star — Ibis Budget Chartres 2*
Number of rooms: 48
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