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“Serviceable”

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Hotel des Poemes de Chartres
Ranked #9 of 26 Hotels in Chartres
Big Rapids, Michigan
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Serviceable”
3 of 5 bubbles Reviewed July 9, 2013

This hotel worked for our purposes: in the center of town and 4-6 blocks to the cathedral. Finding it was a bit challenging and we had to go around the corner to find a person to check in with. There's a small parking area behind the hotel. The room was small, but adequate. Breakfast was shared with a boys' soccer team (8-10 year olds), so it was a bit loud, but otherwise fine.

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Maryanne H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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182 reviews from our community

Traveler rating
    43
    81
    45
    12
    1
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27
93
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
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English first
London, United Kingdom
Level Contributor
46 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 bubbles Reviewed June 16, 2013

As others have mentioned, actually getting to this hotel is a little tricky by car. A satnav struggles to find it, and we went round the block before spotting its location opposite the railway station. In fact, we couldn't identify a good place to pull up, so parked up in one of the short term parking places in the station, and one of us walked across the busy road to get more details.

On a positive note, we were emailed the day before our visit asking if we wanted to reserve a parking space (at 5 euros a day), which we accepted. The difficulty was seeing where the hotel's spaces were, as the hotel sits amongst a terrace of untidy looking food outlets, and looks rundown from the outside.
Once inside at reception, and having been asked to confirm our arrival time the day before by email.....there was nobody on reception.....after waiting for several minutes, we had to use our UK mobile (at overseas price rates) to call the hotel, and finally someone came down.
Not the best start, but things improved tremendously from then on. So stick with it!

Internally, the hotel has been refurbished very nicely with a combination of modern bathroom fittings and period "shabby chic" distressed furniture. We had a room on the top floor at the rear of the establishment, with an enormous bed, which was very comfortable.
Breakfast (9 euros) was fine, and the hotel had excellent Wi-Fi, with strong reception even on the top floor.

The entrance to the car park is down a very narrow passageway beside the hotel, not very visible, but we had no problems once parked correctly.

The staff were helpful, but we did find on occasions that reception was empty, and you just walked in and up to your room (although, to be fair, the hotel says it has video surveillance).

Chartres is a delight, and the hotel very well placed to explore this small city, the quite magnificent cathedral is breath-taking. We also found good value restaurants in the back streets around the cathedral.

Room Tip: You should ask for a room at the back of the hotel, ideally on the top floor. (We heard some guests...
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  • Stayed June 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank AndrewMarks31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tenterden, United Kingdom
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 bubbles Reviewed April 30, 2013

At first sight, this hotel, opposite Chartres train station, looks unprepossessing, flanked by scruffy eateries and with an even scruffier car park, albeit securely gated. Our second impression was also less-than-inviting, as the radiator in our room wasn't working on a particularly chilly night in April.

However, we were transferred to another, larger, room at no extra charge. From there on, things got better.

The rooms are undeniably charming, decorated in shades of French grey, with extremely comfortable beds and chic bathrooms (Villeroy and Bosch no less!). The breakfast room was also attractive, although the self-service fare was only average, and the coffee was, er, chilly!

However, with a 20 percent Trip Advisor special discount, we really couldn't complain at the price (a little over 90 Euros b&b). There are certainly plusher places to stay in Chartres, but if you're looking for value, Hotel des Poemes delivers.

Room Tip: Ask for a first floor room - there's no lift!
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  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Richard H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel des Poemes de Chartres

Property: Hotel des Poemes de Chartres
Address: 5 Place Pierre Semard, 28000, Chartres, France
Location: France > Centre-Val de Loire > Loire Valley > Chartres
Amenities:
Hotel Style:
Ranked #9 of 26 Hotels in Chartres
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel des Poemes de Chartres 3*
Number of rooms: 21
Official Description (provided by the hotel):
The Hotel des Poèmes de Chartres is open all year round and offers a warm welcome. Opposite the station and just a short walk from the cathedral of Chartres, the hotel is located in the centre of town, close to restaurants and shops. The hotel was completely redecorated in 2012 and the rooms are painted in soft, calming colours. Parking (charge) is available on request. ... more   less 
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